Now that Microsoft has rolled out new requirements for Direct CSP resellers, you might be wondering about your next move. How will this affect your business? If you move away from the Direct CSP partnership will you still be able to keep your Microsoft incentives? Moving from the Direct to Indirect CSP model can actually simplify the way you do business in the cloud.

As an Indirect CSP Reseller you get the best of both worlds. Here’s what we mean:

  • You won’t have to pay Microsoft’s new support fees because your Indirect Provider will support your clients.
  • P-seller and managed statuses are not affected.
  • The Partner Center Referral program is not impacted.
  • Going Indirect will still allow you to keep your Microsoft incentives.

On-demand Webinar: Get the lowdown on Microsoft’s latest Direct CSP changes & how they could affect you.

Microsoft Incentives

Below is a brief overview of the purpose of the Microsoft incentives, what resellers need to do to become eligible to receive them and finally the rates they will receive for each product.


The purpose of these incentives is to reward and support CSP Indirect Resellers for driving the activation and enablement of customers with Microsoft based Online Services.


To be eligible for Microsoft incentives, a partner must meet the following criteria.

Eligibility type Eligibility requirement Program specific criteria
Microsoft Partner Network (MPN Enrollment) Enrollment status Active MPN membership
Partner status and performance MPN competency Attain one of the defined competencies at the silver or gold level:

  • Windows and Devices
  • Enterprise Mobility Management
  • Cloud Customer Relationship Management
  • Cloud Productivity
  • Data Analytics
  • Cloud Platform
  • Small and Midmarket Cloud Solutions
  • Data Platform
Operational onboarding* Partner Incentives Experiences (PIExp) onboarding Complete onboarding to PIExp including completed bank and tax forms

*Indirect Resellers meeting the incentive eligibility requirements will be invoted to the PIExp as soon as they have been listed as the partner of record on a CSP transaction and have transacted $200 in CSP revenue.


Case Study: Find out how one company joined the SherWeb CSP program and increased their profits by about 40% year over year.


Incentives Structure and Rates

CSP Indirect Reseller Incentive Levers Country Products & Rates
Global Core Incentives Worldwide
  • 8% product eligibility
Global Accelerator Worldwide
  • 5% Microsoft 365 (solution-specific)
  • 20% Global PTSN Calling and Conferencing Accelerator
  • 10% Azure VM Accelerator
Local Accelerator Canada
  • 10% Azure Accelerator
  • 5% Dynamics Accelerator
  • 5% EMS & Power BI Accelerator
  • 5% SPE Accelerator
  • 5% Windows Accelerator
  • 10% Azure Accelerator
  • 5% Dynamics Accelerator
  • 5% Office 365 E3 & E5

It couldn’t be easier to transfer your Office 365 licences to SherWeb, we have covered the five simple steps in this blog.

Have any other questions about our CSP program? Ask us via the chat!

*All the information provided in this blog was correct at the time of publication, but may be subject to change at any time without notice by Microsoft.

Direct CSP changes

Written by Sophie Furnival Content Specialist @ SherWeb

Sophie is SherWeb's Marketing Communications Strategist.