The reality behind cyberattacks: Debunking Zero-Day myths & strengthening your cybersecurity

Could your organization be the next target of a stealthy zero-day attack? It’s not a matter of if—it’s a matter of when. As cyberattacks become more sophisticated and pervasive, myths about zero-day vulnerabilities and their exploitation are rampant, often fueled by Hollywood dramatizations and media hype. In reality, while the potential for massive breaches exists, […]

As a managed service provider (MSP), you understand that your clients trust you with their most sensitive data and IT infrastructure. But what happens when that trust is compromised by a cyberattack? The stakes are higher than ever, and the financial, operational and reputational costs of a cyberattack can cripple your business. The emotional toll […]

AI is one of a managed service provider’s (MSPs) biggest assets and greatest responsibilities. While AI tools like Microsoft Copilot can drive massive productivity gains, they also bring existing data security issues to the surface. That’s because AI interacts with vast volumes of structured and unstructured data—files, emails, chats, calendars—based on user access. If environments […]

This blog, authored by Sherweb’s Cybersecurity Technical Fellow Roddy Bergeron, explores the top security challenges and practical steps businesses should prepare for in 2025. 2025 isn’t just another chapter in cybersecurity; it’s the beginning of a paradigm shift. Threats are no longer predictable, and the stakes are far too high for businesses to rely on […]

Some managed service providers (MSPs) don’t see the revenue-generating potential of cybersecurity services. They simply treat cybersecurity as just another cost of doing business. A better way to look at it is protection against lost income. MSPs should work with their small and mid-sized business (SMB) customers to prioritize reliable security tools [...]

Change is on the horizon for businesses relying on Microsoft Dynamics GP. Microsoft has announced that product support and updates for Dynamics GP will officially end on September 30, 2029, with security patches concluding on April 30, 2031. For managed service providers (MSPs), this announcement is a clear call to action to help clients navigate […]

Businesses are more aware than ever of the need to protect against cyber threats and data breaches and safeguard their digital assets. According to Forbes Advisor, data breaches rose 72% between 2021 and 2023. This growing concern is an opportunity for MSPs to expand their offerings and introduce a new revenue stream in their business: […]

In 2025, MSPs will face a dynamic blend of opportunities and vulnerabilities, from AI-enhanced cyberattacks to the demand for AI-driven cybersecurity solutions. The intersection of AI and cybersecurity is no longer just a futuristic concept—it’s a reality and it’s quickly shaping the trajectory of the IT industry. If you’re an MSP that is reselling Copilot […]

Hackers are more relentless than ever, using sophisticated tactics to exploit vulnerabilities in businesses, personal accounts, and IT infrastructures. For Managed Service Providers (MSPs) and businesses that manage sensitive data, cybersecurity isn’t optional—it’s essential. With ransomware attacks up 95% year-over-year and phishing responsible for 90% of breaches, failing to secure your systems could cost more […]

Knowing how to sell Veeam’s suite of products to your MSP’s clients effectively can drive more revenue to your business.

The cybersecurity landscape has experienced seismic shifts in recent years. With the explosion of cloud technologies and IoT devices, MSPs face unprecedented challenges in securing sprawling networks. Traditional methods, built around a secure perimeter, are no longer sufficient in today’s remote, multi-cloud environments. As MSPs, we must evolve to meet this new reality. The Zero […]

As your clients’ trusted IT provider, you want to supply them with solutions and services that bring peace of mind, not add to their stress levels. Working with a single vendor that integrates backup, disaster recovery and cybersecurity into one comprehensive solution can therefore have a significant impact for you, the provider and your client, the end user. Acronis Cyber Protect Cloud can realize this kind of impact.

In the second installment of our two-part blog series (click here for part 1), guest writer Roddy Bergeron, Cybersecurity Technical Fellow, breaks down the complexities of cyber insurance for Managed Service Providers (MSPs). Learn more about how a tailored cyber insurance approach can significantly strengthen your cybersecurity posture and help your business thrive. Cyber insurance […]

AI is everywhere these days, and every industry is in a rush to harness it. While some sectors need more time to figure out how to do that effectively, one group has wasted no time devising clever ways to use AI to its advantage: hackers. Fortunately, methods of using AI for cybersecurity are also rapidly developing.

