What is CRM software and how does it help businesses?
More and more, businesses rely on a range of tools to help them get more meaningfully acquainted with their customers, gain valuable insights about them, and ultimately drive their business transactions into a successful future. Customer relationship management software (CRM) is one such tool. What is CRM? CRM is a centralized, data-driven software solution […]
3 reasons why Microsoft Azure and Dynamics 365 are a great fit
Microsoft Dynamics 365 and Azure enable businesses to leverage agile, flexible business solutions that bring their operations into the digital age. Both built in the Microsoft Cloud, it goes without saying that these two products work seamlessly together. If you’re embedded in one Microsoft solution and want to expand your business capabilities exponentially, it makes […]
Microsoft Dynamics 365 Customer Service overview
How you handle customer service can drive your business to success or bankruptcy. World-class companies like Apple, Amazon, and Spotify all have fantastic support services that keep customers happy so they don't change to the competitor. Dynamics 365 offers a customer service app that has everything you need to drive your business further. Let’s go over its main capabilities and features.
Managing your business finances: How Google and Microsoft can help
Recent years have been filled with economic difficulties and uncertainties. It’s more important than ever for both individuals and businesses to focus on effectively managing their finances. Financial literacy, however, is frequently lacking at every level. And individual literacy rates are worse in younger demographic groups. Even in the business world, where you would expect […]
Capitalize on the rise of Customer Data Platforms (CDPs)
As people and businesses migrate to digital platforms in greater numbers across multiple segments, legacy brands face unprecedented competition from digitally-native industry players—all vying for the attention of new customers. However, while online marketing and sales channels enable various advanced scenarios that facilitate your success and growth, they also contribute to the mounting problem of […]
