Break/fix to MSP: Dos and don’ts

Wondering how successful MSPs made the switch? Here are some lessons from real-life experiences.

Mergers and acquisitions (M&A) have been a hot topic in the channel for a while now. Economic disruptions and uncertainties in 2020 might have stalled things a bit, but activity has risen over the past year and shows no signs of slowing down. A growing number of MSP mergers and acquisitions reflect the interests of […]

As more companies outsource their IT and data workloads, having a strong security posture is becoming increasing critical for managed service providers (MSPs). Malicious actors are constantly seeking new ways to find and exploit vulernabilities. MSPs in particular are being targetted by attackers more and more frequently, putting additional pressure on providers to both shore […]

Despite a constant parade of new technologies and services designed for the express purpose of making life easier for the business community—managed service providers (MSPs) in particular—the foundation of any company’s success is, and will always be, the quality of its people. People are the foundation of your MSP People are the most significant variable […]

Many office workers spent the better part of the past two years working remotely. But remote work negatively impacted employees’ sense of belonging. Indeed, according to the 2022 Work Trend Index, almost 60% of workers felt disconnected from their teams due to remote working arrangements. And disconnected employees have worse well-being and lower productivity than […]

Maintaining ‘business as usual’ throughout a global pandemic is no easy feat. And although nothing’s quite ‘usual’ these days, IT professionals have taken on a lot of extra stress in order to help keep the fabric of our universe as intact as possible. That being said, anyone who acknowledges the toll that modern life in […]

As managed service providers (MSPs) navigate Microsoft’s New Commerce Experience (NCE), we want to continue helping ease some of the anxiety around the transition. Here we answer the most popular questions surrounding New Commerce Experience to clarify changes and simplify the shift for Microsoft resellers. General MSP NCE questions Can we transition an existing client […]

Sherweb recently announced a new partnership with Trend Micro, the global leader in cloud and enterprise cybersecurity. We sat down with Lamon Gorman, Director, Service Provider Channel at Trend Micro to talk about how Trend Micro Worry-Free services will elevate the security posture of managed service providers (MSPs) and their clients. We also dsicussed how detection and […]

New Commerce Experience (NCE) is the next stage in Microsoft’s evolution of their Cloud Solution Provider (CSP) program and this phase of the transformation introduces seat-based offers for Microsoft 365, Dynamics 365, Power Platform and Windows 365 into this new billing platform. Much like when Azure shifted to NCE, the transiton has lead a lot […]

Preventing security gaps is a top priority for businesses of all sizes. For small and medium sized businesses (SMBs) it is difficult to sometimes meet all your IT security requirements at every juncture. This is where Trend Micro comes in to offer a variety of solutions for overstretched IT teams. Trend Micro is the latest […]

Microsoft price increases are here! Two things Microsoft partners and indirect resellers should know: Microsoft 365 prices are going up for six SKUs: Microsoft 365 Business Basic, Microsoft 365 Business Premium, Microsoft 365 E3, Office 365 E1, Office 365 E3, Office 365 E5 Due to the rollout of NCE, all monthly terms for Microsoft 365, […]

The pandemic has forced businesses to drastically rethink how they work. In most cases, this has triggered digital transformation initiatives. In fact, even as the pandemic eases up a bit (fingers crossed), businesses are continuing with the implementation of these plans. A report from Gartner shows that 58% of IT leaders reported either an increase or a […]

Let’s jump in with two things: firstly, the need for security is not an option but a necessity, and secondly, no system can ever 100% guarantee protection from every threat.   Instead, the goal should be to reduce risk, increase awareness of threat issues, and have an appropriate level of security. It’s important to understand these […]

Microsoft Teams security isn’t necessarily something on your mind every time you send a message. But internal communication is often taken for granted as safe and secure. File sharing through Microsoft Teams happens constantly and the sanctity of secure information comes into question. Any kind of security breach is a nightmare scenario. Therefore, it’s crucial […]

