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Author : JP Mercier
Want to keep your sales team happy? Teach them more about CRM Online. Anyone who’s ever worked with a Customer Relationship Management Tool knows how useful it is to keep track of clients throughout the customer journey. From the pre-sales stages of Marketing all the way to Customer Service after the sale, a CRM’s main focus is the customer.
As the numbers for cloud growth continue to rise, companies are still wondering if deploying business applications there is really such a good idea. They worry about losing control of their data or even their cloud applications. And they’re still doubtful that the cloud is all that secure.
Today is not just casual Friday, it’s SysAdmin Day! Hard working sysadmin’s around the world are celebrating with ice cream, cake, pizza, geeky gift and accolades from colleagues and end-users everywhere. Sysadmins, we salute you. Today is your day, everything is going your way.
When it comes to finding a communication and collaboration platform for your organization or customers, the right fit doesn’t always mean going with the industry giant. Office 365 certainly has a lot to offer, but not when it comes to customization and personalized support.
Good news come in pairs! We barely finished celebrating Sam Nadeau’s 2014 MERITIC Award that hoopla is called for again. This time, we’re happy to cheer for Rima Hatoum, SherWeb’s Hosted Exchange Product Marketing Manager, who’s being honored as one of the most influential women of the IT channel.
Microsoft Lync 2013 is far from being the sexiest product out there. When you first open Lync, you even might feel like you’ve stepped back in time and logged in to your old Microsoft Live Messenger (or what we used to call MSN).
There’s no such thing as a typical Sunday morning. For some, it’s sleeping in, while others eagerly wake up early to run… But on Sunday, May 25, SherWeb employees all headed in the same direction with the same idea in mind: to chow down on a delicious brunch for employees and their loved ones at our head office.
Microsoft announced a while back that it would not be supporting Exchange 2003 past April 8, 2014. With the deadline looming, organizations still running Exchange 2003 face a tough decision.
It’s tradeshows season! In the upcoming months, SherWeb will take part in the SharePoint Summit 2014.
Success in cloud service reselling is attainable to those who know how to add firepower to their selling efforts by following simple rules and best practices that ensure revenue growth as the SaaS market continues to expand.
Thinking of deploying SharePoint in the Cloud? In the first two articles of this series, we looked at how you go about choosing the right SharePoint version and selecting the right hosting model.
It’s that time of the year again. Reviews of all sorts are coming out, and predictions for 2014 are everywhere. Gartner and Forrester gave their predictions as to where the Cloud is heading in the next 12 months, and Buzzfeed… well they gave us the 40 most important Corgis of 2013. Just like last year, […]
In part 1 of this series, we looked at the key criteria for selecting the right SharePoint version to deploy for your business. Once that’s done, your IT department needs to define the hosting model that will fit its management needs. Here’s how. We continue our look at the different options you need to weigh […]
Deploying SharePoint in the Cloud is a smart move for any IT department looking to simplify its in-house infrastructure and reduce costs. But to truly leverage SharePoint in the Cloud, you first need to clearly identify the needs of your users. This will make it easier for you to select the right version of SharePoint, […]
Trick or treat! You’ll be hearing this a lot in a couple of days. Halloween may be all about ghosts and goblins, but businesses have much bigger threats to worry about… such as losing the critical business data that’s stored on their employees’ computers and in-house servers. To put you in the Halloween spirit, we’ve […]
With the rise of smartphones and tablets, apps became the new thing. Groceries, banks and golf courses started offering apps for mobile users. No matter what you want or need to do, “there’s an app for that” (as Apple famously said in its 2009 iPhone ad). As everyone has gotten more and more acquainted with […]
Is your email encryption solution HIPAA compliant? Does your Microsoft Exchange environment ensure HIPAA compliant email? More importantly, do you have a Business Associate agreement in place with your Service Provider? IT teams working in the healthcare or finance industry, or for publicly traded companies, are often under pressure to meet mandatory government and industry […]
