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<\/p>\nWe\u2019ve all heard of Dynamics 365 being Microsoft\u2019s next big step in customer service management software; but what is it and how will it help you run your business? Like the owner of any growing business, you\u2019re looking to maximize the efficiency of your employees and simplify how they work. Dynamics 365 puts all the business solutions you\u2019ve grown accustomed to into a single, uninterrupted experience that you customize to fit your business and needs.
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Customer relationship management (CRM)<\/strong> is what you need for your daily business operations. Customer information databases and sales team tools, along with service and marketing automation tools are all parts of a standard CRM solution. Any tool meant for\u00a0facilitating interactions with customers and growing sales\u00a0falls into this category.<\/p>\n Enterprise resource management (ERP)<\/strong> solutions are tools that help\u00a0you to\u00a0keep track of financial data, along with powerful tools for accounting, field service tracking, and project resource management. ERP tools allow established businesses and larger organizations to manage extensive networks of resources and information in real time.<\/p>\n Dynamics 365 gives your team the tools to take in new clients efficiently, to maintain existing relationships, and to cut down on time wasted jumping between different platforms to find the right information to empower every member of your team.<\/p>\n The Dynamics 365Business Plan offers a focused CRM solution with financial tools at an affordable price. You get all the great functionality of the Dynamics 365 Financials, Sales, and CRM solutions that you need to keep your business running smoothly. Do you run a business that needs\u00a0Dynamics 365 Field Services? With Dynamics 365 you\u2019re not locked into a year-long billing cycle, as you are with\u00a0traditional CRM solutions. That means that you can try out solutions you\u2019re interested in with the flexibility of a monthly billing cycle.<\/p>\n *Until Spring 2017, the business plan gives you all the features of Dynamics 365 Sales<\/a> and Customer service enterprise at a price model that fits the budget of a growing SMB.<\/p>\n <\/p>\n The Enterprise Plan provides all of the most advanced business solutions Microsoft has to offer. With standard CRM software, full field service, and marketing tool integration, you can\u00a0take any client or lead and draw all the available information from the start of that customer relationship to the most up-to-date software.<\/p>\n With all customer\u00a0information available to you in one seamless experience you\u2019ll be able to shorten down time among all your teams. Marketing can populate information about clients and provide a wide range of statistics, thus giving your sales team the focus to sell the right product to the right people without wasting time.<\/p>\n This plan\u00a0lets you view and control your resources as you would with\u00a0a traditional ERP solution, and it\u00a0also gives you powerful CRM tools to keep your team up-to-date.<\/p>\n Your customers are increasingly educated about the products and services they need. Because they have\u00a0nearly 57% of the decision-making process done\u00a0before they ever talk to a provider<\/strong>, you need to cut down on the time your sales team spends getting the relevant info for the next deal.<\/p>\n This allows\u00a0you to manage and prioritize your leads\u00a0so you can push the right cases to your sales team. They\u00a0will be able to view important details, such as the strength of your relationship with each\u00a0customer and how they interact with you. Sales will be able to take this info and tailor their interactions to\u00a0your customer base.<\/p>\n Your sales team\u2019s job is to sell, not waste time dealing with a cumbersome service platform. Give them Dynamics 365 and they\u2019ll have the tools to build meaningful profiles and real relationships with your customers.<\/p>\nDynamics 365 unifies your CRM and ERP business solutions<\/h3>\n
Breaking ground with the Dynamics 365 Business<\/h3>\n
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Made for small and medium sized businesses<\/h4>\n
![\"Dynamics](\"https:\/\/www.sherweb.com\/blog\/wp-content\/uploads\/D365-business-Plan-1024x684.png\")
<\/p>\nLearn more about Dynamics 365 Pricing for SMB ><\/a><\/h5>\n
Setting your foundation with the Dynamics 365 Enterprise<\/h3>\n
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Made for companies looking for advanced service solutions<\/h4>\n
Dynamics 365 Sales aka the New Dynamics CRM Online<\/h3>\n
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