Everything you need for reliable, secure unified communications, plus valuable managed services to help you succeed.
Get startedTo get started with Managed Teams Voice, all you need is Microsoft Teams and
Phone Standard (included with Microsoft 365 E5 licenses).
Features
Calls via softphone
Call transfers
Extensions
Call forwarding
Outgoing simultaneous calls
Maximum of 8 calls per user
Unlimited
Device compatibility
Teams certified devices only
Teams certified devices + SIP devices
Call parking
North American minutes (outbound)
5,000 minutes/user
Unlimited
Email2Fax, Fax2Email enabled
Call recording
User initiated
Automatic
SMS to email
Available for additional cost
Management console
Teams and Sherweb environment managed by Sherweb
Call screening
Disaster recovery
High availability
Reporting
Basic (call logs)
Onboarding and support
Number porting
3 business numbers + 1 per user
6 business numbers + 1 per user
Interactive voice response (IVR) configuration
IVRs included
2 IVRs + 1 holiday
6 total
Call routing best practices
Hunt group configuration
Deployment
Technical support team
Sherweb unified communications team + Customer Success team
New phone numbers included
1 per user + 2 numbers
(1 business, 1 toll-free)
1 per user + 6 numbers (2 business, 2 toll-free, 2 fax lines)
Ongoing support (Moves and changes)
Connect with our unified communications team. We’ll answer your questions and make sure
Managed Teams Voice is a good fit.
