The easiest way for MSPs to migrate clients to the cloud

Cloud computing as a data management option has been around for years now and it offers would-be clients a number of palpable benefits. Despite this, it’s very likely that some of your clients are still concerned about migrating their infrastructure and workloads to the cloud. Typically, these concerns range from data security, to data backup, […]

Microsoft Project is a comprehensive, well-designed tool suite that’s part of the Microsoft 365 family. It’s ideal for small and large businesses alike thanks to its many features, ease of use and integration capabilities with other Microsoft 365 tools, like Teams and Planner. If you’re new to Microsoft Project, you might not know what tools […]

Perfect security is unachievable—it’s sad, but true. Therefore, the goal should be to make necessary improvements to guarantee the utmost level of protection possible. Office Protect was designed to help managed service providers (MSPs) and their clients reach that goal. The logic behind Office Protect (and Office Protect Alliance) is to offer a complete service, […]

Over time, countless examples of natural disasters, technical malfunctions and malicious activity have helped to open the eyes of organizations failing to take necessary precautions and implement a comprehensive disaster recovery plan. Without such a plan, a business’s ability to adapt to unexpected changes and sustain cash flow can be a significant challenge, potentially putting […]

Losing an employee can have a major effect on the morale of your team and lead to an overall reduction in performance and productivity. It can be costly, and lost talent is just the start. For instance, it takes roughly 24 days to fill a job opening, which can mean up to $4000 per hire or more, depending […]

In a world where data never stops growing exponentially—not even for a millisecond—it’s hardly surprising that many IT companies are struggling with data backup. More and more, the process is becoming challenging, expensive and a real drain on time better spent. Backup as a service (BaaS), AKA online backup services or cloud backup, is a […]

Cyberthreats are constantly evolving, and businesses of all sizes must participate in an ongoing arms race against hackers and cybercriminals. But business leaders should also endeavor to understand the most important cyberthreats. Doing so allows you to anticipate potential vulnerabilities and nip cyberattacks in the bud before they affect your operations. Let’s look at seven […]

Backing up critical business data should be a regular habit for everyone. Crucial to data protection, disaster recovery and cybersecurity plans in general, proper backups are often the first line of defense against accidental deletions and faulty retention policies, and the last line of defense versus cyberattacks such as ransomware. Most businesses and/or IT teams […]

Small to midsize businesses (SMBs) are always looking for ways to work more efficiently. It’s important when resources are limited and you’re working within a certain budget. This is especially true when it comes to accounting. Managed service providers (MSPs) and SMBs are all too familiar with the challenges of managing finances. Keeping your books […]

Cybersecurity solutions are quickly becoming a staple in any managed service offering. In an increasingly competitive market, however, it can be difficult to make informed decisions about which solutions best fit client needs. This is especially true for “detection and response” solutions; endpoint detection and response (EDR), extended detection and response (XDR), managed detection and […]

Helpdesk software is definitely growing in popularity. Increases in the number of businesses with hybrid work models, BYOD policies and automated services have all contributed to market growth, resulting in an estimated 8.1% CAGR for the next 10 years. Companies of all sizes are also always on the hunt for ways to improve customer experiences, […]

Managing cloud infrastructure requires the completion of many mind-numbing menial tasks, but there’s good news: advancements in automation are making service delivery quicker, easier and a lot more efficient. When it comes to cloud infrastructure, Microsoft Azure is a clear choice. Azure invests more than $1 billion annually on cybersecurity research and development, and has more certifications than […]

Infrastructure as a Service (IaaS) is a rapidly growing market. Many companies worldwide bank on IaaS cloud computing services because it enables them to circumvent capex (capital expenditure) spending on software and hardware. In addition, cloud computing allows enterprises to supply on-demand IT resources, providing greater agility and flexibility. Believe it or not, the cloud […]

