Support

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Supporting you every step of the way

Support 24/7/365

Phone, email and chat support available. Response time of 40 seconds.

1-Day Ticket System

Tickets are resolved within 1 business day.

North American call center

All our agents are based in North America.

Continual training

Our support team is always up to date.

Microsoft certified support

Most members of our support team are Microsoft-certified professionals.

Bilingual support

We offer support in English and French.

Step-by-step solutions

Visit our support library

Want to configure Outlook 2019? Need more information about adding another person’s mailbox to your Outlook profile? We have a whole library of articles and video tutorials to answer these questions and more. Check the Network Status page for service status, maintenance alerts and incident reports.

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