Too school for cool: Providing continuous education for MSPs
None of us need another reminder that the COVID-19 pandemic has impacted the way technology and managed service providers (MSPs) do business. It’s fair to say that the tech industry is always changing—the pandemic simply shoved certain trends and activities into the spotlight (looking at you, remote work!). In doing so, however, it’s also fair […]
Where we’re going, we absolutely need roads: Digital transformation is mission critical for providers and clients alike
The concept of digital transformation has been buzzing around for quite a while. Lately, however, that buzz has transformed (pun intended) into more of a roar. In the before time—pre-pandemic and the accelerated prevalence of remote work—digital transformation initiatives were recognized as an eventual necessity but were contingent on available resources. Enter a flood of new tools that […]
Why Sherweb has the best MSP partner program
Sherweb is a cloud marketplace leader that helps managed service providers (MSPs) grow with value-added services. We support partners with business strategies, cloud services, operations, go-to-market expertise and a host of other benefits to enable success. Launched in 2012, Sherweb’s MSP partner program has grown to include more than 6,500 partners. Maintaining a high level […]
C2 MSP: All-in-one ITSM for providers
Is your MSP having trouble managing its IT team and incoming requests? Would you like to know how you can provide the best user experience to end customers while also increasing productivity and reports at a low cost? Well then you have come to the right place. This article will introduce you to an ITSM solution that can help your team with these common pain points and […]
Top 3 questions to ask an ITSM service provider before you buy
IT service management (ITSM) is a set of business practices that structure how you deliver information technology. They help IT departments and managed service providers (MSPs) focus on business outcomes rather than just technology. ITSM practices center on the use of a service desk. The service desk is a single point of contact for users […]
