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Can you Afford to offerTechnical support?

“You need a minimum of 7 agents to staff a 24/7 support shift.
At $4200/week, you’re looking at a monthly investment of $17,000.”

As an MSP, offering Office 365 cloud services requires you to provide the same level of support as Microsoft or better.
While your sales are growing, you need to adjust your customer service to assist more clients.

Rely on SHERWEB’SWhite-Label Support Service

White-Label Support Services - Single point of contact

Single point of contact

Branded unique phone number
and email address

White-Label Support Services - VIP Assistance

VIP Assistance

24/7/365
Experienced technicians

White-Label Support Services - Reporting on tickets

Easy Follow-Up

Reporting
on support tickets

Ask our experts HAVE SPECIFIC NEEDS? PUT US TO THE TEST.

Thank you for your interest!We’ll contact you soon.

Your Brand, Your Name, Our AgentsOur white-label support will cover your back

300
+

support agents

40

seconds average response time

75
+

Net Promoter Score

10,000

support tickets resolved monthly

40,000

satisfied businesses

20

industry awards in the last 5 years

How Much Does It Cost?

With traditional customer service outsourcing models that charge you per call, per hour or per minute, you would have to spend up to $28/hour. SherWeb’s simplified model is definitely less expensive.

$5

user/month

One-time onboarding fees
and partner discounts apply

FOR more details, contact us

What Does Full Support Mean?We’re equipped to answer your customer
requests on Office 365

Office 365 - Word

Word

Office 365 - Excel

Excel

Office 365 - PowerPoint

PowerPoint

Office 365 - Email

Email

Office 365 - OneNote

OneNote

Office 365 - Publisher

Publisher

Office 365 - Access

Access

Office 365 - Exchange

Exchange

Office 365 - SharePoint

SharePoint

Office 365 - Planner

Planner

Office 365 - Yammer

Yammer

Office 365 - OneDrive

OneDrive

Office 365 - PowerBI

PowerBI

Office 365 - Delve

Delve

Office 365 - Project

Project

Office 365 - Skype for Business

Skype for Business

Office 365 - Dynamics 365

Dynamics 365

Office 365 - Sway

Sway

Office 365 - MyAnalytics

MyAnalytics

Office 365 - Video

Video

Learn how to deliver
Office 365 Customer Service on Your Own10 Steps to Build a Killer Office 365 Support Service

DOWNLOAD FREE EBOOK

Catherine Castonguay Sales Supervisor

Need more information?

Chat Sales Now

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