Cloud computing is everywhere, and it’s not just for streaming shows or downloading apps. Cloud services are now integral to many businesses, from small startups to large corporations and every enterprise in between. But this transition hasn’t occurred for no reason. In fact, there are many specific business benefits of cloud services. If your organization […]

We’ve probably all heard of a BYOD policy at this point. A Samsung study found that 82% of employees think mobile devices increased their productivity and the speed of decision-making in the workplace, and 76% said they have a positive impact on customer service and satisfaction. What’s more, 58% of companies are using apps to […]

A new remote reality has emerged from the rapid digital transformation we’ve seen over the past two years—and it’s here to stay. Businesses of all shapes and sizes across the globe are fast adopting cloud computing technologies like Microsoft Azure to deal with the challenges of increasingly remote teams and clients. While research shows that […]

Every business has to transform to survive. But whether you are scaling up or downsizing, you can rely on modern tools to help facilitate that business transformation and maximize your success in the market. What tools should you prioritize? More and more, the ideal toolset for any business is Microsoft 365. This robust and diverse […]

Microsoft Dynamics 365 and Azure enable businesses to leverage agile, flexible business solutions that bring their operations into the digital age. Both built in the Microsoft Cloud, it goes without saying that these two products work seamlessly together. If you’re embedded in one Microsoft solution and want to expand your business capabilities exponentially, it makes […]

When it comes to successfully selling managed service offerings, it’s all about the extra value you can bring to the table. What sets your managed service provider (MSP) business apart? Why should your clients choose you over the competition? In a competitive landscape MSPs need to actively show their customers that their money is well […]

What is Veeam Backup? What is Veeam Replication? Which is the right solution for you? We’ve put together a simple guide that will empower you to make an educated decision on a backup and/or replication solution for your business. We will define the options, discuss their recovery efficiencies, present their costs, and outline their benefits.

Experienced, knowledgeable helpdesk agents are worth an arm and a leg, as the saying goes. Not only do they work day in and day out to provide invaluable service to your MSP, but they also help guide and mentor other agents. Their very presence raises the performance and morale of your entire helpdesk. It goes […]

The need for trusted identity and access management is a key consideration for businesses who rely on cloud infrastructure. Azure Active Directory (AAD) is Microsoft’s multi-tenant cloud-based response to that need. It provides a cost-effective, efficient and easy-to-manage solution for single sign-on (SSO) access to external resources such as Microsoft 365, the Azure portal and […]

You’ve heard about helpdesk outsourcing. You think it could help with the high request volume you’re facing right now. Maybe your service desk specialist just left and you’re having trouble finding new talent. You need to get above water, and outsourcing sounds like the perfect fit. You’ve probably seen some objections to outsourcing from other […]

Office 365 provides eDiscovery capabilities within the Security and Compliance Center. To utilize these components there are 5 core steps that you need to follow.

You’ve worked hard to build your business. You’ve put your personal stamp on every operational detail, from the building location right down to the brand of coffee served in your lunchroom. It’s only natural that you’d want to keep a close eye on the information stored in your databases and servers. Have you ever thought about moving to the cloud?

There isn’t a day that goes by that I don’t encounter a partner or CEO looking for any easy way to find solutions for their clients, or their own business. Isn’t this what everybody wants? An easy solution to their daily life struggles? Well, that’s at least the motivation behind an entrepreneur’s work, I know.

Employees all over the world realized rather quickly of the course of the past two years that they needed flexibility regarding where they work. After this came a questioning of when they work, followed by how, with ultimate question being, “Do I really want to do this job?” As though in response, about 4.2 million […]

How you handle customer service can drive your business to success or bankruptcy. World-class companies like Apple, Amazon, and Spotify all have fantastic support services that keep customers happy so they don't change to the competitor. Dynamics 365 offers a customer service app that has everything you need to drive your business further. Let’s go over its main capabilities and features.

