{"id":24230,"date":"2023-03-01T17:03:59","date_gmt":"2023-03-01T22:03:59","guid":{"rendered":"https:\/\/www.sherweb.com\/blog\/?p=24230"},"modified":"2025-09-06T01:30:11","modified_gmt":"2025-09-06T05:30:11","slug":"nce-subscription-renewals","status":"publish","type":"post","link":"https:\/\/www.sherweb.com\/blog\/partner\/partner-microsoft-news-enablement\/nce-subscription-renewals\/","title":{"rendered":"Microsoft NCE subscription renewals: Don\u2019t get stuck with mismatched dates!"},"content":{"rendered":"<p>Cast your mind all the way back to March 2022. It was a wild month! Tom Brady announced he was \u201cjk\u201d about retirement, Will Smith slapped Chris Rock, and Microsoft partners began transitioning customer license subscriptions from legacy to <a href=\"https:\/\/www.sherweb.com\/blog\/office-365\/microsoft-nce-parnter-need-to-know\/\">NCE<\/a>. While those first two items are certainly still topics of conversation for many of us, the last one continues to present some challenges.<\/p>\n<p>A year later, Microsoft resellers are still navigating changes associated with the <a href=\"https:\/\/www.sherweb.com\/blog\/office-365\/helping-msps-navigate-microsofts-new-commerce-experience\/\">shift to NCE.<\/a> In particular, many partners are still adjusting to having a larger number of clients with annual term commitments. And as we approach a busy time for those annual terms to renew, it\u2019s imperative for Microsoft partners to ensure that clients\u2019 commitment terms and renewal dates listed in the Microsoft Partner Center match up with their own invoicing records.<\/p>\n<p>Much like an approaching trade deadline for pro sports, the clock is ticking for MSPs to make sure their NCE subscription renewals are ready for a smooth transition to the next annual term, unless they want to see precious free-agents (read: clients) flock to competing providers.<\/p>\n<h2>What\u2019s up with mismatched dates?<\/h2>\n<p>Some Microsoft partners have noticed discrepancies between when they transitioned client subscriptions to NCE, and when those terms are set to renew in the Microsoft Partner Center. This presents a problem for partners in the event that a client cancels their subscription or does not otherwise intend to renew.<\/p>\n<p>Why? Because if a client\u2019s renewal date is offset from when a partner communicated their term to end, the partner (read: your MSP business) could therefore be on the hook for a subscription that will not be paid for.<\/p>\n<p>If these dates are only misaligned by, say, a few weeks, and the client in question doesn\u2019t occupy a large number of seats, that might be a cost you can stomach. But if the dates differ by multiple months and the client subscription entailed a large number of seats, the negative impact on your MSP\u2019s profitability could be substantial.<\/p>\n<p>Therefore, by checking to make sure these dates align for relevant clients as soon as possible, you could be saving yourself from a lot of potential financial heartache.<\/p>\n<h2>What can partners do if dates for NCE subscription renewals don\u2019t line up?<\/h2>\n<p>If you do notice a difference in when a client\u2019s subscription is supposed to renew and when the renewal date is listed in the Microsoft Partner Center, you have to act fast. Partners only have seven days within a given renewal date to ensure that a client&#8217;s subscription doesn&#8217;t proceed unnecessarily or to make changes in the volume of licenses, such as reducing seats.<\/p>\n<p>Unfortunately, it might happen that you do notice a misalignment in dates, but there\u2019s nothing your CSP provider or Microsoft can do about it. It goes without saying that such a situation would be extremely frustrating for resellers. If this is the case, and you want to consider switching to a provider that hasn\u2019t had this problem, <a href=\"https:\/\/www.sherweb.com\/partners\/csp-program\/\">Sherweb can help<\/a>.<\/p>\n<div class=\"p2p\" style=\"margin-top:30px; margin-bottom:30px; border:1px solid #EEE;\">\n    \t\t\t<div class=\"grid-x\">\n        \t\t\t<div class=\"small-12 large-6 columns\">\n        \t\t\t\t<div style=\"padding-top:30px; padding-bottom:30px;\">\n\t\t\t\t\t\t<h3>NCE is simple with the right guide<\/h3>\n\t\t\t\t\t\t<p>6 tips for navigating Microsoft's New Commerce Experience<\/p>\n\t\t\t\t\t\t<a target=\"_blank\" data-track=\"\" data-track-action=\"Click\" data-track-category=\"Blog CTA\" data-track-label=\"https:\/\/info.sherweb.com\/microsoft-nce-guide.html\" class=\"cta\" href=\"https:\/\/info.sherweb.com\/microsoft-nce-guide.html\">Download guide<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t    \t<\/div>\n        \t\t\t<div class=\"small-12 large-6 columns\" style=\"background-size:cover; background-image:url(https:\/\/www.sherweb.com\/blog\/wp-content\/uploads\/shutterstock_1171544008.jpg);\"><\/div>\t\t\t    \t\n\t\t\t    <\/div> <!-- End grid-x !-->\n\t\t\t<\/div> <!-- End ptop !