</ br> Apple released iOS 7 two days ago. While other hosting providers have been scrambling to catch up, Sherweb’s hosted Exchange® customers using an iPhone have been syncing emails and calendars since Day 1 of the new operating system’s availability. Apple’s long-awaited iOS 7 was released Wednesday, and has widely been touted as the […]
Did you know that making just one tiny addition to your DNS records will allow you to make full use of all the options available in your Microsoft Exchange 2013 account? All you have to do is create an Autodiscover record. Why? An Autodiscover record makes configuring your Exchange account much easier—with only your […]
</ br> In honor of System Administrator Appreciation Day (yes, we know it was officially last week, but hey, we think everyday should be sys admin day), we thought we would clarify a few things about how the cloud can make a sys admin’s job easier by eliminating many of those tedious day-to-day tasks you’d […]
As the demand for data integrity, physical site security, and application security grows, so does the demand for online backup and recovery solutions. In this article, we describe the key technical aspects of our SkyNox online backup and recovery system, and how they ensure optimal data security. Feature #1: Individual Password Protection What it means: […]
Visit any IT forum and chances are you’ll come across this type of question: “What are the benefits of hosted email and backup, particularly for small or medium businesses?” There was a time when most IT pros would quickly weigh in with the routine round of arguments against migrating such services to the cloud: Lack […]
Backing up your business files is an important part of your IT strategy. We never get tired of pointing this out. Why? Because 60% of businesses that lose their data in a disaster won’t recover: they will shut down within 6 months following the loss. Make no mistake: your data is at the heart of […]
Is cloud computing the single greatest threat to your IT career? If the thought has crossed your mind, you’re not alone. Some in IT fear the cloud; others worry that it could be a threat to data security. But more and more organizations are realizing that it’s the smart way to go. And that means […]
4 good reasons in favor of email archiving: regulatory and compliance, e-discovery and legal investigations, data storage and disaster recovery.
March Madness starts today. Three weeks of hard-fought, breathtaking basketball matches. We know that the March Madness has an impressive history of glorious moments. We are all looking forward for the next classic game. Remember 1985’s Villanova against Georgetown upset? The epic battle between Indiana and Syracuse in 1987? And the classic of all classics: […]
Picture this: You got a job as a system administrator in a small business with a promising future. So far so good, right? Not so fast. As the company’s go-to guy for all things IT, you’re faced with the biggest challenge of your career, which is to pick up the pieces of a faltering Exchange […]
In January, Microsoft sent a mass email to its 100 million+ Messenger users, announcing that it would be officially retiring the service on March 15, 2013 and migrating all users to Skype (Microsoft acquired the VOIP service back in May 2011 for a hefty $8.5 billion). So where does this leave Microsoft Lync users? And […]
Google announced last December that its Google Apps would no longer be free for new businesses. Its explanation was that its free basic service wasn’t really meeting their needs—specifically, the need for larger inboxes and 24/7 customer support. Meanwhile, its consumer clients weren’t happy waiting for features while Google made them business-ready. Of course, money […]
4 Reasons Why Non-Tech Companies Should Consider Reselling Cloud Services (And Why Tech Companies Should Add Cloud Services To Their Portfolio Now)
A growing number of non-tech companies are looking at the current cloud adoption rates and wondering if their organization should consider joining a cloud partner program in order to resell cloud services. So are a growing number of IT consultants, IT distributors and online businesses. Does it make sense for your business to tap into […]
In honor of Valentine’s Day, we’d like to share one of our love stories: It’s about a successful developer and consultant looking for a trusted hosting provider for his cloud email. So many Hosted Exchange providers, so many options. How to choose? That’s when he met Sherweb. And it’s been happily ever after ever since. […]
Takeaway: When it comes to document management and collaboration, SharePoint can do just about anything you need it to—given the right infrastructure and applications. In this series of 3 articles, we offer SMBs tips for finding the right SharePoint solution for improving productivity and lowering costs. Efficient document and team management can make or break […]
