Top 5 Myths about Dynamics 365

As more businesses move to Dynamics 365, we hear many myths, untruths and questions. Some get the wrong idea and believe it’s just random software from Microsoft available in the market! Let’s discuss some of these myths and clear up any murky deatils.

Myth 1: Microsoft designed Dynamics 365 only for large organizations

False:  No matter the size of your organization, Microsoft Dynamics 365 offers something for everyone. It provides all business sizes with the tools to manage their finances and operations, together with support for customer relationships, sales and project management, all within a single application.

Companies come in different sizes, so Dynamics 365 is available in two versions: Enterprise Edition and Business Edition. Microsoft officially recommends Business Edition for companies with 10–250 employees and Enterprise Edition for over 250 employees.

A huge benefit is that Microsoft Dynamics 365 can be accessed anytime, from anywhere in the world, and from any device. Since it integrates fully with Office 365, employees can access familiar applications, so your employees are always productive.

Myth 2: The Dynamics 365 application does not support customization

False:  Some view Dynamics 365 as a rigid solution that does not allow for customization. On the contrary, it tailors to suit your business processes and needs as you desire, appropriate for your organization’s commerce. Its framework consists of extensions, shared data services, and custom services making it more customizable than ever before.

Not only does Dynamics 365 integrate your core business processes into one solution, but Microsoft also incorporates Dynamics 365 into their entire product suite; including Office 365, Outlook, Power BI, and Cortana Intelligence.

You can now make use of powerful tools like Microsoft PowerApps and Microsoft Flow to build unique integrations, processes, and mobile apps for your solution. With the Dynamics 365 extensions available on Microsoft AppSource, you can easily add more functionality or introduce other specific solutions without little or no customization needed.

Take charge of your Dynamics 365 application today and make use of the different integrations available, combine them with other solutions or just enhance your current functionality.

Myth 3: Dynamics 365 cannot scale to support change in business needs

False: Microsoft Dynamics 365 was developed to offer maximum flexibility and scalability. A system that scales well will maintain or increase performance levels or efficiencies when tested by more substantial operational demands. The design of the application helps your business to grow, evolve, and transform.

Dynamics 365 comprises both Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP). You choose only the functionality you need and later simply add apps as requirements change.

It’s important to remember you can scale to support growing transaction volumes and more users. As companies grow, they have more data in databases, which may eventually slow it down. To avoid this, Microsoft provides a system that is accessible anywhere, at any time, through the Microsoft Azure platform offering robust data capabilities.

Myth 4: Dynamics 365 is more expensive than similar software

False: Personalization of licensing is a crucial component of Dynamics 365, and you can pick the combination that makes the most sense for your organization. With Dynamics 365 you can start small with just the licenses you need, and purchase more as demand arises.

Since Dynamics 365 uses subscription licensing, there are various offerings to choose. You can pick the subscription plan depending on company needs and capabilities.

With the introduction of new licensing options offering incredible flexibility, your organization can save more on spending while gaining access to great functionalities to help your organization. Therefore, no matter what licensing option you select, you’ll get the best value for your money. The licensing options include Licensing across Plans and Licensing according to Users.

Licensing by Plans include the Customer Engagement Plan, Dynamics 365 Plan, and Unified Operations Plan. Although there are several different user categories, they are most useful for organizations that have either the Dynamics 365 or the Unified Operations Plan. For those purchasing a Customer Engagement Plan, Full Users or Team Members are the two user license choices available.

Myth 5: There is no data security with Dynamics 365 because it is cloud-based

False:  Many business owners believe their data is less secure in the cloud. They are cautious about exposing sensitive financial and customer data. Although data loss may occur anytime due to criminal attacks, hardware failure or natural disaster, it is preferable and safer for your data to be in a data center than having it reside locally on an on-premises system. That is because data centers have a very high level of compliance and security compared to local environments.

Microsoft equips Dynamics 365 with robust solutions and add-ons providing security and enforcing data access control at every stage of service access outside of the application. In Microsoft Dynamics, security divides into three areas: secure identity, secure infrastructure and secure apps and data. Splitting it up permits Dynamics 365 to deliver a high degree of protection at every stage.

While there’s a strong emphasis on ensuring continuous access to apps and infrastructure security including data security, the use of security measures at the level of infrastructure and at the level of apps provides a high degree of security of stored data. By using role-based security, privilege administration is easy and simple for Microsoft Dynamics 365 administrators.

If you decide to terminate your subscription, Microsoft standard terms guarantees that data is available for a 90-day period after the subscription ends so you can download data to your own data center.

Conclusion

Although there are most likely more myths, uncertainties, and questions, these are the five we came across often. It’s time for business owners to understand how Dynamics 365 truly works. Don’t risk losing out on the vast benefits available with the software because you may think that it is less secure, difficult to customize and more expensive.

Using advanced ERP software like Dynamics 365 will surely help your company succeed and do better than competitors. A little research can differentiate myths from facts to see the real-life benefits of Microsoft Dynamics 365.