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Managed Services

Managed Cloud

Managed Cloud

Our Managed Cloud service puts a dedicated team of cloud engineers to work for you. Our experts will manage your cloud servers – from monitoring the security and performance of your virtual machines to making sure the infrastructure scales to meet your needs.

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Managed Cloud

Benefits

Here’s what you can expect from our Managed Cloud

Grow Your Business

Grow Your Business

We’ll monitor and maintain your infrastructure, leaving you free to focus on critical tasks.

Save Money

Save Money

You can rely on our team of experts to do all the heavy lifting for your infrastructure.

Add Value

Add Value

Not worrying about your infrastructure means you can concentrate on your customers.

  • Managed Cloud
    is available for:
  • Perfomance Cloud
  • Azure

Why SherWeb Managed Cloud?

Because it’s the best deal for your business. Here’s what we offer:

Service

Basic Support

*Managed
$100/VM/MO

Initial Assessment

Consultation with Presales and Delivery teams

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Migration Assistance

Importing existing standard VMs into Performance Cloud and Azure

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Service Management

Tracking of requests for information/change. Incident & service management via the SherWeb ticketing system

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Architecture Guidance

Provided by certified Azure architects based on Microsoft and SherWeb practices
Scaling guidance provided

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24/7/365 Help Desk

Troubleshooting infrastructure and connection issues
Assistance with basic navigation in Performance Cloud and Azure portal

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Advanced Infrastructure Support

Advanced assistance for disks, RAM, VMs, networking, RDS
Custom schedule for infrastructure changes

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Security Updates

Windows and Linux OS updated
Standard monthly schedule

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Anti-Virus/Malware

Anti-virus, malware protection and alerts

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Monitoring

Health tracking from predefined monitors

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Configuration Assistance

Experienced team that will assist with configuration changes

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Operating System Support

Configuration and troubleshooting

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Self-Managed Backups

Backup configuration, monitoring and troubleshooting

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Software Support

Best practice setup and management of approved software

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Escalation Support (Azure)

Incident escalation and ownership of issues relating to Azure, including Microsoft Premier Support

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*Estimated price for a VM running 744h/mo: USD$100.98 per VM/mo.
Minimum cost is $125/mo. per organization.

Ready to Work with Our Team of Experts?

Here’s what one of our resellers had to say:

While I was researching new cloud partners, I called SherWeb at 6 or 7 at night. I ended getting in touch directly with an engineer who answered some real technical questions for me. That was pretty impressive.

William Kinirons, President & Founder of BMK Media

Request a Demo
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Thank you for your interest!We'll contact you soon.

Catherine Castonguay Senior Account Manager

Need more information?

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