We can all agree that the pandemic has triggered profound changes in where and how work happens. Although the pandemic is not over yet, it’s still possible to venture a guess as to how it will affect the work landscape even after the virus (fingers crossed) eventually fades into the background of our shared history. While […]

Businesses have to consider all the uncertainty surrounding a return to in-person workspaces. Re-evaluations of the situation every few months means more adaptability is required. As companies perfect and improve their hybrid work model, concerns about communication gaps continue to arise. Microsoft wants to help by providing more options to make things easier on small […]

As businesses grow, many inevitably find themselves choosing between an in-house vs. an outsourced helpdesk. Unfortunately, there is no clear-cut best choice for everyone. No matter whether you’re a large managed service provider (MSP) or a small service corporation, there are too many local variables you need to consider.  But while we can’t tell you […]

Arriving at the actual cost of finding and hiring new talent involves truly understanding the process from start to finish. And while some businesses may go into the hiring process somewhat blind, knowing the true cost of hiring can help you identify where it makes sense to cut costs—as well as where it would be […]

Out of necessity, most businesses and managed service providers start out running their helpdesks internally. It makes sense at first when the scope and volume of their service requests are relatively small.  But as those businesses grow, so too does their burden of support. It can often outpace the business’s overall growth and, therefore, the […]

Microsoft now has a cloud-based service for small businesses that combines Office 365, Data Security, and Windows 10. It’s a solution designed for growing businesses with less than 300 users that neither have the time nor the necessary resources to maintain multiple servers and seats. It also gives not only your staff but also your customers the flexibility to securely share, collaborate, and communicate seamlessly on any device, anywhere and anytime.

North American employers are dealing with a unique type of desperation that few would have seen coming just a couple of years ago. By late April 2021, job openings increased to an unrivaled 9.3 million in the U.S. alone. In June the number of employees choosing to quit their jobs rose by 164,000 to 942,000. Similarly, in Canada, the […]

It’s that time of year again! Part of the fun of the holiday season is undeniably gift-giving. While you may have already picked out the perfect token to show appreciation for your MSP’s clients, why not give them a little extra? Gifts like productivity, virtual learning and cybersecurity, for example, could all help your MSP’s […]

Microsoft 365 Business Premium is arguably the productivity suite that offers the most value-added benefits for small to medium size businesses (SMBs). Where at one time it might have been difficult for some SMBs to adopt a fully remote or hybrid workforce, Business Premium and its offerings provide a lifeline in this constantly transitional and […]

The holiday season is here! Whether you offer VoIP services or simply own a business with a phone, it’s especially important at this time of year to consider the readiness of your Cloud PBX. In our experience, managed service providers (MSPs) find it helpful to cover the following five things to make sure they don’t […]

The IT Infrastructure Library (ITIL) is a set of adaptable best practices for delivering information technology as a service. The ITIL framework breaks down the process of IT service management into several phases, including service selection, planning, delivery, and maintenance. It also includes detailed guidance for each phase. Your goal in adopting ITIL practices is to make IT […]

Your clients’ problems don’t sleep, so neither can your support services. These days clients are looking for round-the-clock support. When you run an MSP business, you can’t just shut things down at 5 pm anymore. If one of your clients has a network failure it doesn’t matter what time it is, the problem needs to […]

Today’s business landscape is governed by all things online. From the efficiency of cloud computing to the communications of remote teams, we rely heavily on the internet for our business models. Unfortunately, this reliance has also exposed us to ever-growing security risks. Cybercrime and hacking incidents can rampage entire organizations, affecting the livelihood of thousands […]

Microsoft 365 Business standard and Business Premium are different service tiers with a variety of functionality depending on the many factors that characterize your business. As the IT landscape changes, your business is forced to adjust. Working toward digital transformation or any big company system switch requires a lot of decision-making. But no business partner […]

