Is Your Field Team Mobile? 70% of workers use mobile devices
Assigning a technician to a field service call is only part of the job. Once they’re on-site, your technicians have to react quickly to what’s going on. They have to know your customer’s history and they have to transfer important information back to the office. All this data can be stored and transferred from their mobile device. And, once they’re finished the job, your technicians can use their device to take photos of their work and get the customer to sign off on the service call.