Our Managed Services* puts a dedicated team of cloud engineers to work for you. Our experts will manage your entire environment — from architecting your optimal cloud infrastructure to running all your day-to-day operations.
*Managed Services are only available for SherWeb Performance Cloud. They are currently not available for Microsoft Azure.
|SUPPORT FEATURE||ALL SHERWEB CUSTOMERS||MANAGED SERVICES|
|DIRECT ACCESS TO CLOUD SPECIALISTS
Dedicated and certified experts working on your behalf
|ACCESS TO A SOLUTIONS ARCHITECT
Expert help to build the ideal infrastructure
|24/7/365 LIVE SUPPORT
Phone, email & chat support; 40-second average response time by phone
Full support, whether you’re migrating from on-premises or a competitor, a physical or already virtualized environment
We’ll help you get started on the right foot
Advice on how to optimize our cloud’s agility while maintaining security best practices
|BASIC HEALTH MONITORING
Full system health tracking and maintenance so that you can focus on your business
|COMPLETE INFRASTRUCTURE SETUP
Let our team handle the initial setup, quickly and competently
|OPERATING SYSTEM CONFIGURATION
Get the right Linux or Windows server for the job. Includes basic configuration and hardening.
Stay ahead of security issues; we’ll always keep you up to date.
Avoid total disaster or everyday mishaps with the right backup policy.
Make disaster recovery more than a theory with a practical test of your procedures.
|ACTIVE HEALTH MONITORING
Rely on our proactive measures to see problems before they happen. Have more time to react.
If bad performance is costing you sales, we’ll help you diagnose the weak link in your IT systems.
|SOFTWARE INSTALLATION & CONFIGURATION
Get today’s most popular software, installed and configured according to best practices.
Our team will keep your software secure and up to date.
Keep your server clean with complete virus protection.
Microsoft SQL Server
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