Arriving at the actual cost of finding and hiring new talent involves truly understanding the process from start to finish. And while some businesses may go into the hiring process somewhat blind, knowing the true cost of hiring can help you identify where it makes sense to cut costs—as well as where it would be […]
It’s that special time of year again—prediction season! When we all gaze into our respective crystal balls to forecast what’s in store for the channel in the coming calendar year. The last time we played the channel predictions game, we said the motto of 2021 would be ‘adapt or perish’. That’s very much still applicable […]
Out of necessity, most businesses and managed service providers start out running their helpdesks internally. It makes sense at first when the scope and volume of their service requests are relatively small. But as those businesses grow, so too does their burden of support. It can often outpace the business’s overall growth and, therefore, the […]
Microsoft now has a cloud-based service for small businesses that combines Office 365, Data Security, and Windows 10. It’s a solution designed for growing businesses with less than 300 users that neither have the time nor the necessary resources to maintain multiple servers and seats. It also gives not only your staff but also your customers the flexibility to securely share, collaborate, and communicate seamlessly on any device, anywhere and anytime.
North American employers are dealing with a unique type of desperation that few would have seen coming just a couple of years ago. By late April 2021, job openings increased to an unrivaled 9.3 million in the U.S. alone. In June the number of employees choosing to quit their jobs rose by 164,000 to 942,000. Similarly, in Canada, the […]