Sync & User Mailbox Issues Driving You Nuts? Here’s how ADSync saves time and hassles for administrators and users
We know that integrating multiple users manually onto a hosted Exchange platform can be a burden. We also know that managing and synchronizing multiple users, mailboxes and passwords can monopolize a lot of time. That’s why we created ADSync, the Active Directory synchronization. Discover Office 365 with Sherweb: We make it easy so you can […]
Humans have always had a tendency to try to predict “the end”. In 2012, it was all about the Mayan calendar and the fateful date of December 21, which, as we have all lived to see, was nothing but a hoax. But people also like to predict (or wish for) the demise of things in […]
For a large number of SMBs, January can be painfully slow. And given 2012’s lackluster performance, the last thing most SMBs need right now is another bad month. To make matters worse, too many organizations get stuck in a doomed holding pattern of constantly putting out fires, and scrambling to keep up with the competition. […]
First, let’s get the disagreements out of the way: Exactly how big will the cloud industry be by 2014? IT research and advisory company Gartner predicts it will surpass the $148 billion mark, while its competitor, Forrester, says it will reach $118 billion. Either way, everyone is agreeing that cloud computing is growing at an […]
We know how much people crave end-of-the-year recaps, so we thought we’d treat you with our very own review of the 2012 year in the IT World. A dynamic month-by-month review of the biggest news, compatible with mobile phone and easily sharable with friends; our review is the perfect occasion to remind us what a […]
Twelve months is a long time in the IT world. So now that tablets have thoroughly saturated the market and desktops now have touchscreen capabilities thanks to Windows 8, what else does IT have in store for us? Skipping the obvious ones—like the evergrowing increase in the number of daily YouTube video streams and the […]
Still debating the “To 8 or not to 8” question? We don’t blame you. Change is never an easy thing, especially for resource-strapped SMBs that can’t afford lost productivity or ill-advised expedentures. As a long-time hosting provider of business cloud services like Exchange 2013 and SharePoint, we can confidently say that aside from a few […]
Oh, that Microsoft. Always keeping us on our toes. First it splurges a hefty $1.5-$1.8 billion on a fancy marketing campaign to whet our appetites for Windows 8, launched in late October. Then Windows executive Steven Sinofsky ups and suddenly announces his resignation. Talk about a spotlight stealer. But amid all the hand-wringing and brow-furrowing […]
When it comes to data security and the threat of attacks, most mobile devices are basically sitting ducks. And as mobile device use becomes more widespread in the workplace, many businesses and IT experts will find themselves struggling to ensure the security of their organization’s data. Sherweb, as a provider of secure cloud-based business email […]
Outlook 2013 has just been released by Microsoft. And that means all Sherweb’s Hosted Exchange 2007, 2010 and 2013 customers can now download and start using Outlook 2013 as of now. Microsoft is promising that Outlook 2013 will make our busy lives easier and more efficient with the improved management of emails, schedules, contacts and […]
Companies go to great lengths to protect their business data. But what happens when employees check their business email from their mobile while at a hotel on a business trip, or even at the café down the street? What security threats does this create and how can you minimize these risks? More importantly, do employees […]
Takeaway: Hurricane Sandy gave many businesses lacking an appropriate backup and recovery plan a terrifying wake-up call. Will this natural disaster change their ways? As the U.S. eastern seaboard slowly starts to emerge from the staggering destruction Hurricane Sandy left in its path yesterday, many of us are being hit with a terrifying thought: Is […]
Microsoft fans will want to mark a big X on October 26 on their calendars. Or rather, a big 8 — in reference to Windows 8, which is available in stores today. So is the new Surface, aka the Microsoft tablet. And this isn’t just any old Windows launch, either. It is Microsoft’s biggest product […]
Once again, we come out on top. Today, as a renowned hosted services provider, we reaffirmed our position as a leader in the cloud industry by being the very first in the world to release Hosted Exchange 2013, the latest version of the Microsoft email and collaboration service. In fact, we already have users live […]
Exchange 2013 was officially released today to the public by Microsoft, but our market-ready Exchange 2013 plan has been ready for D-day for a while now. In fact, we’ve been rigorously testing — and abusing — Microsoft Exchange 2013 for months (more about that later). Sherweb has always been among the first (if not the […]
