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Exploring Microsoft Dynamics Sales Copilot for business growth
In the world of modern business, customer relationship management (CRM) is the linchpin of success, particularly for small-to-medium businesses (SMBs) and managed service providers (MSPs). Enter Microsoft Dynamics Sales Copilot, a powerful tool that combines the expertise of CRM with the prowess of AI. In this article, we’ll take a journey into how SMBs can […]
3 key industries that need MSPs and their services
Honing your business strategy in on a few target verticals can sometimes be more lucrative than casting a wide net.
An MSP’s guide to Microsoft Cost Management for Azure
Are Microsoft Cost Management tools worth it for your MSP? The short answer is yes. Here's how to put Microsoft Cost Management to work for your business.
What is Microsoft 365 and why do businesses need it?
Have you heard about Office 365? Ever since it was launched in 2011, it has become Microsoft’s most popular product. By latest count, there are about 15.2 million people who use Office 365 to make their business more productive. How about you? If your business is already using Office applications like Word, Excel and PowerPoint, you might be wondering if there’s any point to making the switch to Office 365. Is there any real difference, or is Office 365 just another version of Office Apps? You’re about to find out.
How to boost your Microsoft 365 security with Office Protect
Perfect security is unachievable—it’s sad, but true. Therefore, the goal should be to make necessary improvements to guarantee the utmost level of protection possible. Office Protect was designed to help managed service providers (MSPs) and their clients reach that goal. The logic behind Office Protect (and Office Protect Alliance) is to offer a complete service, […]
Reselling Google Workspace: everything you need to know
We’ve put together the ultimate guide to reselling G Suite to maximize the profitability of your business by reselling through SherWeb.
What’s customer lifetime value and why should MSPs care?
Managed service providers (MSPs) recognize the value of retaining clients instead of only pursuing first-time buyers. After all, it’s more cost-effective for a company to maintain an existing customer base rather than acquiring more clients. Consider this: around three-quarters (74.6%) of B2B sales cycles for new customers take four months or more to close, and […]
Skype for Business is dead! Long live Teams
Communication is key to the success of modern businesses. From instant messages to video calls and conferences, a lot goes into keeping the lines of communication open between executives, employees and other stakeholders. That’s why businesses often invest in tools and software to streamline these conversations. Of the many tools available, Skype for Business enjoyed […]
Tips for helping clients use Microsoft 365 to the fullest
If you’ve been reselling Microsoft 365 for a while, you might have noticed a few changes in the market last year. The pandemic forced many people to work remotely and many companies are still struggling to come up with new strategies for data security. It’s also forced managed service providers (MSPs) to step up their […]
The buyer’s journey & how MSPs can adapt their message to generate better leads
I’m not going to lie, I’m a big proponent of inbound marketing. I’ve seen it work firsthand with a lot of clients back in my marketing agency days. I also feel like it’s one of the most rewarding and easy-to-understand marketing philosophies around. Everything you learn while doing it applies to a whole lot more […]
How to choose between direct or indirect Microsoft CSP programs
So you want your IT provider business to become a Microsoft Cloud Solutions Provider (CSP), but you’re not sure which variation of the program is best for you. That choice of partnership, between direct (formerly called Tier 1) and indirect (Tier 2), will have major implications for your managed service provider (MSP) or value-added reseller […]
6 tips for a solid Remote Desktop Service (RDS) deployment
Deploying Remote Desktop Services (RDS) for your customer’s remote workers is a great way to improve their productivity. RDS in a cloud or hybrid environment will give them secure access to the business applications and resources they’ve been making do without at home. RDS is highly flexible and easy to set up on both Azure […]
Office 365 to Microsoft 365: New name, as productive as ever
Brace yourself—what we have all known and loved as Office 365 has been renamed Microsoft 365. Starting today, all Office 365 subscription plans for both consumers and businesses have been consolidated under Microsoft 365 branding. These changes represent Microsoft’s efforts to align its broad suite of productivity tools, services and apps under one Microsoft 365 […]
Bitdefender with Endpoint Detection and Response (EDR)
Enterprises are operating in a highly dynamic business environment, indicated by the rapid integration of high-tech devices and strategies. However, as organizations continue to leverage the cloud and manage hundreds of devices, they are facing increased threats to the sanctity of their data. Not only have data breaches continued to rise, but cybercriminals are becoming […]
What you need to know about the new Microsoft Partner Agreement (MPA)
The new Microsoft Partner Agreement (MPA) is here and ready for you to accept! All organizations participating in Microsoft’s Cloud Solution Provider (CSP) program are obligated to accept the new agreement in the Microsoft Partner Center by January 31, 2020, or otherwise you will no longer be able to transact (i.e. add new subscriptions or […]
Everything you need to know to resell Dynamics 365
Business owners are increasingly looking to drive digital transformation to meet the changing needs of their customers and seize new business opportunities. Reselling Dynamics 365 is one great opportunity to achieve just that. For a company to survive in today’s technology-driven world, focusing on the now won’t cut it—it has to be about the next. […]
Dynamics 365: How mixed reality and AI help your business
Remember when you were a child and magic still existed in the world? Well, it still does—as technology advances, we bring just a little more of that childhood magic into the adult world with exciting new innovations. One great example of this is Microsoft’s recent announcement about mixed reality and AI capabilities being integrated into […]
9 Things You Must Know About Designing an IVR Greeting
One of the most popular features of a cloud PBX system is an IVR. An IVR, short for “Interactive Voice Response” system, can also be known as an auto-attendant or automated receptionist voice menu. This system allows a caller to use their voice or dual-tone multiple frequencies (DTMF tones) input via their phone’s keypad to […]
Everything you’ll ever need to know about reselling Microsoft 365
With more than 120 million business users Microsoft 365 has become the productivity suite that everyone wants a piece of, surpassing all other cloud providers. It’s also a great product to resell, as many businesses are already familiar with Microsoft products; meaning you don’t have to be a marketing guru to get customers on board. […]
How to leverage virtual entities in Dynamics 365
Smart business solutions play an important part in big enterprises. When a business gets large enough, it needs a system to handle HR, customers, payroll, and other processes.
10 Frequently Asked Questions about Dynamics 365
Over the past few years, Microsoft Dynamics experienced a steady growth in popularity, thanks to products like Dynamics CRM and Dynamics NAV and AX. Recently, Microsoft announced that they are regrouping all these products under one common umbrella: Dynamics 365.
How to Transfer Your Office 365 Licenses to Sherweb
Is your business currently using Office 365? If so, you’re in good company. Recent statistics show that 4 out of 5 Fortune 500 companies have signed up for Microsoft’s most popular product.
White-labeling vs. co-branding, which one is right for your business?
Lately, there has been a lot of hype around white-labeling in the channel: as more companies move away from traditional IT and switch their business to the cloud, the market has never been so suitable for white-label services.