As people and businesses migrate to digital platforms in greater numbers across multiple segments, legacy brands face unprecedented competition from digitally-native industry players—all vying for the attention of new customers. However, while online marketing and sales channels enable various advanced scenarios that facilitate your success and growth, they also contribute to the mounting problem of […]

As the world turns the corner on the COVID-19 pandemic, many businesses are figuring out how they should position themselves in a hybrid world. For many of these businesses, taking on the digital transformation they deferred pre-pandemic could be the competitive advantage they need to get out in front of the competition. Beginning that transformation […]

The ongoing global pandemic has created a difficult situation for managed service providers (MSPs) worldwide. Tech companies have had to adapt to a drastically different professional landscape, one which requires all hands on deck to ensure that remote working arrangements operate smoothly for their clients. Most businesses are looking to improve customer experience by finessing […]

Cloud services are critical to digital transformation. Today, many organizations already leverage the power of modern cloud platforms, like automation or intelligent data processing, with stellar success.   Find out what Sherweb can help your cloud business achieve   However, when dealing with standalone management systems in businesses, it’s easy to get muddled by disconnected […]

More and more, a digital transformation is becoming necessary for companies of all sizes to stay relevant. That used to only be true for small startups looking to keep nimble. Then it became true for large enterprises that didn’t want to buckle under their own organizational weight. Now it is true for SMBs too.  However, […]

Unapproved apps, devices, and cloud services have long been the bane of IT professionals. Remote and hybrid work arrangements that have grown in popularity during the COVID-19 pandemic have only made these “shadow IT” services more of a problem. But, just as hybrid work environments aren’t going away any time soon, neither are the threats […]

Microsoft 365 Business Premium is for business partners who want to eliminate the lose of productivity due to technological issues and so much more. Here’s how Business Premium can help your business digitally transform! Losing minutes in the workday due to inefficient software might not seem like that big of a deal. But overtime it […]

We’ve put together the ultimate guide to reselling G Suite to maximize the profitability of your business by reselling through SherWeb.

Change has been one of the few reliable constants during the pandemic. The global workforce is an example of how industries of all kinds are being forced to evolve. We’re on the brink of an overhaul as serious as 2020’s sudden shift to remote work.   There is a mounting move towards hybrid work, a flexible model where some people are returning to onsite workplaces, others are sticking with remote work, and some are doing a mix of both. Above all, many are prioritizing health and happiness over being thankful […]

As your company expands globally, a reliable enterprise resource planning (ERP) system allows managed service providers (MSPs) to standardize business procedures and maintain visibility enabling stakeholders to collaborate and work from anywhere. The trouble is that many businesses still leverage a whole lineup of software apps to manage different functions, lines, and departments. Using these […]

The Microsoft Cloud Solution Provider (CSP) program is on a journey to provide unique service offerings for managed service providers (MSPs). Regardless of how customers buy Microsoft products and solutions, this new program will continue enabling them to digitally transform. How Sherweb can help you achieve more for your business   Microsoft New Commerce Experience explained Microsoft New […]

Microsoft 365 Business Premium provides a cost-effective alternative to secure on-premises solutions. Because Business Premium is a cloud-based solution, your customers can purchase the service level that makes the most sense. And you can easily scale them up or down anytime they want. Every Managed Service Provider (MSP) has customers who are only looking for […]

Nimble is one of the most dependable sales and marketing CRMs (Customer Relationship Management). With Nimble, businesses gain an all-inclusive service. Effective communication is key to maintaining collaborative relationships with customers. This is why most companies use CRM platforms to provide customers with a personalized experience that builds brand equity, improves customer satisfaction, and increases […]

There have been some recent changes to Microsoft incentives for indirect CSP ressellers that all CSP program participants should pay attention to. These changes include the addition of a revenue threshold for Microsoft’s incentive program, and a new accelerator for non-profit organizations. Changes to Microsoft incentives: Addition of revenue threshold Microsoft added a revenue threshold […]

