Change management is responsible for controlling the lifecycle of all changes, and for ensuring changes are made with minimum disruption to IT services.
Pick up the phone or send an email? Here are 4 tips that will increase readership of your emails... and make things ready for your next phone call!
Did you notice SherWeb’s recent initiative to launch a quarterly sales satisfaction survey? If you’ve ever wondered why so many organizations probe customers for feedback, and if you’re worried that you might get survey fatigued, rest assured, it isn’t just another survey! This questionnaire is about measuring SherWeb’s Net Promoter Score.
As the Blackberry 10 release date quickly approaches, more information about RIM’s latest device is becoming available. Last March, we offered a sneak peak at what the new BlackBerry 10 might include. We also speculated that the new Blackberry 10 would be released later that year. Well, we’ve clearly had to wait longer than expected. […]
For a large number of SMBs, January can be painfully slow. And given 2012’s lackluster performance, the last thing most SMBs need right now is another bad month. To make matters worse, too many organizations get stuck in a doomed holding pattern of constantly putting out fires, and scrambling to keep up with the competition. […]