Sherweb’s Microsoft updates for MSPs — September 2026
Short on time? Here’s a quick audio breakdown of the top five updates this month. The most important Microsoft announcement for MSPs this month is the new Copilot in 30 trial program for SMBs, which is now live in the Sherweb portal. There are also several changes related to Microsoft shifting the balance between on-premises and cloud for Dynamics 365. […]
AI business transformation for Dynamics 365 partners: From implementer to outcome advisor
AI business transformation is changing what customers expect from Dynamics partners. Implementation expertise still matters, but it is no longer enough on its own.
What strong contracts do for your MSP’s day-to-day operations
Your tech is three days into onboarding a new client and sends a message asking whether the client’s mobile devices are covered. Nobody’s sure. Two days later there’s an answer, but by then two more questions have stacked up behind it. That’s a contract problem, but it doesn’t look like one. It looks like a […]
How Copilot in 30 helps SMB customers try Copilot before they buy
For many small and medium-sized businesses, the biggest barrier to adopting AI is not interest, it is uncertainty. Customers want to know what Copilot can do in their own environment, with their own work, before making a broader commitment. Copilot in 30 gives them that opportunity through a focused, no-cost trial. Customers do not have […]
Shadow AI: What MSPs need to do when clients adopt AI tools without IT approval
Key takeaways Senior decision-makers use unapproved AI tools at more than twice the rate of the staff they manage, 65% against 31%, per TrustedTech and Censuswide research from March 2026. Shadow AI governance is the set of policies, technical controls and review processes an organization uses to find, assess and manage AI tools adopted without […]