Let's first discuss the term “aaS,” which is a Service. In simpler terms, it's known as the “Cloud.” This Cloud Computing Model enables on-demand access to a pool of computing resources such as storage, servers, applications, and services that can be managed with minimum effort. Azure offers three main cloud computing platform services

The cybersecurity solutions landscape is changing quickly—it’s hard staying on top of all the acronyms! However, cyberthreats and attacks are also rapidly evolving, and the technology we use has to match that tenacity if we want to adequately protect our businesses and our clients’ businesses from being exploited. Extended detection and response (XDR) is a […]

Using the cloud can be really easy. When you work with the best, you will find that you know what you are doing and that you are using it more consistently.

These days, there’s so much existing software that helps us do our jobs and live our lives that it’s overwhelming. Every day we learn about something new that can improve our workflow, time management and more. But how do we know what’s useful and what’s just trouble in disguise? How do we make sure shiny […]

Sherweb is a cloud marketplace leader that helps managed service providers (MSPs) grow with value-added services. We support partners with business strategies, cloud services, operations, go-to-market expertise and a host of other benefits to enable success. Launched in 2012, Sherweb’s MSP partner program has grown to include more than 7000 partners. Maintaining a high level […]

What if migrating your data to the cloud was as easy as looking up at the sky and visualizing all your stuff perched atop one of those ethereal looking fluffy white masses hovering over our heads? While it’s not quite that simple, migrating to the cloud is a surefire way to future-proof your business—which makes […]

What exactly constitutes a high-performing employee? Although answers will vary, high performers are typically identified as among the top 3-5% of a company—the people that excel within the organization, and virtually always outperform expectations. In a way, high-performing employees are in a league of their own, and as a result, they tend to be in […]

While many hosting providers might still offer services via the Microsoft Services Provider Licensing Agreement (SPLA), better margins can be made by shifting workloads to Microsoft Azure through the CSP program. It’s true that revenue and cost models for each cloud solution have differences. Hosting providers often don’t migrate their current customers for fear of […]

Businesses today face a wide range of challenges, and cybercrime is quickly moving its way to the front of the line. Newsworthy hacks and data breaches occur with ever-increasing frequency, placing customer data and the organization’s reputation at risk. There are many simple steps businesses can take to strengthen their defenses. Here are some cybersecurity […]

Recent years have been filled with economic difficulties and uncertainties. It’s more important than ever for both individuals and businesses to focus on effectively managing their finances. Financial literacy, however, is frequently lacking at every level. And individual literacy rates are worse in younger demographic groups. Even in the business world, where you would expect […]

Running a managed service provider (MSP) business is certainly not without its challenges. Being available to address issues as they crop up—in other words, day and night—is draining, even for large, established MSPs. Whether it’s a problem with a client, an employee, your system, or some other operational concern, one thing’s for sure: it doesn’t […]

Google Calendar is one of the industry’s most popular scheduling and organizational tools. It’s flexible, intuitive and benefits from the excellent design interface and security seen with all Google products. Even better, Google Calendar regularly comes out with new features and functions. A recent example of these is “Appointment Schedule,” a feature intended to help […]

The economic benefits of cloud-based platforms are manifold. However, it can be challenging for organizations to choose the right platform for their cloud migration. That’s where Microsoft’s managed services come to rescue businesses of all types and sizes. They offer a secure, flexible and scalable platform that’s revolutionizing the commercial world. Its integrated cloud-based services […]

As time goes on, cloud-driven technologies are becoming more and more commonplace in the IT and development industry. Through accessible public and private cloud servers, companies can offload certain tasks, such as cybersecurity or network management, and take advantage of regular updates, managed services and other major benefits. But the cloud industry is just starting […]

No matter what business you’re in, the term “cost-effective” has likely become an important descriptor for your operations and a standard part of your company’s vocabulary. And why shouldn’t it be? After all, you’re in business, in large part, to make a profit. How then, do you deal with the rising cost of hiring skilled […]

As businesses look for more ways to improve revenue and profits, they increasingly turn to managed service providers (MSPs) to handle essential IT functions. As a result, the MSP market is expected to reach a valuation of more than $300 billion within the next five years. Naturally, as the market grows, so does competition between […]

Wondering how successful MSPs made the switch? Here are some lessons from real-life experiences.

