Managed Cloud
Our Managed Cloud service puts a dedicated team of cloud engineers to work for you. Our experts will manage your cloud servers – from monitoring the security and performance of your virtual machines to making sure the infrastructure scales to meet your needs.
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Here’s what you can expect from our Managed Cloud
Grow Your Business
We’ll monitor and maintain your infrastructure, leaving you free to focus on critical tasks.
Save Money
You can rely on our team of experts to do all the heavy lifting for your infrastructure.
Add Value
Not worrying about your infrastructure means you can concentrate on your customers.
- Managed Cloud
is available for: 
Why SherWeb Managed Cloud?
Because it’s the best deal for your business. Here’s what we offer:
Basic Support
*Managed
$100/VM/MO
Initial Assessment
Consultation with Presales and Delivery teams
Migration Assistance
Importing existing standard VMs into Performance Cloud and Azure
Service Management
Tracking of requests for information/change. Incident & service management via the SherWeb ticketing system
Architecture Guidance
Provided by certified Azure architects based on Microsoft and SherWeb practices
Scaling guidance provided
24/7/365 Help Desk
Troubleshooting infrastructure and connection issues
Assistance with basic navigation in Performance Cloud and Azure portal
Advanced Infrastructure Support
Advanced assistance for disks, RAM, VMs, networking, RDS
Custom schedule for infrastructure changes
Security Updates
Windows and Linux OS updated
Standard monthly schedule
Anti-Virus/Malware
Anti-virus, malware protection and alerts
Monitoring
Health tracking from predefined monitors
Configuration Assistance
Experienced team that will assist with configuration changes
Operating System Support
Configuration and troubleshooting
Self-Managed Backups
Backup configuration, monitoring and troubleshooting
Software Support
Best practice setup and management of approved software
Escalation Support (Azure)
Incident escalation and ownership of issues relating to Azure, including Microsoft Premier Support
*Estimated price for a VM running 744h/mo: USD$100.98 per VM/mo.
Minimum cost is $125/mo. per organization.
Ready to Work with Our Team of Experts?
Here’s what one of our resellers had to say:
While I was researching new cloud partners, I called SherWeb at 6 or 7 at night. I ended getting in touch directly with an engineer who answered some real technical questions for me. That was pretty impressive.