In our first installment of our two-part blog series (click here for part 2), Sherweb’s Cybersecurity Technical Fellow Roddy Bergeron breaks down the complexities of cyber insurance for MSPs. Discover how cyber insurance can significantly strengthen your cybersecurity posture and help your business thrive. Let’s talk about something serious: cyber insurance. I know, I know. […]

In today’s technological landscape, the unstoppable rise of AI across industries and sectors signifies a profound transformative shift in the ways we interact with technology. The AI revolution is having a transformative impact on society, the economy, and everyday life as we know it. Naturally, it’s also reshaping how businesses operate and managed service providers […]

In today’s digital age, securing access to sensitive data is paramount. But with a growing number of accounts to manage, and the ever-present threat of cyberattacks, keeping track of strong, unique passwords can feel like navigating an endless maze. Businesses juggle a complex ecosystem of cloud applications, each requiring robust password management. But a common […]

Cybersecurity threats evolve rapidly, demanding Managed Service Providers (MSPs) protect themselves and their clients’ environments. Traditional solutions often fall short, leaving vulnerabilities. This is where SentinelOne plays a critical role, offering a comprehensive security platform tailored for MSP needs, empowering proactive defense against sophisticated threats. Elevated security with SentinelOne With improved operational efficiency automation, centralized […]

The Managed service providers (MSPs) landscape is fraught with cyber threats and if you’re not currently capitalizing on cybersecurity offerings you’re missing out on a major opportunity and potentially creating greater risk for yourselves and your clients by not taking a proactive approach to fighting malware and providing data protection. From ransomware attacks to zero-day […]

As businesses grow, many inevitably find themselves choosing between in-house vs. an outsourced IT helpdesk. Unfortunately, there’s no clear-cut best choice for everyone. No matter whether you’re a large managed service provider (MSP) or a small service corporation, there are too many local variables you need to consider. But while we can’t tell you which is […]

With phrases like “cost cutting” and “recession” being tossed around as freely as they are these days, it’s crucial that managed service providers (MSPs) stay focused on growth—even as the landscape grows ever more competitive.

Honing your business strategy in on a few target verticals can sometimes be more lucrative than casting a wide net.

Today’s ever-evolving business landscape is one in which legal and regulatory frameworks continuously mold and shape industry practices. Indeed, compliance has emerged as the cornerstone of success, as it ensures adherence to laws, regulations and industry standards, at the same time mitigating risks and building trust with stakeholders. While compliance is a significant component of […]

Security solutions should be a priority for managed service providers (MSPs). Whether you’re just getting started or a veteran of cybersecurity awareness, your small to mid-sized business (SMBs) clients are relying on you more and more for proper defense against cyberattacks. In fact, chances are they already assume they’re fully protected. Microsoft 365 is by […]

Identity and access management is a major pillar of modern cybersecurity—and for good reason. The use of stolen credentials is present in about 40% of cyberattacks, and some sort of human element, whether it’s falling for phishing attempts, accidentally downloading malware or some other kind of social engineering incident, is implicated in more than 80% […]

Have you ever wondered what will happen if your Microsoft 365 data is suddenly corrupted, stolen or lost? You may think Microsoft has your back, but the truth is, they don't. It's up to you to back up Microsoft 365 data promptly and responsibly [...]

We’re all familiar with burden of remembering dozens of passwords, both in our personal and professional lives. The fatigue is real! So much so that many of us are aware of the fact that we don’t always practice the best password hygiene. According to a recent LastPass report, while 89% of survey respondents know reusing […]

There are a lot of backup solutions out there, and a lot of choices to make when deciding which ones will best suit your clients’ needs.

Proper backup should be an essential component of every managed service provider (MSP)’s security strategy—and by extension, a key part of their security offering too. By providing reliable backup services to clients, MSPs can help protect clients' data, maintain business continuity, and offer a valuable service that sets them apart from competitors.

The necessity of investing in online backup and understanding the benefits of doing it on time should be made abundantly clear to everyone, whether you’re a business owner looking to shore up your cybersecurity or a managed service provider (MSP) delivering security solutions for clients.

The importance of cybersecurity cannot be understated. These days, no business is safe from cybercrime, and as such the need for proper security has only grown in recent years. Regardless of the size, type or nature of your business, implementing a cybersecurity strategy to fight back against malicious actors is crucial to safeguarding your company’s […]

If there’s one tool that all businesses need, regardless of industry, it’s accounting software. Keeping good books is a fundamental aspect of smart business operations. But it can be challenging for many businesses to know which software to use, let alone find an accounting solution that’s always accessible and packed with important features. Managed service […]

Over time, countless examples of natural disasters, technical malfunctions and malicious activity have helped to open the eyes of organizations failing to take necessary precautions and implement a comprehensive disaster recovery plan. Without such a plan, a business’s ability to adapt to unexpected changes and sustain cash flow can be a significant challenge, potentially putting […]

No one realizes the value of something until it’s no longer there. This can be especially true for data. When you don’t have cloud backup, you risk losing years of hard work every hour of the day. This has especially become a significant concern in the age of remote and hybrid work, where cyberattacks and […]

Discover what the 3-2-1 backup rule is and why it remains the standard for any organization looking to protect their data. Learn more & get protected today!

