Can you Afford to offerTechnical support?
“You need a minimum of 7 agents to staff a 24/7 support shift.
At $4200/week, you’re looking at a monthly investment of $17,000.”
As an MSP, offering Office 365 cloud services requires you to provide the same level of support as Microsoft or better.
While your sales are growing, you need to adjust your customer service to assist more clients.
Rely on SHERWEB’SWhite-Label Support Service
Single point of contact
Branded unique phone number
and email address
VIP Assistance
24/7/365
Experienced technicians
Easy Follow-Up
Reporting
on support tickets
Ask our experts HAVE SPECIFIC NEEDS? PUT US TO THE TEST.
Your Brand, Your Name, Our AgentsOur white-label support will cover your back
300
+
support agents
40
seconds average response time
75
+
Net Promoter Score
10,000
support tickets resolved monthly
40,000
satisfied businesses
20
industry awards in the last 5 years
How Much Does It Cost?
With traditional customer service outsourcing models that charge you per call, per hour or per minute, you would have to spend up to $28/hour. SherWeb’s simplified model is definitely less expensive.
$7
user/month
One-time onboarding fees
and partner discounts apply
What Does Full Support Mean?We’re equipped to answer your customer
requests on Office 365
Word
Excel
PowerPoint
OneNote
Publisher
Access
Exchange
SharePoint
Planner
Yammer
OneDrive
PowerBI
Delve
Project
Skype for Business
Dynamics 365
Sway
MyAnalytics
Video
