{"id":25464,"date":"2025-05-15T10:00:40","date_gmt":"2025-05-15T14:00:40","guid":{"rendered":"https:\/\/www.sherweb.com\/blog\/?p=25464"},"modified":"2025-05-15T11:28:10","modified_gmt":"2025-05-15T15:28:10","slug":"hacware-for-msps-automated-security-awareness-training","status":"publish","type":"post","link":"https:\/\/www.sherweb.com\/blog\/security\/hacware-for-msps-automated-security-awareness-training\/","title":{"rendered":"HacWare for MSPs: Automated security awareness training and AI-powered phishing simulations"},"content":{"rendered":"<p><span data-contrast=\"auto\">Delivering security awareness training across multiple clients shouldn\u2019t take hours of manual effort. But for many MSPs, traditional SAT tools require constant setup, follow-ups and reporting, often without delivering meaningful results. That\u2019s a problem when threats like <\/span><a href=\"https:\/\/www.sherweb.com\/blog\/office-365\/ai-threat-detection-for-msps\/\"><span data-contrast=\"none\">AI-driven phishing<\/span><\/a><span data-contrast=\"auto\"> are only getting more sophisticated.<\/span><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.sherweb.com\/security\/hacware\/\"><span data-contrast=\"none\">HacWare<\/span><\/a> <span data-contrast=\"auto\">solves these challenges with automation. Built for MSPs, it delivers personalized, automated security awareness training and AI-powered phishing simulations that adapt to user behavior. It helps you strengthen your clients\u2019 defenses without piling more work onto your team.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Let\u2019s explore why traditional SAT tools fall short and how HacWare helps MSPs train smarter and scale security services more effectively.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">The challenge of scaling security awareness<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Many MSPs know the struggle: managing effective security awareness programs across multiple clients takes time, effort and regular monitoring. Juggling different client needs, tracking progress and proving the value of training can quickly drain your team\u2019s bandwidth. <\/span><\/p>\n<p><span data-contrast=\"auto\">Industry experts recommend SAT, as repor<\/span><span data-contrast=\"auto\">ts show organizations using regular training saw a <\/span><a href=\"https:\/\/keepnetlabs.com\/blog\/security-awareness-training-statistics\"><span data-contrast=\"none\">70% reduction in cybersecurity risks<\/span><\/a><span data-contrast=\"auto\">. However, adoption remains low: as of early 2024, only <\/span><a href=\"https:\/\/assets.barracuda.com\/assets\/docs\/dms\/rp-evolving-landscape-of-the-msp-business-2024.pdf\"><span data-contrast=\"none\">38% of MSPs offered security awareness training<\/span><\/a><span data-contrast=\"auto\"> as part of their services<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:278}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Outdated or manual training methods often lead to:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">High effort, low return:<\/span><\/b><span data-contrast=\"auto\"> Traditional SAT tools require constant scheduling, reminders and reporting, especially across multiple tenants.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Low user engagement:<\/span><\/b><span data-contrast=\"auto\"> Generic videos and static phishing templates rarely stick with users.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Poor scalability:<\/span><\/b><span data-contrast=\"auto\"> Juggling multiple portals and training systems wastes time and limits growth.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Lack of clear value:<\/span><\/b><span data-contrast=\"auto\"> Without straightforward reporting, it\u2019s tough to demonstrate value or meet compliance requirements.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Relying on check-the-box training doesn\u2019t build real cyber resilience for your clients, and that leaves them vulnerable. With <\/span><a href=\"https:\/\/www.acronis.com\/en-us\/resource-center\/resource\/acronis-cyberthreats-report-h2-2024\/\"><span data-contrast=\"none\">email-based attacks surging nearly 200%<\/span><\/a><span data-contrast=\"auto\"> in the past year, MSPs need a platform that makes security awareness both effective and scalable. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">HacWare simplifies training with automation and AI<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">HacWare removes the roadblocks that make traditional security awareness training difficult to manage. It automates the entire process, from phishing simulations to user-specific learning, so you can focus on strategy, not logistics. Here\u2019s what sets it apart:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\">AI-powered phishing simulations<\/h3>\n<p><span data-contrast=\"auto\">HacWare automatically creates phishing simulations based on each user\u2019s behavior. The training feels more relevant and impactful because it\u2019s tailored to how users actually respond to threats.<\/span><\/p>\n<h3>Automated security awareness training<\/h3>\n<p><span data-contrast=\"auto\">No more manual setup or chasing users. HacWare delivers ongoing, personalized microlearning that adapts to each user, making continuous education simple.\u00a0\u00a0 <\/span><\/p>\n<h3 aria-level=\"3\">Client-ready reports that show value<\/h3>\n<p><span data-contrast=\"auto\">HacWare\u2019s reporting provides clear metrics and the results that matter, allowing you to easily demonstrate the effectiveness of your training to your clients.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\">One dashboard for all clients<\/h3>\n<p><span data-contrast=\"auto\">The multi-tenant platform lets you manage onboarding, training and reporting across your entire client portfolio without jumping between tools.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\">Built-in compliance tools for peace of mind<\/h3>\n<p><span data-contrast=\"auto\">HacWare helps clients meet HIPAA, SOC 2 and GDPR regulations with audit-friendly tracking features and documentation.