Microsoft Extended Service Terms (EST): What you need to know before enforcement
Starting May 4, 2026, Microsoft is changing how Cloud Solution Provider (CSP) subscriptions behave when they reach the end of their term. The familiar grace period after expiration is being removed and replaced with Extended Service Terms (EST): a paid, month-to-month extension that applies when subscriptions are neither renewed nor cancelled. For CSP partners, this change directly impacts renewal planning, billing outcomes and customer conversations. Understanding how EST works (and […]
Microsoft Ignite 2025: Important announcements for MSP partners
Microsoft Ignite 2025 delivered some of the most transformative announcements we’ve seen in years—especially for SMBs and the technology advisors who serve them.
Navigating Microsoft changes: How MSPs can grow with the right partner
In this updated guide to navigating Microsoft changes, Alexandre Laflamme, Partner Programs and Sales Incentives Manager at Sherweb, explains what MSPs need to know about the evolving Microsoft Partner Program for MSPs. Learn how upcoming CSP updates and new program requirements could impact your business and how working with the right partner can simplify Microsoft, […]
What direct CSPs need to know before choosing an indirect provider
Adapting your cloud business to the CSP program can seem daunting. You might be wondering about what kind of offer to build or how to plan a customer migration. We'll tell you about the common mistakes resellers make and we'll give you the right solutions.
Margin vs Growth: The Real ROI of choosing the right CSP Distributor (formerly Indirect Provider)
In the first part of our CSP transition series, Alexandre Laflamme, Partner Programs and Sales Incentives Manager, explores the real ROI of choosing a CSP Distributor (formerly Indirect Provider). Discover why more Direct Bill Partners are shifting their focus from margin alone to growth that scales with Microsoft’s new requirements. In the early days of […]
