It’s 4 PM on a Friday, and a critical security alert just hit your dashboard. Your gut says it’s probably nothing, but your brain says “what if it’s not?” 

Who do you call? 

If your answer is “no one,” you’re not alone. Most MSPs make critical security decisions in isolation. You’re expected to be the expert. Your team looks to you for answers. Your clients trust you with their survival. But when you’re staring at a vague alert with incomplete vendor documentation, who validates your thinking? 

Top IT security leaders, including Microsoft’s Chief Security Advisor, Saira Mohammed, say peer communities directly improve their ability to respond to emerging threats. Yet most MSPs are still operating solo and making decisions without the safety net of peer validation. 

Security is a team sport. But too many of us are playing alone. 

The four challenges facing MSP security teams 

The security stakes are higher than ever right now, with mounting threats, overwhelming alerts and critical skills shortages making every day a challenge. 

1. The threat landscape is exploding 

Phishing attacks have surged by 1,265% since the adoption of generative AI. Attack sophistication is accelerating faster than our ability to defend against it. And the psychological toll is real: 78% of MSPs worry that a single cyberattack could put them out of business. 

2. You’re drowning in noise 

The average SOC team processes 2,992 security alerts every single day. And here’s the kicker: 73% of organizations list false positives as their top detection challenge  

Rather than lack of data, the problem is lack of context. You need someone who can help you separate signal from noise. Someone who’s seen that alert before and knows whether it’s worth dropping everything on a Friday afternoon. 

3. The skills crisis is getting worse 

Right now, 4.8 million cybersecurity roles remain unfilled worldwide, and it’s not getting any better: 95% of security teams report having at least one critical skills gap while 66% of cybersecurity professionals report increased job stress. 

Clients expect you to be an expert in everything: endpoint protection, identity management, compliance frameworks, incident response, security architecture and threat intelligence. Meanwhile, hiring is either impossible or prohibitively expensive. 

The result is burnout, turnover and even bigger skills gaps. 

4. The isolation tax 

Here’s what solo MSPs are dealing with without realizing it: 

  • Slower response times because you’re researching threats alone 
  • Second-guessing decisions because you have no one to validate your thinking 
  • Missed opportunities because you don’t know what’s possible 
  • Time wasted on problems peers have already solved 

The irony is that bad actors collaborate constantly. They have their own communities on the dark web where they share exploit code, swap tactics and pool resources. Meanwhile, the “good guys” stay siloed because “that MSP is my competitor” or “I don’t want to look like I don’t know what I’m doing.”  

If we keep operating this way, we lose. 

Why collaboration isn’t optional anymore 

Here’s what the data tells us about MSPs who collaborate with peers: 

  • 2.2x faster revenue growth compared to MSPs who go it alone 
  • 2.5x higher profit margins compared to MSPs who don’t share knowledge 

Why does collaboration work so well? 

  • Faster threat response means fewer incidents, leading to happier clients.  
  • Shared playbooks boost operational efficiency, which improves margins.  
  • Peer validation allows for confident decisions, resulting in better outcomes.  
  • Community support leads to reduced burnout, which helps you retain talent. 

The shift is clear: Security used to be a competitive advantage to hoard. Now it’s a shared challenge that requires collaboration. When one MSP gets stronger, the entire channel benefits. 

How the CyberMSP Community changes the game 

This is why we built the CyberMSP Community: a free, vendor-neutral space where MSPs can collaborate without the sales pitch. 

This isn’t a Sherweb sales funnel or a place for vendors to drop one-pagers. It’s a strictly moderated, MSP-only space. And it’s hosted on Microsoft Teams, where you already work.  

The community is open to all MSPs, regardless of who you partner with or what stack you’re running. Here’s what you can expect inside:

1. Real-time threat intelligence 

This isn’t a generic news feed. You’ll find curated information on ransomware, phishing and zero-day exploits that are actually relevant to MSPs and contextualized for your clients. 

2. Peer validation when it matters 

When that alert hits on Friday afternoon, you can ask “Is this real?” and get answers from MSPs who’ve seen it. Share war stories without judgment. Troubleshoot collaboratively during active incidents. Get the validation you need to act with confidence.

3. Skills gap solutions without hiring 

Get access to resources that other MSPs have built and tested. Learn from peers who’ve solved the problems you’re facing. Attend expert-led workshops and learning sessions.

4. Community that reduces isolation 

Connect with MSPs who understand the stakes. This is a safe space to admit when you don’t know something with peer support that helps you retain talent and reduce burnout.  

Since launching in mid-January, over 250 MSPs have joined the CyberMSP Community. And the quality of conversations has been exactly what we hoped for: members are diving straight into tactical problem-solving.  

We’re also rolling out a calendar of expert-led programming: monthly threat intelligence briefings, framework workshops and sessions with industry veterans who can help you navigate the complex realities of running a modern security practice. 

Is this for you? 

The CyberMSP Community is for MSPs who: 

  • Want to position themselves as trusted security advisors, not just break-fix shops 
  • Need help navigating increasingly complex compliance requirements 
  • Are looking to grow security revenue without massive hiring 
  • Believe in peer collaboration over vendor dependence 
  • Are tired of the noise and want signal 
  • Don’t want to make critical decisions in isolation anymore 

If that sounds like you, you belong here. 

Join the team 

The bad guys are collaborating on the dark web right now. If we, the “good guys,” stay siloed in our vendor camps and competitive mindsets, we lose. Security is a team sport. It’s time to stop playing solo. 

The MSPs already in the CyberMSP Community are cutting through false positives, closing skills gaps and validating their decisions with peers who understand the stakes. They’re growing faster, operating more efficiently and sleeping better at night. 

It’s free. It’s vendor-neutral. And it’s waiting for you. 

Join the CyberMSP Community today and team up with the 250+ MSPs already fighting back against the threat landscape. 

Written by The Sherweb Team Collaborators @ Sherweb