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"3\">Seamless integration with existing tools<\/h3>\n<p><span data-contrast=\"auto\">HacWare works smoothly with <\/span><a href=\"https:\/\/www.sherweb.com\/en-ca\/productivity\/microsoft-365\/\"><span data-contrast=\"none\">Microsoft 365<\/span><\/a><span data-contrast=\"auto\"> and other common environments, and its lightweight integration simplifies deployment so you can get clients protected faster.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">HacWare stands out by automating the heavy lifting and focusing on real behavior change, not just checking boxes. And when training works better, your MSP runs better, too.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">How HacWare helps your MSP grow<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">HacWare isn\u2019t just another tool in your stack\u2014it\u2019s a way to streamline your workflows, reduce overhead and deliver stronger results for your clients. It supports both the day-to-day work of managing security and the long-term goal of growing your business.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3><span data-contrast=\"none\">1. Strengthen your clients\u2019 defenses against modern threats<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">HacWare helps reduce the risk of human error with continuous, adaptive training that focuses on how users actually behave. This protects clients from evolving phishing tactics, social engineering and other user-targeted threats.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3><span data-contrast=\"none\">2. Boost your MSP\u2019s efficiency and profitability<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">By automating time-consuming training tasks and minimizing manual oversight, HacWare helps you expand your cybersecurity services without adding pressure to your team. <\/span><span data-contrast=\"auto\">Plus, with white-labeling options, you can offer a valuable, high-margin service under your own brand.\u00a0\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3><span data-contrast=\"none\">3. Scale your security services effortlessly<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Thanks to the multi-tenant platform and high degree of automation, you can easily manage training across a growing number of clients without hitting roadblocks.\u00a0\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h3><span data-contrast=\"none\">4. Stand out from the competition<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Offering AI-powered, behavior-based training shows clients you\u2019re ahead of the curve on modern cybersecurity. It\u2019s a way to stand out from MSPs that still rely on static tools or outdated content.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">HacWare\u2019s value becomes even clearer when you look at where the industry is headed and the expanding role MSPs are expected to play in protecting end users.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Modern risks require smarter training solutions<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Better security awareness training isn\u2019t just about strengthening defenses\u2014it\u2019s now a business necessity. Threats like AI-driven phishing are becoming more common and harder for employees to spot. At the same time, clients in regulated industries must meet <\/span><a href=\"https:\/\/www.sherweb.com\/blog\/security\/cloud-security-certifications-that-matter-to-your-customers\/\"><span data-contrast=\"none\">strict compliance requirements<\/span><\/a><span data-contrast=\"auto\"> like HIPAA, SOC 2 and GDPR, all of which call for documented user training.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Traditional SAT tools often can\u2019t keep up. They struggle to adapt to new attack tactics and make compliance more time-consuming than it needs to be. HacWare helps MSPs close that gap. It enables you to deliver training that evolves with modern threats and scales across your client base without adding complexity. In today\u2019s competitive market, those are critical advantages that help your business stand out.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Future-proof your security awareness training with HacWare<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}\">\u00a0<\/span><\/h2>\n<p><a href=\"https:\/\/www.sherweb.com\/security\/hacware\/\"><span data-contrast=\"none\">HacWare<\/span><\/a> <span data-contrast=\"auto\">joins Sherweb\u2019s growing cybersecurity portfolio to give MSPs more choice and flexibility in how they approach security awareness training. It offers a modern approach built around automation, AI and behavior-based learning that helps clients stay prepared for evolving threats.<\/span><\/p>\n<p><span data-contrast=\"auto\">By adding HacWare, Sherweb gives partners a purpose-built, automated security awareness training solution designed to support a broader range of client needs and compliance requirements. It\u2019s part of our continued commitment to offering curated, MSP-focused tools that make your business stronger.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">HacWare makes it easy to scale training across clients without overloading your team.\u00a0It gives you the control and visibility you need so you can focus on delivering meaningful results to your clients.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Ready to resell HacWare? <\/span><a href=\"https:\/\/www.sherweb.com\/partners\/\"><span data-contrast=\"none\">Partner with Sherweb today<\/span><\/a><span data-contrast=\"auto\"> and give your clients automated security training that\u2019s adaptive and designed to keep up.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Delivering security awareness training across multiple clients shouldn\u2019t take hours of manual e","protected":false},"author":177,"featured_media":25465,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[753],"tags":[919,1111,1115],"class_list":["post-25464","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-security","tag-cybersecurity","tag-security-awareness-training","tag-hacware"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>HacWare: Automated security awareness training for MSPs | Sherweb<\/title>\n<meta name=\"description\" content=\"HacWare offers MSPs automated security awareness training and AI-powered phishing 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