SharePoint 2010 is a collaborative business tool that makes it easier for employees to work together by being able to share information and documents. Because this information is available anytime, from any location, SharePoint can boost productivity in a very concrete way. Discover Office 365 with Sherweb: We make it easy so you can focus […]
MEC 2012 is now drawing to an end, following a mysterious 10-year hiatus that no one can quite explain, including Microsoft itself. Last week we mentioned that Sherweb’s Simon Poirier (Sys Admin) and Samuel Nadeau (IT Infrastructure Leader) would be there, eager to finally meet their many Exchange peers face-to-face and to get the latest […]
Microsoft’s Exchange Conference (MEC) is back after a 10-year hiatus. Sherweb’s Sys Admin Simon Poirier and IT Infrastructure Leader Samuel Nadeau will be there—along with pretty much the entire Exchange community. Will you? It’s not much of a secret that the main topic will be Microsoft Exchange Server 2013 (or Exchange 15, depending on who […]
Apple and Greenpeace recently traded blows in a public data center grudge match when the global non-governmental environmental organization released a report claiming that global software giant was among the heaviest consumer of coal among the world’s major tech giants, peaking at 100 megawatts. Apple quickly defended itself, saying the Greenpeace report was flawed and […]
Takeaway: Hosted Exchange 2010 solves 3 business problems: More efficient communications, a lighter load for IT staff, and better budget control. Our quick 2-step tool makes finding the right plan easy. Microsoft Hosted Exchange 2010 is a great money- and time-saving tool for any SMB that relies heavily on email and virtual collaboration. In a […]
Online backup, off-site backup, remote backup… it’s a divisive issue no matter what you call it. One the one hand, you’ve got the detractors claiming days of possible downtime in the event of a raw restore. Or they raise the question of security, and whether data stored in the cloud is really safeguarded from unwanted […]
About the author: Sherweb welcomes its guest blogger, Phil Thibault, who worked as the primary resource for Sherweb on arranging its attendance as a Gold Sponsor at Microsoft’s Worldwide Partner Conference (WPC), a key assignment that spanned over a period of six months. Microsoft’s Worldwide Partner Conference marked a new chapter in Sherweb’s history. As […]
Microsoft Hosted Exchange SP2 Features New Address Book Policies, Simplifying Global Address List Segmentation
Hosted Exchange 2010 has a brand-new Service Pack 2. And true to our promise to always offer customers the latest, most advanced cloud technologies and solutions so they can consistently increase productivity and outperform the competition, Sherweb has been among the first hosting providers to release it. Among other changes, Exchange SP2 improves and simplifies […]
If imitation is the sincerest form of flattery, Microsoft must really like Apple, judging by the many similarities between Microsoft’s recently launched Surface tablet and the ultra-popular Apple iPad. At first it’s a little cute. Then it gets a little creepy. And then 0:50 happens. Ouch. Watching Microsoft’s president Steve Sinofsky struggle with the device […]
Takeaway: SMBs need to focus on core business activities to succeed. Outsourcing IT functions like Microsoft Exchange to an experienced hosting provider just makes good business sense. Most small and mid-sized businesses have a long list of “areas for improvement”. Usually, this list is slowly and gradually tackled as time, money and the market allows. […]
Takeaway: While security and slow recovery remain serious concerns for IT managers, the fact remains that most SMBS don’t have the necessary resources in place to efficiently handle data backups and recovery. Online backups. Talk about a sore spot. Many IT managers are quick to point out security and slow data recovery as the two […]
Still not quite sure what Microsoft Office 365 is? Well that’s about to change. Let’s start with what you already know: the traditional Microsoft Office Suite – a bundle of products (Word, Excel, PowerPoint, Outlook, etc.) grouped together in different editions with slightly different combinations. Most SMBs have MS Office running on their computers, along […]
If you’re reading this, chances are you’re considering moving your organization to hosted exchange to boost employee communication and collaboration. Or perhaps you’re already using hosted exchange but are looking for the best hosted exchange provider to migrate more of your business operations. Learn more about Office 365 with Sherweb: We make it easy so […]