-->\n<h2>Deferred price increases for NCE SKUs are also coming into effect<\/h2>\n<p>To further cloud the issue, a price increase on all NCE licenses is also on the horizon for many Microsoft partners. Implemented at the same time the NCE transition rolled out, partners had the option of deferring this price increase to March 2023, provided that they transitioned legacy SKUs to NCE before a certain date. On March 14, 2023, these deferred increases will be showing up on invoices for NCE SKUs, which could amplify the bill shock should an MSP also be dealing with issues with their NCE subscription renewals. A note here that prices for legacy SKUs have already taken effect as of March 1, 2023.<\/p>\n<h2>Check your renewal dates ASAP<\/h2>\n<p>The main action for partners to take is to review clients\u2019 license renewal dates for any subscription sold under NCE as soon as possible. If you\u2019re looking for an expert to help you through the process, <a href=\"https:\/\/www.sherweb.com\/partners\/csp-program\/\">Sherweb can deliver<\/a>. Join our <a class=\"track-link\" href=\"https:\/\/cumulus.sherweb.com\/partners\/signup\/?Culture=en-US\">partner program<\/a> to get started, check out our <a class=\"track-link\" href=\"https:\/\/www.sherweb.com\/partner-guide\/registration\/\">partner guide<\/a> for more information about how we can help your business grow, or reach out to us to <a class=\"track-link\" href=\"https:\/\/www.sherweb.com\/about\/contact-us\/\">start a conversation<\/a> about how we can make sense of the maelstrom that is Microsoft NCE.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some Microsoft partners have noticed discrepancies between when they transitioned client subscrip","protected":false},"author":167,"featured_media":24231,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1168],"tags":[501,1024,1058],"class_list":["post-24230","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-partner-microsoft-news-enablement","tag-csp-program","tag-new-commerce-experience-nce","tag-microsoft-cloud-partner-program"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>NCE subscription renewals: Make sure your dates line up!<\/title>\n<meta name=\"description\" content=\"Make sure client dates for NCE subscription renewals align as soon as possible to save yourself from potential financial heartache.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sherweb.com\/blog\/partner\/partner-microsoft-news-enablement\/nce-subscription-renewals\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NCE subscription renewals: Make sure your dates line up!\" \/>\n<meta property=\"og:description\" content=\"Make sure client dates for NCE subscription renewals align as soon as possible to save yourself from potential financial heartache.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sherweb.com\/blog\/partner\/partner-microsoft-news-enablement\/nce-subscription-renewals\/\" \/>\n<meta property=\"og:site_name\" content=\"Sherweb\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Sherweb\" \/>\n<meta property=\"article:published_time\" content=\"2023-03-01T22:03:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-06T05:30:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sherweb.com\/blog\/wp-content\/uploads\/NCE-license-renewals-1200x480-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2400\" \/>\n\t<meta property=\"og:image:height\" content=\"920\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alexandre Laflamme\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@SherWeb\" \/>\n<meta name=\"twitter:site\" content=\"@SherWeb\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alexandre Laflamme\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.sherweb.com\\\/blog\\\/partner\\\/partner-microsoft-news-enablement\\\/nce-subscription-renewals\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.sherweb.com\\\/blog\\\/partner\\\/partner-microsoft-news-enablement\\\/nce-subscription-renewals\\\/\"},\"author\":{\"name\":\"Alexandre Laflamme\",\"@id\":\"https:\\\/\\\/www.sherweb.com\\\/blog\\\/#\\\/schema\\\/person\\\/91147221d4af4a0c65f198c771c4d041\"},\"headline\":\"Microsoft NCE subscription renewals: Don\u2019t get stuck with mismatched dates!\",\"datePublished\":\"2023-03-01T22:03:59+00:00\",\"dateModified\":\"2025-09-06T05:30:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.sherweb.com\\\/blog\\\/partner\\\/partner-microsoft-news-enablement\\\/nce-subscription-renewals\\\/\"},\"wordCount\":763,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.sherweb.com\\\/blog\\\/partner\\\/partner-microsoft-news-enablement\\\/nce-subscription-renewals\\\/#primaryimage\"},\"thumbnailUrl\":\"\\\/blog\\\/wp-content\\\/uploads\\\/NCE-license-renewals-1200x480-1.jpg\",\"keywords\":[\"CSP Program\",\"New Commerce Experience (NCE)\",\"Microsoft Cloud Partner Program\"],\"articleSection\":[\"Partner Microsoft News &amp; 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