Prepare your cloud business for tomorrow’s challenges at Accelerate 2021
Sherweb’s flagship learning and networking event is back and more dynamic than ever before! Accelerate 2021 is happening both virtually and in-person—at the Margaritaville Hollywood Beach Resort in Hollywood, Florida—on October 18-20. Building on the success of last year’s innovative programming, this Accelerate Cloud Summit is designed to prepare managed service providers (MSPs) for the […]
C2 MSP: All-in-one ITSM for providers
Is your MSP having trouble managing its IT team and incoming requests? Would you like to know how you can provide the best user experience to end customers while also increasing productivity and reports at a low cost? Well then you have come to the right place. This article will introduce you to an ITSM solution that can help your team with these common pain points and […]
How ITSM software supports MSP success
Many managed service providers (MSPs) rely on their ticketing system to help run their business smoothly. Amplified by mounting expectations and demands coming from employees and customers alike, it’s safe to say there’s an increasing dependency on such software. The growing trend has made traditional management processes no longer operational, while technology-enabled capabilities become essential […]
Tips for navigating the Microsoft ecosystem
Navigating the Microsoft ecosystem can certainly appear challenging. There are so many interconnected products and services, so much documentation, and so many dependencies, Microsoft cloud solution providers (CSPs) can’t be blamed for avoiding the more complex portions of the catalog. But that would be a mistake. The Microsoft ecosystem is filled with powerful tools that […]
What’s customer lifetime value and why should MSPs care?
Managed service providers (MSPs) recognize the value of retaining clients instead of only pursuing first-time buyers. After all, it’s more cost-effective for a company to maintain an existing customer base rather than acquiring more clients. Consider this: around three-quarters (74.6%) of B2B sales cycles for new customers take four months or more to close, and […]
