I’ve worked in a call center as a customer service representative. You know, the kind of call center that is rigid, confined, and most of all, very boring! That’s why I was so surprised when I started working at SherWeb. Our technical support advisors don’t offer typical customer support, and they certainly don’t work in […]
Have you ever moved? I’m not talking about leaving your parents’ house for the first time, but a real move! A family of 4 move! It’s one of those events in life that can go really well… or really bad. Depending on how you prepared for this big move, it could go either way!
The Minimal Hybrid Configuration option is best for clients who want to keep directory synchronization in place and move all their mailboxes to Exchange Online in a short amount of time, as it performs a one-time sync of all users and then migrates their mailboxes to Office 365 with minimal disruption.
Let’s face it. Migrating data from an Exchange Server to Office 365 is a complex process. No matter which method you choose, you’ll have to do a lot of planning and you’ll have to be ready for bumps along the way. So talk to your clients. Find out what kind of data they want to migrate and how much time they’re willing to spend on moving it to Office 365. Once you have the answer to these questions, you’ll have a better idea of which migration method will be the best solution for their business.
Each migration is different and you have to be ready for a few wrinkles along the way. In some cases, migration problems can lead to disruptions that can last anywhere from two minutes to two days. For example, some mailboxes may contain corrupted messages and migrating this data to Office 365 could take longer than you bargained for. What will you do when something goes wrong? How will you make sure your customer thinks that migrating to Office 365 is still the best bet for his business? By having a good migration plan you can deal with problems as they occur and get back on track as quickly as possible. Your client will also feel more confident about your ability to do the job.