How you handle customer service can drive your business to success or bankruptcy. World-class companies like Apple, Amazon, and Spotify all have fantastic support services that keep customers happy so they don't change to the competitor. Dynamics 365 offers a customer service app that has everything you need to drive your business further. Let’s go over its main capabilities and features.
As people and businesses migrate to digital platforms in greater numbers across multiple segments, legacy brands face unprecedented competition from digitally-native industry players—all vying for the attention of new customers. However, while online marketing and sales channels enable various advanced scenarios that facilitate your success and growth, they also contribute to the mounting problem of […]
Cloud services are critical to digital transformation. Today, many organizations already leverage the power of modern cloud platforms, like automation or intelligent data processing, with stellar success. Find out what Sherweb can help your cloud business achieve However, when dealing with standalone management systems in businesses, it’s easy to get muddled by disconnected […]
As your company expands globally, a reliable enterprise resource planning (ERP) system allows managed service providers (MSPs) to standardize business procedures and maintain visibility enabling stakeholders to collaborate and work from anywhere. The trouble is that many businesses still leverage a whole lineup of software apps to manage different functions, lines, and departments. Using these […]
Are your customers still using on-premises GP or NAV solutions? If the answer is yes, here’s another question: Have you been talking to them about migrating to Dynamics 365 Business Central in the cloud? If so, there’s a way to support them with their Cloud ERP deployment while simultaneously increasing the value of your managed services. […]