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SyncMonkey: A secure, intuitive documentation management platform

Key features:

  • Built by MSP industry experts to help simplify day-to-day operations by centralizing and securing important client and organizational information.

  • Easily retrieve client information whether you're on a call or visiting a client site.

  • Manage more than documents including employees, servers, devices, software licenses and much more.

  • Secure critical data with SOC2 certification, HIPAA compliance and security features like document locking, one-time password (OTP) and multi-factor authentication (MFA).

  • PSA/RMM integrations with NinjaOne, SyncroMSP and ConnectWise, with more on the horizon.

  • Custom fields that allow MSPs to add fields and side tabs within client profiles to match their business needs.

  • Client portals that give customers secure access to their information within SyncMonkey.

Available in the Sherweb marketplace

Basic

Up to 25 companies, employee management, servers and devices, software license management, full version control and 3 client portals.

Intermediate

Unlimited companies, all Basic features plus PSA/RMM 2‑way sync, 5 client portals and third-party service integrations.

Premium

Unlimited companies, all Intermediate features plus 10 client portals, accounting module, HR module and meeting module.

Sherweb Cloud

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