This program offers a full end-to-end protection that includes the replacement of an accidentally damaged device that is no longer covered by the warranty. The broken device will be replaced by the same model or a newer model that has the equivalent or superior set of features.Learn more
If your IP Phone is damaged:
Note the warranty does not cover damages to the equipment caused by reckless, abusive, willful or intentional conduct, cosmetic damage not affecting the functionality; if the device is stolen, lost, or if it has been opened, serviced, modified or altered.
Here is the process:
In some circumstances, the defective phone might have to be returned to the manufacturer. Ground shipping fees will be covered by SherWeb.
Extra fees will apply when a client requests Express Shipping.