Mergers and acquisitions (M&A) have been a hot topic in the channel for a while now. Economic disruptions and uncertainties in 2020 might have stalled things a bit, but activity has risen over the past year and shows no signs of slowing down. A growing number of MSP mergers and acquisitions reflect the interests of […]

As more companies outsource their IT and data workloads, having a strong security posture is becoming increasing critical for managed service providers (MSPs). Malicious actors are constantly seeking new ways to find and exploit vulernabilities. MSPs in particular are being targetted by attackers more and more frequently, putting additional pressure on providers to both shore […]

Despite a constant parade of new technologies and services designed for the express purpose of making life easier for the business community—managed service providers (MSPs) in particular—the foundation of any company’s success is, and will always be, the quality of its people. People are the foundation of your MSP People are the most significant variable […]

Many office workers spent the better part of the past two years working remotely. But remote work negatively impacted employees’ sense of belonging. Indeed, according to the 2022 Work Trend Index, almost 60% of workers felt disconnected from their teams due to remote working arrangements. And disconnected employees have worse well-being and lower productivity than […]

Maintaining ‘business as usual’ throughout a global pandemic is no easy feat. And although nothing’s quite ‘usual’ these days, IT professionals have taken on a lot of extra stress in order to help keep the fabric of our universe as intact as possible. That being said, anyone who acknowledges the toll that modern life in […]

As managed service providers (MSPs) navigate Microsoft’s New Commerce Experience (NCE), we want to continue helping ease some of the anxiety around the transition. Here we answer the most popular questions surrounding New Commerce Experience to clarify changes and simplify the shift for Microsoft resellers. General MSP NCE questions Can we transition an existing client […]

Sherweb recently announced a new partnership with Trend Micro, the global leader in cloud and enterprise cybersecurity. We sat down with Lamon Gorman, Director, Service Provider Channel at Trend Micro to talk about how Trend Micro Worry-Free services will elevate the security posture of managed service providers (MSPs) and their clients. We also dsicussed how detection and […]

New Commerce Experience (NCE) is the next stage in Microsoft’s evolution of their Cloud Solution Provider (CSP) program and this phase of the transformation introduces seat-based offers for Microsoft 365, Dynamics 365, Power Platform and Windows 365 into this new billing platform. Much like when Azure shifted to NCE, the transiton has lead a lot […]

Preventing security gaps is a top priority for businesses of all sizes. For small and medium sized businesses (SMBs) it is difficult to sometimes meet all your IT security requirements at every juncture. This is where Trend Micro comes in to offer a variety of solutions for overstretched IT teams. Trend Micro is the latest […]

Microsoft price increases are here! Two things Microsoft partners and indirect resellers should know: Microsoft 365 prices are going up for six SKUs: Microsoft 365 Business Basic, Microsoft 365 Business Premium, Microsoft 365 E3, Office 365 E1, Office 365 E3, Office 365 E5 Due to the rollout of NCE, all monthly terms for Microsoft 365, […]

The pandemic has forced businesses to drastically rethink they work. In most cases, this has triggered digital transformation initiatives. In fact, even as the pandemic fades away, businesses are continuing with the implementation of these plans. A report from Gartner shows that 58% of IT leaders reported either an increase or a plan to increase emerging […]

Let’s jump in with two things: firstly, the need for security is not an option but a necessity, and secondly, no system can ever 100% guarantee protection from every threat. Instead, the goal should be to reduce risk, increase awareness of threat issues, and have an appropriate level of security. It’s important to understand these […]