None of us need another reminder that the COVID-19 pandemic has impacted the way technology and managed service providers (MSPs) do business. It’s fair to say that the tech industry is always changing—the pandemic simply shoved certain trends and activities into the spotlight (looking at you, remote work!). In doing so, however, it’s also fair […]

In the past few years, businesses around the world have seen a drastic disruption in their operations. As a result, companies have embraced digital technologies to deal with these developments and ensure better agility and resilience in their operations.   Find out what you can achieve with Sherweb   Efforts to digitally transform at scale […]

Google Workspace is an almost exact example of how business evolution is inevitable. While it is overly simplistic to refer to its predecessor G Suite as a sort of humble beginnings, Google Workspace wants to help accelerate digital transformation. Many companies over the past year have considered initiatives to transition toward a more digitally integrated […]

Business leaders are constantly on the lookout for anything that can give their company an edge over the competition. Many of them need to consider how effectively their company leverages its technology because often, these companies’ IT utilization is not actually as good as they think.  They may be stuck thinking they have to apply a […]

Migrating infrastructure to the cloud, increased automation and digital transformation in general were trending for some time even before the COVID-19 pandemic. The lockdowns that ensued have only accelerated these trends as more and more companies have had to embrace not only remote work but also address how to make data, people and processes efficient, […]

There’s really no question that the Internet of Things (IoT) will offer a variety of opportunities for all sorts of industries and professions, and independent software vendors (ISVs) stand to gain new business. Those who can develop custom solutions for individual customers will gain both traction and gain more growth opportunities.   3 layers of […]

First, don’t worry! It’s a common question and very confusing one! These days many firms are offering all types of cloud-based services, from Cloud Sync to Online Backup, but what do these buzzwords mean? This article will eliminate the complicated jargon and present the raw facts so you can see how the cloud can work for your business.

Are your customers still using on-premises GP or NAV solutions? If the answer is yes, here’s another question: Have you been talking to them about migrating to Dynamics 365 Business Central in the cloud? If so, there’s a way to support them with their Cloud ERP deployment while simultaneously increasing the value of your managed services. […]

It might sound like a buzzkill, but a lack of document management capabilities can hurt your bottom line. Your records management can only be considered successful if you can demonstrate effective use of resources, a quality product offering, a focus on customer requirements and expectations, and, of course, company culture. As with everything else, your […]

If you’re a managed service provider (MSP) looking to offer Microsoft cloud services, you’ll need some way to get your foot in the door with your clients. They’ll want to know you can provide reliable service and support, which can be hard to prove without any performance history to point to.   Read our Partner […]

Businesses are inundated with information that needs to be stored, organized and secured in a way that makes it easily retrievable. Without this, administration and service delivery can quickly become a nightmare. However, all that is easier said than done, especially if you don’t have the right tools and resources to keep track of records […]

Sherweb is a cloud marketplace leader that helps managed service providers (MSPs) grow with value-added services. We support partners with business strategies, cloud services, operations, go-to-market expertise and a host of other benefits to enable success. Launched in 2012, Sherweb’s MSP partner program has grown to include more than 6,500 partners. Maintaining a high level […]

Tech workers care as much about benefits like vacation time as they do about wages. Quality of life is the deciding factor for many in-demand skilled workers. Because of this, managed service providers (MSPs) looking to attract and motivate the best talent need to offer a competitive benefits package.   To make that happen, MSP’s also need effective strategies for managing vacation without compromising their operations.  It might not be […]

It doesn’t matter what array of services or solutions you use; email is without a doubt one of the most important communication tools businesses use on a regular basis. Spreadsheets, reports, collaboration and project management solutions are all affected if your email goes down. The future of all work—especially remote and hybrid work—is only making […]

Virtualization and remote PCs are nothing new, and yet the IT channel has been buzzing with anticipation following Microsoft’s announcement about the launch of Windows 365. Could this be the next cloud revolution? Say hello to the new and improved desktop-as-a-service (DaaS)!   Find out how Sherweb can help your business grow   Optimized for […]