Backing up critical business data should be a regular habit for everyone. Crucial to data protection, disaster recovery and cybersecurity plans in general, proper backups are often the first line of defense against accidental deletions and faulty retention policies, and the last line of defense versus cyberattacks such as ransomware. Most businesses and/or IT teams […]

Small to medium-sized businesses or SMBs may think they aren’t vulnerable targets for hackers and other cybercriminals, but they couldn’t be more wrong. Indeed, small businesses are targeted in approximately 43% of all cyberattacks. Of those companies, 60%, go out of business within six months. Based on these figures alone, it’s clear that SMBs can’t […]

When it comes to successfully selling managed service offerings, it’s all about the extra value you can bring to the table. What sets your managed service provider (MSP) business apart? Why should your clients choose you over the competition? In a competitive landscape MSPs need to actively show their customers that their money is well […]

It doesn’t matter what array of services or solutions you use; email is without a doubt one of the most important communication tools businesses use on a regular basis. Spreadsheets, reports, collaboration and project management solutions are all affected if your email goes down. The future of all work—especially remote and hybrid work—is only making […]

As more companies outsource their IT and data workloads, having a strong security posture is becoming increasing critical for managed service providers (MSPs). Malicious actors are constantly seeking new ways to find and exploit vulernabilities. MSPs in particular are being targetted by attackers more and more frequently, putting additional pressure on providers to both shore […]

Let’s jump in with two things: firstly, the need for security is not an option but a necessity, and secondly, no system can ever 100% guarantee protection from every threat. Instead, the goal should be to reduce risk, increase awareness of threat issues, and have an appropriate level of security. It’s important to understand these […]

Microsoft 365 Business Premium is arguably the productivity suite that offers the most value-added benefits for small to medium size businesses (SMBs). Where at one time it might have been difficult for some SMBs to adopt a fully remote or hybrid workforce, Business Premium and its offerings provide a lifeline in this constantly transitional and […]

Not surprisingly, many work landscapes have dramatically shifted to fully remote or hybrid working. We know how stressful and confusing it can be collaborating with numerous internal and external business stakeholders while ensuring your important business data are securely protected. Since collaboration is at the heart of productivity in the modern economy, security controls must not hinder communications or make digital processes […]

First, don’t worry! It’s a common question and very confusing one! These days many firms are offering all types of cloud-based services, from Cloud Sync to Online Backup, but what do these buzzwords mean? This article will eliminate the complicated jargon and present the raw facts so you can see how the cloud can work for your business.

The concept of digital transformation has been buzzing around for quite a while. Lately, however, that buzz has transformed (pun intended) into more of a roar. In the before time—pre-pandemic and the accelerated prevalence of remote work—digital transformation initiatives were recognized as an eventual necessity but were contingent on available resources. Enter a flood of new tools that […]

To learn more about the product and what it can offer managed service providers (MSPs) and their clients, we asked Dropsuite a few questions about why they got involved with the channel and why third-party backup solutions are a best-practice for increasing security posture.

Over the past few years, cybersecurity has grown into a $1T problem and is on track to reach $10 trillion by 2025. Yes, trillions with a ‘T’. Cybercriminals have realized the opportunity that remote work presents for attacking businesses of all sizes. If you think your SMB clients might fly under the radar, this past […]

Backup and disaster recovery are peculiar things. They’re services we all hope we’ll never need to use. As an unfortunate result, end clients often ask themselves the question: why even bother in the first place? What are the chances, anyway? It turns out the odds are far worse than it might seem at a first […]

We’ve been championing the value of cloud migrations for a while. But now, with more and more businesses forced to figure out remote work plans, the benefits of having a centralized and always accessible cloud platform are crystal clear. In short, there’s never been a more opportune time to move to the cloud. Even before […]

If you had told someone a few years ago that 2021 would be all about economic survival, they’d laugh in your face. Yet here we are, with best-case scenarios long off the table, trying to come up with a long-term strategy while taking it one day at a time. The economy in general has been […]

It’s by no means an understatement to posit that cybersecurity is now a key component of any modern business plan. From the threat of cyberattacks, to adhering to government-regulated compliance requirements to password management, every business should have at least baseline security protections: a minimum standard of processes and procedures for keeping their operations safe. […]