Microsoft Teams security isn’t necessarily something on your mind every time you send a message. But internal communication is often taken for granted as safe and secure. File sharing through Microsoft Teams happens constantly and the sanctity of secure information comes into question. Any kind of security breach is a nightmare scenario. Therefore, it’s crucial […]

We can all agree that the pandemic has triggered profound changes in where and how work happens. Although the pandemic is not over yet, it’s still possible to venture a guess as to how it will affect the work landscape even after the virus (fingers crossed) eventually fades into the background of our shared history. While […]

Businesses have to consider all the uncertainty surrounding a return to in-person workspaces. Re-evaluations of the situation every few months means more adaptability is required. As companies perfect and improve their hybrid work model, concerns about communication gaps continue to arise. Microsoft wants to help by providing more options to make things easier on small […]

As businesses grow, many inevitably find themselves choosing between an in-house vs. an outsourced helpdesk. Unfortunately, there is no clear-cut best choice for everyone. No matter whether you’re a large managed service provider (MSP) or a small service corporation, there are too many local variables you need to consider.  But while we can’t tell you […]

Arriving at the actual cost of finding and hiring new talent involves truly understanding the process from start to finish. And while some businesses may go into the hiring process somewhat blind, knowing the true cost of hiring can help you identify where it makes sense to cut costs—as well as where it would be […]

Out of necessity, most businesses and managed service providers start out running their helpdesks internally. It makes sense at first when the scope and volume of their service requests are relatively small. But as those businesses grow, so too does their burden of support. It can often outpace the business’s overall growth and, therefore, the […]

Microsoft now has a cloud-based service for small businesses that combines Office 365, Data Security, and Windows 10. It’s a solution designed for growing businesses with less than 300 users that neither have the time nor the necessary resources to maintain multiple servers and seats. It also gives not only your staff but also your customers the flexibility to securely share, collaborate, and communicate seamlessly on any device, anywhere and anytime.

North American employers are dealing with a unique type of desperation that few would have seen coming just a couple of years ago. By late April 2021, job openings increased to an unrivaled 9.3 million in the U.S. alone. In June the number of employees choosing to quit their jobs rose by 164,000 to 942,000. Similarly, in Canada, the […]

It’s that time of year again! Part of the fun of the holiday season is undeniably gift-giving. While you may have already picked out the perfect token to show appreciation for your MSP’s clients, why not give them a little extra? Gifts like productivity, virtual learning and cybersecurity, for example, could all help your MSP’s […]

Microsoft 365 Business Premium is arguably the productivity suite that offers the most value-added benefits for small to medium size businesses (SMBs). Where at one time it might have been difficult for some SMBs to adopt a fully remote or hybrid workforce, Business Premium and its offerings provide a lifeline in this constantly transitional and […]

The holiday season is here! Whether you offer VoIP services or simply own a business with a phone, it’s especially important at this time of year to consider the readiness of your Cloud PBX. In our experience, managed service providers (MSPs) find it helpful to cover the following five things to make sure they don’t […]

The IT Infrastructure Library (ITIL) is a set of adaptable best practices for delivering information technology as a service. The ITIL framework breaks down the process of IT service management into several phases, including service selection, planning, delivery, and maintenance. It also includes detailed guidance for each phase. Your goal in adopting ITIL practices is to make IT […]

Your clients’ problems don’t sleep, so neither can your support services. These days clients are looking for round-the-clock support. When you run an MSP business, you can’t just shut things down at 5 pm anymore. If one of your clients has a network failure it doesn’t matter what time it is, the problem needs to […]

Today’s business landscape is governed by all things online. From the efficiency of cloud computing to the communications of remote teams, we rely heavily on the internet for our business models. Unfortunately, this reliance has also exposed us to ever-growing security risks. Cybercrime and hacking incidents can rampage entire organizations, affecting the livelihood of thousands […]

Microsoft 365 Business standard and Business Premium are different service tiers with a variety of functionality depending on the many factors that characterize your business. As the IT landscape changes, your business is forced to adjust. Working toward digital transformation or any big company system switch requires a lot of decision-making. But no business partner […]

