Sherweb’s Microsoft updates for MSPs — August 2026
Short on time? Here’s a quick audio breakdown of the top six updates this month. To learn more, you can jump ahead to where the audio left off. Most of what Microsoft announced this month lands in 2027, which makes August a good month for planning rather than scrambling. There is one thing to handle now though: if you have customers on […]
The hidden costs of cyberattacks: Why every MSP needs cyber insurance
As a managed service provider (MSP), you understand that your clients trust you with their most sensitive data and IT infrastructure. But what happens when that trust is compromised by a cyberattack? The stakes are higher than ever, and the financial, operational and reputational costs of a cyberattack can cripple your business. The emotional toll […]
Why most MSP security stacks are stronger at Protect than Identify
Take five minutes and list every security tool you sell. Next to each one, write one of two labels: Stops problems. This includes firewalls, endpoint detection and response, email filtering, patch automation, MFA. Finds problems. Think asset discovery, vulnerability scanning, risk assessment, penetration testing. Most lists come back lopsided, and the weight sits on the […]
AI in the helpdesk for MSPs: What to automate and what to keep human
Every growing MSP hits the same wall. Ticket volume climbs faster than you can hire experienced techs to handle it. Escalations stack up, onboarding drags and the knowledge that keeps service running lives in a few senior engineers’ heads, leaving a little more every time someone moves on. That’s the reason AI in the helpdesk […]
Cloud migration trends Microsoft Dynamics partners need to know in 2026
TLDR: Microsoft is sunsetting Dynamics GP and other legacy on-premises products. For Dynamics partners, this isn’t just a product lifecycle story. It’s a defining moment to lead clients through cloud migration, build recurring revenue, and differentiate your practice. Here are six cloud migration trends that should be on every Dynamics partner’s radar right now. Migration, […]
