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Best-in-class Cloud Solutions?

Find out how a partnership in the cloud could further benefit you. Get access to our Partner Network Infokit and learn more about:

  • Partner price list and margins
  • Partnership models and product options
  • Value-added resources and opportunities
  • The migration experience

Thank you for your interest!

Support

When you have a technical problem, you want to talk to a real person. SherWeb will handle your customers’ support requests for free, so you don’t have to invest in a costly support service.

Here’s what you can expect from our support team:

Net Promoter Score

Whether you use our technical support for yourself or your customers, you want to be sure you’re getting the best service in the industry. SherWeb uses the Net Promoter Score (NPS) to measure how likely our clients would recommend us to their friends and colleagues. The responses are rated on a scale of 0-10 (with 0 being very unlikely and 10 being extremely likely). After each support ticket, we’ll survey our clients to find out how we did.

net promoter

DID YOU KNOW?

Our support team aims for an NPS of 75+ every month, which is way above the industry average.

white label support

White-Label Support

Limited time or resources to invest in your own customer service? Don’t let that hold you back. Our white-label support has you covered. Your brand, your name, our experienced technicians, available 24/7/365.

Learn More

“There’s no doubt about it; the support is fantastic. For anyone who’s tried to get support directly from Microsoft, you know how challenging it can be. It seems like every time I opened a ticket, they managed to call us back five minutes after we closed for the day.”

Mike Hopkins, DEVsource Technology Solutions

Ready to Get Started