Microsoft 365 E7: When it makes sense for MSPs and their SMB customers and when it doesn’t
Microsoft is no longer treating AI as a standalone add-on. With Microsoft 365 E7, they’re making a much bigger bet: that AI, security and identity should be bought, governed and scaled as one platform. That may sound like the natural next step, but for most SMBs, it’s not. The real issue is not what E7 includes. It’s whether SMB customers are actually ready […]
Secure AI for SMBs: How MSPs can support with Microsoft Copilot Business, Purview and Defender Suites for Business Premium
AI tools are now a part of everyday work. From drafting emails to summarizing documents, the productivity gains are clear. What’s easier to overlook are the security risks tied to AI use. Without the right safeguards in place, company data can be exposed as AI tools are adopted. Most SMBs don’t have a dedicated security team to manage this on their own, so they’re particularly at risk. This is where MSPs can play a key role in guiding their SMB customers through secure AI adoption and use. To help MSPs […]
You’ve migrated to Microsoft 365. Now what?
For most MSPs, moving a client to Microsoft 365 is treated as a milestone. Email migrated. Users onboarded. Data in the cloud. But in reality, this moment marks the point where responsibility shifts from project delivery to longterm risk management. And that’s where many MSPs quietly struggle. Because Microsoft 365 is no longer just a […]
Build a profitable Copilot for Microsoft 365 offer: A guide to preparing your organization for success
By now, many SMBs already have Copilot licenses. The question isn’t whether they’ll use AI — it’s how you can help them use it profitably. The end-user benefits of AI are clear: boosted productivity, amplified creativity and time saved. But, for managed service providers (MSPs), there are different considerations. Most importantly, how can you make […]
How to use Copilot for Microsoft 365: Practical examples of Copilot Agents
Struggling to show your clients the real value of Copilot for Microsoft 365? The good news is small to medium business (SMB) employees want to use AI tools. According to Microsoft’s Work Trend Index Annual Report, 75% of people are already using them at work. This rapid rise in the popularity of generative AI tools […]
