When an incident becomes an INCIDENT: How MSPs can lead the response
Every organization plans for incidents. Very few are ready for the moment when an incident becomes an INCIDENT. That shift has very little to do with technology. It’s about impact, pressure and visibility. What begins as a technical issue can quickly expand into a full business crisis, affecting operations, finances, legal exposure and customer trust […]
Here comes the boom. How fast will you know when a threat hits?
Hopefully you never have to experience it. That moment where your day goes from busy to crisis quicker than you can blink an eye. One minute, your systems are “fine.” The next, there’s a signal: an alert that doesn’t quite fit, a login that shouldn’t have happened, a system behaving just differently enough to matter. […]
Shadow AI: What MSPs need to do when clients adopt AI tools without IT approval
Key takeaways Senior decision-makers use unapproved AI tools at more than twice the rate of the staff they manage, 65% against 31%, per TrustedTech and Censuswide research from March 2026. Shadow AI governance is the set of policies, technical controls and review processes an organization uses to find, assess and manage AI tools adopted without […]
How to offer SOC as a service without building your own security team
Key takeaways SOC as a service lets MSPs deliver 24/7 threat monitoring, detection and incident response under their own brand without hiring a single security analyst. Building an in-house Security Operations Center requires at least five to seven dedicated analysts and $724,000+ in annual payroll before any software or tooling. Choose from three partner delivery […]
DEF CON 34, BSides Las Vegas and what the future of AI in security really looks like
Every year I leave Hacker Summer Camp in Las Vegas with a head full of ideas, questionable stickers and at least a dozen new things I want to try when I get back home. Between DEF CON 34 and BSides Las Vegas, this year was no different. The tone around AI has changed The conversations […]
