Trying to run separate systems for sales, inventory and customer data can create real problems. For example, if you run out of a popular product, your sales will suffer until the next shipment arrives. Dynamics 365 Finance and Operations gives your salespeople all the information they need about the products they sell. Sales staff will be able to answer customers’ questions about order and shipping status without having to contact another department. Better yet, customers can use a mobile shopping application to look for the product themselves, either in another store or on social media.