Microsoft is one of the biggest technology companies in the world. It has played a major role in changing the way we live and work by introducing products like Windows, Office, Azure, and more. Dynamics 365 is their business solutions giant that unifies multiple applications that can help transform your business. They took all separate existing solutions (Dynamics CRM, Dynamics NAV, Dynamics AX, etc.), divided them into different apps, rebranded and merged them under one umbrella.
Organizations often wonder what the difference is between a customer relationship management system (CRM) and an enterprise resource planning (ERP) system. The two systems are similar in many ways but have different core functionalities. Both are valuable business solutions that improve both revenue and productivity. So, are you ready to learn more about the differences? Let’s compare and contrast.
Ever since Microsoft announced the release of Dynamics 365 in 2016, one ‘module’ was obviously missing. In Microsoft Dynamics CRM (which is what ‘Customer Engagement’ was pre-Dynamics 365), there was a module exclusively for Marketing that contained marketing lists, campaigns, etc. These entities were merged into the Sales app, and it made perfect sense. But companies were still missing a dedicated Marketing app mature enough to handle the heavy marketing workload.
Microsoft has evolved dramatically since its foundation in 1975. It grew from a small software company to a become a world known technology giant. Today, it is safe to say that Microsoft is one of the world’s largest and most impactful companies in the world. Expansion is not easy. Many companies fail when trying to make it big today. Especially for technology companies, today’s top products could easily be forgotten in a year or two if they don’t manage to follow-up with the competition. (We’re looking at you Nokia and Blackberry.) For a company to survive, they need to forget about the now and focus on the next
The General Data Protection Regulation (GDPR) was designed by the European Parliament and Council to replace the Data Directive 95/46/ec in May of 2018. As a result, the GDPR will be the main regulation guiding how organizations handle and protect the personal data of EU citizens. Based on the GDPR, any company who handles the personal data of an EU citizen will be affected and must comply. While there are many companies already in compliance with the Data Protection Directive, they must now ensure they will be compliant with GDPR before May 25, 2018.