Virtual Private Servers - Support

Reckon on our knowledge

An access to a virtual private server through SherWeb gives you the opportunity to be independent when it comes to administering your virtual environment, but we understand that the time may come when you need some guidance as to how to go about it.

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Complimentary support

Complimentary support

All virtual private servers offered by SherWeb come with standard support that covers any problem or issue that may lie within our systems, which are under our exclusive management. Examples of such issues:

  • Your virtual server becomes unreachable due to a network problem.
  • Your virtual server becomes unreachable due to a hardware problem.
  • The setup process failed to complete successfully.

Optional support

Optional support

If you require help with administering your server, our expert staff members are available to help you with:

  • Application configuration
  • Application installation/upgrades
  • Web Server installation/configuration
  • Mail Server installation/configuration
  • FTP installation/configuration
  • Security management (patches)
  • User Management
  • Troubleshooting, identification of problem and resolution
  • Migration of content

Rate: $50 per 30-minute increment

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