If you think protecting business data was important when everyone was all in the same office, then double or triple that importance now that we’re in a remote, hybrid world. Most SMBs would struggle to run their customer service, supply chain, service delivery, hiring and virtually all other operations without email and cloud backup services. […]

Business owners and leaders need to think strategically to achieve maximum success. Many organizations have invested in Microsoft Dynamics 365 to build and provide data connection and business intelligence solutions across their organizations. Teams with refined Dynamics 365 skill sets can gain valuable insights that can help drive business decisions. With that said, has your […]

Sherweb launched a partnership with Bam Boom Cloud—a leading Microsoft Global Dynamics 365 partner—to offer Microsoft Dynamics 365 Business Central implementation services to help partners maximize their success in the cloud business applications market. We spoke with Robert Pope, Chief Commercial Officer at Bam Boom Cloud about how their services help managed service providers (MSPs) […]

Have you ever thought of all the passwords your employees use every day just to access their work applications? The number might surprise you. A recent study shows the average employee manages more than 100 passwords for all the websites and services they use. Experts also say this number actually increased during the pandemic, when […]

Is your MSP having trouble managing its IT team and incoming requests? Would you like to know how you can provide the best user experience to end customers while also increasing productivity and reports at a low cost? Well then you have come to the right place. This article will introduce you to an ITSM solution that can help your team with these common pain points and […]

The pandemic pushed companies across the globe to migrate their business-imperative workloads to cloud-based systems to facilitate working remotely. Looking for a reliable solution, many enterprises opted for Windows Virtual Desktop (WVD) because of the platform’s ease of use, security features and the personal computing capabilities that Windows 10 offers, coupled with cloud technology. Find […]

Do you still know enough about Microsoft 365 to offer your clients the best products and services available? We can help. If you’ve been reselling Microsoft 365 for a while, you’ve probably come across all kinds of articles promoting the best strategies for marketing and reselling it. You’ve learned how to educate your customer about […]

IT service management (ITSM) is a set of business practices that structure how you deliver information technology. They help IT departments and managed service providers (MSPs) focus on business outcomes rather than just technology. ITSM practices center on the use of a service desk. The service desk is a single point of contact for users […]

Over the past few years, cybersecurity has grown into a $1T problem and is on track to reach $10 trillion by 2025. Yes, trillions with a ‘T’. Cybercriminals have realized the opportunity that remote work presents for attacking businesses of all sizes. If you think your SMB clients might fly under the radar, this past […]

Many managed service providers (MSPs) rely on their ticketing system to help run their business smoothly. Amplified by mounting expectations and demands coming from employees and customers alike, it’s safe to say there’s an increasing dependency on such software. The growing trend has made traditional management processes no longer operational, while technology-enabled capabilities become essential […]

Sherweb launched a partnership with LogMeIn to offer LastPass, a password management and sharing solution that offers single sign-on (SSO) and multifactor authentication (MFA) that gives users visibility and control over their business security. We spoke with Harvey Grasty, VP Business Development and Strategic Partnerships at LogMeIn to talk about how LastPass can enrich MSP […]

Managed service providers (MSPs) recognize the value of retaining clients instead of only pursuing first-time buyers. After all, it’s more cost-effective for a company to maintain an existing customer base rather than acquiring more clients. Consider this: around three-quarters (74.6%) of B2B sales cycles for new customers take four months or more to close, and […]

Even as the world rebounds from disruptions caused by the COVID-19 pandemic, managed service providers (MSPs) are finding it’s more challenging than ever to ensure their existing clients’ businesses run smoothly while also courting potential new customers. There’s a growing need for MSPs to rethink their approach to customer acquisition in a bid to accelerate […]

Communication is key to the success of modern businesses. From instant messages to video calls and conferences, a lot goes into keeping the lines of communication open between executives, employees and other stakeholders. That’s why businesses often invest in tools and software to streamline these conversations. Of the many tools available, Skype for Business enjoyed […]