Cybersecurity should be of utmost importance to both business owners and IT professionals. Small and medium-sized businesses (SMBs) are targeted by more than half of cyberattacks, and 60% of them close their doors within six months if hacked. For managed service providers (MSPs), whether your customers are small or large, protecting endpoints is critical. You’ll […]

The Microsoft Security Response Center identified a Critical Remote Code Execution (RCE) vulnerability in the Windows DNS server (CVE-2020-1350). What is it, what’s the risk, how can it be fixed and how can Sherweb help your MSP business manage it? You’ve come to the right place! What is this Critical Remote Code Execution (RCE) vulnerability […]

If there’s any lesson to be learned from two recent Canadian data breaches it’s that IT security depends on a lot more than just deploying the right technology. It’s long been known that people are one of the weakest links in IT security. And yet I find it shocking how many businesses still learn this […]

Many IT service providers are in the process of moving their SMB clients to cloud environments to support their new remote workers. These transitions are great opportunities to modernize network security. However, this can be a challenge when security for remote work isn’t your customers’ main focus, which is likely the case right now. They […]

As a business owner, you know that while you’d often like technology to be the last thing on your mind, it usually needs to be one of the first. With threats of ransomware, viruses, data theft, and other forms of cyberattacks always lurking, you need to make sure your company is protected. This becomes especially […]

A good partner always helps their associate with big changes, whether they be partners in personal or business life. As an MSP, you know this. When a big change or announcement comes down the pipe, your clients turn to you first, and it’s your job to help them through the transition and give them good […]

MSPs and MSSPs face a daunting task when it comes to providing SMBs with network security. For starters, your clients will often place high expectations on your managed security practices, especially now more than ever. But even with powerful tools and processes set up to protect against cyberattacks, no security plan can construct a total […]

In this fast-paced landscape, your organization’s data is shared and accessed from more devices and locations than ever before. Back in the day, cyberattacks were easy to spot. “Today, phishing attacks are so perfectly designed that even experts can be fooled. Plus, many pieces of malware are so well-engineered they can sweep the globe before […]

Organizations face advanced threats to their data—this isn’t hidden knowledge. There’s a cyberattack on networks and computers every 39 seconds, affecting one in three North Americans each year. Managed services providers (MSPs) in particular can headline such cyberattack agendas, providing access to various organizations  they work with. This is why endpoint protection has emerged as […]

Enterprises are operating in a highly dynamic business environment, indicated by the rapid integration of high-tech devices and strategies. However, as organizations continue to leverage the cloud and manage hundreds of devices, they are facing increased threats to the sanctity of their data. Not only have data breaches continued to rise, but cybercriminals are becoming […]

Did you know that it could take a company up to 197 days (that’s more than six months!) to identify a data breach, and another 69 days to contain it? Advanced persistent threats (APTs) have become a top risk for businesses regardless of their size or industry. Unlike typical attacks, APTs sit undetected in systems […]

When it comes to modern business operations, there’s arguably no topic more controversial than the efficiency of cloud computing. It has moved well beyond its infancy and has cemented its position in organizational infrastructure: one that will become a $258 billion industry in 2019. However, one of the most important decisions that managed service providers […]

Office Protect is the perfect solution for small businesses that don’t have compliance requirements. This is a great opportunity for you to offer a security management solution for Office 365 and provide ongoing monitoring services. By doing this, you can position yourself as your clients’ trusted advisor for Office 365.

HIPAA stands for the Health Insurance Portability and Accountability Act of 1996. This is a piece of U.S. legislation that provides data privacy and security regulations to ensure sensitive medical information is protected. The law has gained greater prominence in recent years with the proliferation of health data breaches caused by cyberattacks and ransomware attacks […]

Hacker – a word that conjures up images of a man in a baseball cap, alone in a dark room, surrounded by machines and blinking lights, out to spread chaos around the universe. While this image is often inaccurate – hackers can be anyone, anywhere, with any device – the threat is very real. You know the danger exists, but how can you protect yourself and your data from a threat that seems invisible and undetectable?

Looking to pitch your MSP to a company that has tough compliance standards, but unsure of how you can work with them? Don’t worry—once again, Microsoft’s got your back, and the process is simpler than you think. But before we answer the question “Is Microsoft 365 HIPAA compliant?”, we’ll briefly discuss what HIPAA is and […]

No one can ignore the increased threat of ransomware. The best way to protect yourself against Wannacry ransomware is to use online backup services.