As people and businesses migrate to digital platforms in greater numbers across multiple segments, legacy brands face unprecedented competition from digitally-native industry players—all vying for the attention of new customers. However, while online marketing and sales channels enable various advanced scenarios that facilitate your success and growth, they also contribute to the mounting problem of […]

As the world turns the corner on the COVID-19 pandemic, many businesses are figuring out how they should position themselves in a hybrid world. For many of these businesses, taking on the digital transformation they deferred pre-pandemic could be the competitive advantage they need to get out in front of the competition. Beginning that transformation […]

The ongoing global pandemic has created a difficult situation for managed service providers (MSPs) worldwide. Tech companies have had to adapt to a drastically different professional landscape, one which requires all hands on deck to ensure that remote working arrangements operate smoothly for their clients. Most businesses are looking to improve customer experience by finessing […]

Cloud services are critical to digital transformation. Today, many organizations already leverage the power of modern cloud platforms, like automation or intelligent data processing, with stellar success.   Find out what Sherweb can help your cloud business achieve   However, when dealing with standalone management systems in businesses, it’s easy to get muddled by disconnected […]

More and more, a digital transformation is becoming necessary for companies of all sizes to stay relevant. That used to only be true for small startups looking to keep nimble. Then it became true for large enterprises that didn’t want to buckle under their own organizational weight. Now it is true for SMBs too. However, […]

Unapproved apps, devices, and cloud services have long been the bane of IT professionals. Remote and hybrid work arrangements that have grown in popularity during the COVID-19 pandemic have only made these “shadow IT” services more of a problem. But, just as hybrid work environments aren’t going away any time soon, neither are the threats […]

Microsoft 365 Business Premium is for business partners who want to eliminate the lose of productivity due to technological issues and so much more. Here’s how Business Premium can help your business digitally transform! Losing minutes in the workday due to inefficient software might not seem like that big of a deal. But overtime it […]

We’ve put together the ultimate guide to reselling G Suite to maximize the profitability of your business by reselling through SherWeb.

Change has been one of the few reliable constants during the pandemic. The global workforce is an example of how industries of all kinds are being forced to evolve. We’re on the brink of an overhaul as serious as 2020’s sudden shift to remote work. There is a mounting move towards hybrid work, a flexible model where some people are returning to onsite workplaces, others are sticking with remote work, and some are doing a mix of both. Above all, many are prioritizing health and happiness over being thankful […]

As your company expands globally, a reliable enterprise resource planning (ERP) system allows managed service providers (MSPs) to standardize business procedures and maintain visibility enabling stakeholders to collaborate and work from anywhere. The trouble is that many businesses still leverage a whole lineup of software apps to manage different functions, lines, and departments. Using these […]

The Microsoft Cloud Solution Provider (CSP) program is on a journey to provide unique service offerings for managed service providers (MSPs). Regardless of how customers buy Microsoft products and solutions, this new program will continue enabling them to digitally transform.   Microsoft New Commerce Experience explained Microsoft New Commerce Experience (NCE) for the Microsoft CSP program is based […]

Microsoft 365 Business Premium provides a cost-effective alternative to secure on-premises solutions. Because Business Premium is a cloud-based solution, your customers can purchase the service level that makes the most sense. And you can easily scale them up or down anytime they want. Every managed service provider (MSP) has customers who are only looking for […]

Nimble is one of the most dependable sales and marketing CRMs (Customer Relationship Management). With Nimble, businesses gain an all-inclusive service. Effective communication is key to maintaining collaborative relationships with customers. This is why most companies use CRM platforms to provide customers with a personalized experience that builds brand equity, improves customer satisfaction, and increases […]