The number of accounts and passwords that business users need to manage has grown exponentially. This isn’t a challenge just for large enterprises, either. Today’s SMB users have accumulated a staggering number of accounts that are essential in their day-to-day work lives. As more and more workflows have come to rely on network and cloud […]

The rapid growth of the managed services industry is being fueled by global organizations’ increasing adoption of IoT, cloud computing and data analytics. For many businesses, it’s all a part of their digital transformation strategy in the wake of the COVID-19 pandemic. This growth surely seems like a golden opportunity for managed service providers (MSPs), […]

Microsoft’s new commerce experience for Azure announced a sweeping overhaul of how managed service providers (MSPs) and other Microsoft CSPs buy and manage Azure services. The transition to this new experience is ongoing, with many partners still looking to make the switch from the legacy commerce framework. This update was influenced by critical factors such […]

Electronic signature platforms have transformed the document signing process as we know it. You no longer need access to a scanner and printer only to sign a paper that was emailed to you. All you really require is signNow, a powerful platform that quickly and conveniently collects eSignatures for any purpose. signNow is an excellent […]

Backup and disaster recovery are peculiar things. They’re services we all hope we’ll never need to use. As an unfortunate result, end clients often ask themselves the question: why even bother in the first place? What are the chances, anyway? It turns out the odds are far worse than it might seem at a first […]

How much time do you spend trying to gather signatures for your company’s important documents? A week, maybe two? As more companies go digital, business owners have to come up with new ways to attract new customers and simplify the way they do business. That’s why many companies are turning to eSignature solutions like signNow. […]

Pre-sales serves to help partners position their offerings and win clients. Pre-sales functions include a variety of different activities, from handling customer objections to creating custom solutions to suit specific scenarios. You might be too busy to go through the complicated process of opening a ticket or finding the right contact to answer your question. […]

Sherweb launched a partnership with airSlate to offer signNow, an eSignature solution designed to simplify the signing and managing of documents online. We sat down with Scott Owen, VP Business Development & Channels at airSlate to talk about how signNow can enrich Sherweb partner offerings and why the product is a good fit for the […]

We’ve previously discussed why adding Azure services to your offering is a sure bet in a fragile economy, and how to do it without unnecessary headaches. While your clients will appreciate the mobility, security and speed of Azure cloud services, the value for you (aside from the recurring revenue!) lies in the flexibility: scaling up […]

Managed service providers (MSPs) know better than anyone that disruption is everywhere, all the time. You constantly need to find new ways to stay competitive and gain new clients, or your business will slowly atrophy. Fortunately, Dynamics 365 is a powerful offering for your customers that can help you (and them) stay sharp in today’s […]

Microsoft Teams is a chat-based collaboration tool that provides global, remote, and dispersed teams with the ability to work together and share information via a common space.

The way businesses operate has been changing continually and consistently, and Microsoft has responded accordingly with Windows Virtual Desktop (WVD). This Azure-based system for virtualizing Windows operating systems—providing virtualized desktops and applications in the cloud—has been exploding in the recent months. Microsoft reported that WVD usage more than tripled in 2020! The reason? Simple, really: […]

Businesses across the globe are shifting to flexible working environments. While some companies have made long-term remote work commitments, others are in the transition or decision-making phase. Virtual collaboration can be challenging in this age of hybrid and remote work. In fact, 20% of employees working remotely identify ineffective communication as a hindrance. But lately, […]

Happy International Women’s Day! We sat down with some of Sherweb’s women leaders to learn more about what they do at Sherweb, what they’re focused on for the channel and how we can do a better job of advancing opportunities for women in tech. Featured leaders Roselande Francois Head of Business Development & Strategic Partnerships […]

We’ve been championing the value of cloud migrations for a while. But now, with more and more businesses forced to figure out remote work plans, the benefits of having a centralized and always accessible cloud platform are crystal clear. In short, there’s never been a more opportune time to move to the cloud. Even before […]

