With more and more organizations migrating their operations to the cloud, the need for native cloud-based applications has grown in recent years. Managed service providers (MSPs) need a robust solution that offers their customers features, such as customer relationship management (CRM) and enterprise resource planning (ERP). Microsoft Dynamics 365 is a comprehensive cloud-based application that […]
Every year, we take a look at some of the major reports on cloud computing, IT and technology. It’s amazing how fast things can change in 12 short months.
For years, partners who wanted to sell CRM Online had only one option: going straight through Microsoft and following their set of rules. Flexibility was not the norm. But as time went on, Microsoft realized that if it wanted the enterprise segment of its business to grow, it would have to return to its core. In other words, it would have to cut its partners some slack.
In-house applications are difficult for small businesses to maintain. Not only are they costly to set up, but they don’t offer the same security, performance or reliability that you can expect from the cloud. A hosted application offers your customers a pay-as-you-go alternative to the thousands of dollars they would normally spend to set up their own IT services.
Each migration is different and you have to be ready for a few wrinkles along the way. In some cases, migration problems can lead to disruptions that can last anywhere from two minutes to two days. For example, some mailboxes may contain corrupted messages and migrating this data to Office 365 could take longer than you bargained for. What will you do when something goes wrong? How will you make sure your customer thinks that migrating to Office 365 is still the best bet for his business? By having a good migration plan you can deal with problems as they occur and get back on track as quickly as possible. Your client will also feel more confident about your ability to do the job.