You’ll probably want to ditch your ball and chain regular phone system after you’re finished with this article. One of the most popular features that comes with Internet phone services is having a voice-controlled system, also known as Interactive Voice Response (IVR). Think of this system as your own personal virtual receptionist. It welcomes callers […]
Why Are You Still Tied Down to Your Old Business Phone System? Save Big with Internet Phone Services
Your regular office phone system is preventing your small business from growing. Right now, you’re probably tied down to an office desk phone, costly monthly phone bills, and other expenses that come with a company landline and cell phone. What if there was a simple solution that turns your internet connection into a phone line […]
In our previous article, we presented half of our condensed VoIP glossary. Here's the second list of definitions to help you master the basics of IP telephony.
It can take a while before you fully understand the concepts of Voice over IP (VoIP) and internet phone for business. The best way to never feel lost is to have a glossary at hand you can refer to at any time. Here are, in alphabetical order, a few VoIP concepts you should know about.
When it comes to implementing Voice over IP (VoIP), two options compete: hosted PBX vs. SIP trunking. Both solutions aim to free businesses from traditional telecom operators and their costly analogue systems. While they’ve got similar functions, they differ in their financial, logistical and technical requirements.