Remember back in early May when we told you about certain brave Sherweb employees gearing up to shave their heads for Leucan’s Shaved Head Challenge? Well, clean up on aisle 4 because there was a LOT of hair on the floor last week. That’s right. Six of our employees are now bald. As in bald […]
Take away: Email and messaging is absolutely critical to most SMBs these days. Migrating to hosted email can save them over 50% in email management costs, while increasing security and productivity. Mention outsourced email to any IT administrator and chances are one of the first topics to come up is control. “But then you can’t […]
In fact, SkyOffice is mostly intended to be used by small or medium businesses (SMBs). For extremely large organizations, with tens of thousands of users, it could also be cost effective to use the cloud. However, for SMBs the need of a dedicated support stuff and IT department is not that obvious. With Hosted Exchange, […]
Our recently-launched SkyOffice is gearing up to be a major game-changer for small and mid-sized businesses looking to profit from the many advantages of cloud-based computing. Last week, we sat down with Rima Hatoum, Sherweb’s SkyOffice Product Manager and guru to cut through the marketing lingo and get right down to the nuts & bolts […]
Given the fact that there are many online backup solutions currently available on the market, choosing the most ideal one for your needs requires careful consideration. The price of the service is always figured into the equation, but what really matters is whether you’re getting the best value for your money. That said, here the […]
Our recently-launched SkyOfficeis gearing up to be a major game-changer for small and mid-sized businesses looking to profit from the many advantages of cloud-based computing. But what exactly is SkyOffice and what will it do for your business? And what does this “Office 365 by Sherweb” have that others, including Microsoft Office 365, don’t?
Still struggling to communicate efficiently with colleagues and clients? Still missing important calls? Slow to respond to urgent emails? Reluctant to book costly, time-consuming meetings even when they could lead to more business? Don’t worry; you’re not alone. Many businesses are in the same boat. Fortunately, we have good news. Scratch that; great news.
Today we want to talk about Leucan, a cause that Sherweb has been actively involved in for a couple of years now. As is often the case, it was a personal experience that made us fully aware of Leucan and just how important its efforts are.
Whoever first said that every cloud has a silver lining must have been thinking of the business potential of cloud computing. Because this cloud is huge, and it’s growing at an exponential rate. And as market conditions continue to stall somewhere between tenuous and uncertain, you can be sure that your customers will be looking […]
Only a couple of weeks ago, just about everyone in the blogosphere was saying that Research In Motion (RIM), the company behind the BlackBerry smartphone, would be introducing the much-anticipated Blackberry OS 10at the Mobile World Congress in Barcelona, Spain. Well, the congress has come and gone. And it appears that just about everyone was […]
Busy? Of course you are. Heck, when was the last time you weren’t busy? Can you even remember? I know I sure can’t. And this is perhaps one of modern life’s greatest ironies: We are surrounded by ever-impressive technologies to save us time and make us more efficient at work. But who has the time […]
When a company outsources services to any service provider, there’s a good chance some sensitive data will be involved. And when it comes to hosted collaborative email and collaborations services, there’s bound to be a lot of critical data involved. So it goes without saying that hosted services could have a serious financial impact on […]
Remember the good old office fax machine? And the regular stream of unsolicited faxes you’d inevitably get, like the greasy spoon all the way on the other side of town always faxing you their daily lunch special? Yup, that’s right: old-school spam.
One thing is certain about choosing Hosted Exchange: it provides your business with a simple, cost effective, reliable and safe solution. But before one can be fully transferred to our Exchange platform, a series of steps need to be performed: account setup, Outlook configuration, data transfer (to the new profile), and domain name registration change. […]
Companies invest significant sums for the latest and greatest security gizmos, such as newer alarm systems and sophisticated security cameras to protect their office and warehouse. But what about their computer system? What assurance do they have against the loss of their business data? Sherweb, a veteran provider of hosted solutions, addresses these concerns by […]