You need productivity tools. Running your business requires emailing, editing documents, analyzing sales data in spreadsheets, building decks and flyers for marketing, organizing company information in databases and more! You just can’t get along without them! It’s true that free tools are available, but they have their limitations. Free solutions are rarely complete, so you’re more likely to end up with your business data spread over different products and providers, which may put your company at risk. Your customers’ information needs to be treated with much more professionalism than that. Working with customers might require you to share information. It won’t be long before they’ll be concerned if you keep sending them sensitive information from public domain email addresses (like @yahoo.com or @gmail.com) or share data with them from unsecured online shares.