There have been some recent changes to Microsoft incentives for indirect CSP ressellers that all CSP program participants should pay attention to. These changes include the addition of a revenue threshold for Microsoft’s incentive program, and a new accelerator for non-profit organizations.   Changes to Microsoft incentives: Addition of revenue threshold Microsoft added a revenue […]

None of us need another reminder that the COVID-19 pandemic has impacted the way technology and managed service providers (MSPs) do business. It’s fair to say that the tech industry is always changing—the pandemic simply shoved certain trends and activities into the spotlight (looking at you, remote work!). In doing so, however, it’s also fair […]

In the past few years, businesses around the world have seen a drastic disruption in their operations. As a result, companies have embraced digital technologies to deal with these developments and ensure better agility and resilience in their operations.   Find out what you can achieve with Sherweb   Efforts to digitally transform at scale […]

Google Workspace is an almost exact example of how business evolution is inevitable. While it is overly simplistic to refer to its predecessor G Suite as a sort of humble beginnings, Google Workspace wants to help accelerate digital transformation. Many companies over the past year have considered initiatives to transition toward a more digitally integrated […]

Business leaders are constantly on the lookout for anything that can give their company an edge over the competition. Many of them need to consider how effectively their company leverages its technology because often, these companies’ IT utilization is not actually as good as they think.  They may be stuck thinking they have to apply a […]

Migrating infrastructure to the cloud, increased automation and digital transformation in general were trending for some time even before the COVID-19 pandemic. The lockdowns that ensued have only accelerated these trends as more and more companies have had to embrace not only remote work but also address how to make data, people and processes efficient, […]

There’s really no question that the Internet of Things (IoT) will offer a variety of opportunities for all sorts of industries and professions, and independent software vendors (ISVs) stand to gain new business. Those who can develop custom solutions for individual customers will gain both traction and gain more growth opportunities.   3 layers of […]

First, don’t worry! It’s a common question and very confusing one! These days many firms are offering all types of cloud-based services, from Cloud Sync to Online Backup, but what do these buzzwords mean? This article will eliminate the complicated jargon and present the raw facts so you can see how the cloud can work for your business.

Are your customers still using on-premises GP or NAV solutions? If the answer is yes, here’s another question: Have you been talking to them about migrating to Dynamics 365 Business Central in the cloud? If so, there’s a way to support them with their Cloud ERP deployment while simultaneously increasing the value of your managed services. […]

It might sound like a buzzkill, but a lack of document management capabilities can hurt your bottom line. Your records management can only be considered successful if you can demonstrate effective use of resources, a quality product offering, a focus on customer requirements and expectations, and, of course, company culture. As with everything else, your […]

If you’re a managed service provider (MSP) looking to offer Microsoft cloud services, you’ll need some way to get your foot in the door with your clients. They’ll want to know you can provide reliable service and support, which can be hard to prove without any performance history to point to.   Read our Partner […]

Businesses are inundated with information that needs to be stored, organized and secured in a way that makes it easily retrievable. Without this, administration and service delivery can quickly become a nightmare. However, all that is easier said than done, especially if you don’t have the right tools and resources to keep track of records […]

Tech workers care as much about benefits like vacation time as they do about wages. Quality of life is the deciding factor for many in-demand skilled workers. Because of this, managed service providers (MSPs) looking to attract and motivate the best talent need to offer a competitive benefits package.   To make that happen, MSP’s also need effective strategies for managing vacation without compromising their operations.  It might not be […]

It doesn’t matter what array of services or solutions you use; email is without a doubt one of the most important communication tools businesses use on a regular basis. Spreadsheets, reports, collaboration and project management solutions are all affected if your email goes down. The future of all work—especially remote and hybrid work—is only making […]

Virtualization and remote PCs are nothing new, and yet the IT channel has been buzzing with anticipation following Microsoft’s announcement about the launch of Windows 365. Could this be the next cloud revolution? Say hello to the new and improved desktop-as-a-service (DaaS)!   Find out how Sherweb can help your business grow   Optimized for […]