When it comes to increasing cybersecurity for your clients’ business, Microsoft 365 is a great place to start. Of course, Microsoft 365 is secure on its own, but the fact of the matter is that certain security settings and reporting functions can be hard to find. Office Protect changes that. Read our Partner Guide to […]

No two ways about it—Azure can seem scary. There’s disquieting reputation that keeps most managed service providers (MSPs) from dipping their toes in the waters; they’re afraid they’ll be swallowed by a towering tsunami of complex infrastructure almost immediately. Some IT business owners might have a vague idea they’re missing out, but between everyday tasks […]

If there’s one thing for certain about the tech industry, it’s that the landscape is always changing. New products enter the market, existing products get updated, different trends shape our behaviors, and every once and awhile innovation disrupts how we do things completely. There’s always something new to learn or try out, and the flow […]

In the market for a new product to expand your Microsoft 365 offering? How about a tool that helps clients manage their email signatures? While a primary method of communication for professionals, email also represents a lot of opportunities to make a poor impression. We’ve all seen email signatures with the company name spelled wrong, […]

If you’ve been reselling Microsoft 365 for a while, you might have noticed a few changes in the market last year. The pandemic forced many people to work remotely and many companies are still struggling to come up with new strategies for data security. It’s also forced managed service providers (MSPs) to step up their […]

Originally presented at Accelerate 2020 by Neural Impact   The economic aftershocks of COVID-19 will be felt for years. Most businesses have spent the pandemic struggling through depressed markets. A fortunate few sectors saw near-term gains. But one thing every business had in common this past year was the need to make major, rapid changes […]

More businesses than ever continue to migrate to Microsoft 365 to leverage robust Microsoft Office applications such as Teams, OneDrive, SharePoint and others for collaboration and communication purposes. However, not many realize the benefits they can harness from leveraging Microsoft Power Automate to help with custom app development. Microsoft Power Automate—formerly known as Microsoft Flow—is […]

Don’t take the bait! Phishing is a method of trying to gather sensitive information using deceptive emails and data. The goal is to trick the recipient into believing that the message is something genuine, then prompt them to submit personal information such as an email address, password or even credit card information. Think it can’t […]

We’ve been hyper-focused on simplifying business processes for our partners. A centralized partner portal to manage all your business from one place? Check. A growing suite of powerful billing integrations to be more efficient with your time? Done. Adding free and open APIs to our solutions was a logical next step. Our new endpoints enable partners to tap into our data […]

Google is a cloud-based platform that from day one has maintained security is its top priority. Chances are that your team already leverages various Google services for communication and collaboration purposes, such as Google Drive, Gmail, and other products. The company innovates to constantly improve the security of its products, such as Google Workspace (formerly […]

You’ve probably come across Google Meet at some point. After all, we’re chatting and video calling like never before. If Google Workspace is your productivity suite of choice, there’s a lot of great collaboration and information sharing that can happen with Google Meet. Also, it’s now easier than ever to view, edit and collaborate on […]

Fiscal years are kicking off, and that means a lot of planning, strategizing and defining focus. As Sherweb’s account management team get in on partners’ strategic planning sessions, it also means it’s the season for marketing consultations. As I talk to more and more partners and take a deeper dive into their marketing initiatives, I’ve […]

Sherweb’s Performance Cloud combines the power of VMware with high-performance cloud infrastructure. Built by our in-house experts, it was designed with both managed service providers (MSPs) and their SMB clients in mind. Powered by VMware, Performance Cloud enables easy deployment of cloud servers with a user-friendly self-service portal, an exceptional performance to cost ratio and […]

Today’s business world is constantly evolving, and the tools we use have to evolve as well. No one knows this better than Microsoft, which is why they ensure that their solutions stay on the leading edge of technology. It was a particularly big year for updates to Dynamics 365 and Power Platform on this front, […]