Copilot is entering a new phase: What Home, Code and Autopilot mean for MSPs
Copilot is entering a new phase. What began as a productivity assistant is becoming a broader platform for getting work done, building solutions and automating business processes. With Home, Code and Autopilot brought together in one experience, Microsoft is moving AI from isolated tasks into the daily flow of business. For MSPs, this is more […]
Usage-based billing for Microsoft 365 Copilot Business: What MSPs need to know
Microsoft’s latest update to Microsoft 365 Copilot Business marks an important shift in how AI services will be purchased, activated and managed. Starting December 1, 2026, usage-based billing will be enabled at the tenant level when customers purchase new Microsoft 365 Copilot Business licenses. At first glance, this may look like a billing configuration change. […]
How Copilot in 30 helps SMB customers try Copilot before they buy
For many small and medium-sized businesses, the biggest barrier to adopting AI is not interest, it is uncertainty. Customers want to know what Copilot can do in their own environment, with their own work, before making a broader commitment. Copilot in 30 gives them that opportunity through a focused, no-cost trial. Customers do not have […]
Everyone wants AI agents. Few are ready to govern them.
The conversation around AI is about to shift again. Copilot introduced the idea of AI assistance inside everyday work. The next phase is agentic AI, where software doesn’t just assist people, but also takes action, coordinates tasks and interacts with systems on their behalf. That’s the context for Agent 365. Microsoft describes it as a single place to observe, govern and secure agents across the organization, with visibility into agents built […]
Secure AI for SMBs: How MSPs can support with Microsoft Copilot Business, Purview and Defender Suites for Business Premium
AI tools are now a part of everyday work. From drafting emails to summarizing documents, the productivity gains are clear. What’s easier to overlook are the security risks tied to AI use. Without the right safeguards in place, company data can be exposed as AI tools are adopted. Most SMBs don’t have a dedicated security team to manage this on their own, so they’re particularly at risk. This is where MSPs can play a key role in guiding their SMB customers through secure AI adoption and use. To help MSPs […]
