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Peace of mind guaranteedthanks to our award-winning support

Free

By chat, phone or email, in English or French.

Professional

Certified specialists take care of your issues.

Responsive

We pick up the phone 24/7 all year round.

Recognized

Our Net Promoter Score is the highest in the industry, month after month.

Our support service in numbers

30

Microsoft Certified Professionals

40

seconds to answer
your phone call

75

points for the
Net Promoter Score

4000

support tickets
resolved every month

1

day to close
a support ticket

20

industry awards
in the last 5 years

* These results are based on an average from the last 12 months.
SherWeb’s SupportWhat our customers are saying…

“Technician was knowledgeable, patient and overall extremely helpful. Really was a pleasure to work with him as he understood our urgency. He sets the bar high and truly exemplifies great customer service.“

Jordan Dunsmore

“Very professional and got back to me quickly, as promised.“

Ron Holden

“Above and beyond service as per normal! A great partner for our business.“

Marie York

“The whole experience was easy and helpful. From the first contact to the last there was a patient person there to answer questions.“

David Mueller

“I got a quick solution to my question. In addition, over all, the service has been extremely reliable.“

Bill Sanders

Catherine Castonguay Senior Account Executive

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