What’s customer lifetime value and why should MSPs care?

Managed service providers (MSPs) recognize the value of retaining clients instead of only pursuing first-time buyers. After all, it’s more cost-effective for a company to maintain an existing customer base rather than acquiring more clients. Consider this: around three-quarters (74.6%) of B2B sales cycles for new customers take four months or more to close, and […]

Communication is key to the success of modern businesses. From instant messages to video calls and conferences, a lot goes into keeping the lines of communication open between executives, employees and other stakeholders. That’s why businesses often invest in tools and software to streamline these conversations. Of the many tools available, Skype for Business enjoyed […]

The number of accounts and passwords that business users need to manage has grown exponentially. This isn’t a challenge just for large enterprises, either. Today’s SMB users have accumulated a staggering number of accounts that are essential in their day-to-day work lives. As more and more workflows have come to rely on network and cloud […]

The rapid growth of the managed services industry is being fueled by global organizations’ increasing adoption of IoT, cloud computing and data analytics. For many businesses, it’s all a part of their digital transformation strategy in the wake of the COVID-19 pandemic. This growth surely seems like a golden opportunity for managed service providers (MSPs), […]

Microsoft’s new commerce experience for Azure announced a sweeping overhaul of how managed service providers (MSPs) and other Microsoft CSPs buy and manage Azure services. The transition to this new experience is ongoing, with many partners still looking to make the switch from the legacy commerce framework. This update was influenced by critical factors such […]

Electronic signature platforms have transformed the document signing process as we know it. You no longer need access to a scanner and printer only to sign a paper that was emailed to you. All you really require is signNow, a powerful platform that quickly and conveniently collects eSignatures for any purpose. signNow is an excellent […]

Backup and disaster recovery are peculiar things. They’re services we all hope we’ll never need to use. As an unfortunate result, end clients often ask themselves the question: why even bother in the first place? What are the chances, anyway? It turns out the odds are far worse than it might seem at a first […]

How much time do you spend trying to gather signatures for your company’s important documents? A week, maybe two? As more companies go digital, business owners have to come up with new ways to attract new customers and simplify the way they do business. That’s why many companies are turning to eSignature solutions like signNow. […]

Pre-sales serves to help partners position their offerings and win clients. Pre-sales functions include a variety of different activities, from handling customer objections to creating custom solutions to suit specific scenarios. You might be too busy to go through the complicated process of opening a ticket or finding the right contact to answer your question. […]

Sherweb launched a partnership with airSlate to offer signNow, an eSignature solution designed to simplify the signing and managing of documents online. We sat down with Scott Owen, VP Business Development & Channels at airSlate to talk about how signNow can enrich Sherweb partner offerings and why the product is a good fit for the […]

We’ve previously discussed why adding Azure services to your offering is a sure bet in a fragile economy, and how to do it without unnecessary headaches. While your clients will appreciate the mobility, security and speed of Azure cloud services, the value for you (aside from the recurring revenue!) lies in the flexibility: scaling up […]

Managed service providers (MSPs) know better than anyone that disruption is everywhere, all the time. You constantly need to find new ways to stay competitive and gain new clients, or your business will slowly atrophy. Fortunately, Dynamics 365 is a powerful offering for your customers that can help you (and them) stay sharp in today’s […]

Microsoft Teams is a chat-based collaboration tool that provides global, remote, and dispersed teams with the ability to work together and share information via a common space.

The way businesses operate has been changing continually and consistently, and Microsoft has responded accordingly with Windows Virtual Desktop (WVD). This Azure-based system for virtualizing Windows operating systems—providing virtualized desktops and applications in the cloud—has been exploding in the recent months. Microsoft reported that WVD usage more than tripled in 2020! The reason? Simple, really: […]

Businesses across the globe are shifting to flexible working environments. While some companies have made long-term remote work commitments, others are in the transition or decision-making phase. Virtual collaboration can be challenging in this age of hybrid and remote work. In fact, 20% of employees working remotely identify ineffective communication as a hindrance. But lately, […]

Happy International Women’s Day! We sat down with some of Sherweb’s women leaders to learn more about what they do at Sherweb, what they’re focused on for the channel and how we can do a better job of advancing opportunities for women in tech. Featured leaders Roselande Francois Head of Business Development & Strategic Partnerships […]

We’ve been championing the value of cloud migrations for a while. But now, with more and more businesses forced to figure out remote work plans, the benefits of having a centralized and always accessible cloud platform are crystal clear. In short, there’s never been a more opportune time to move to the cloud. Even before […]

When it comes to increasing cybersecurity for your clients’ business, Microsoft 365 is a great place to start. Of course, Microsoft 365 is secure on its own, but the fact of the matter is that certain security settings and reporting functions can be hard to find. Office Protect changes that.   Read our Partner Guide […]

No two ways about it—Azure can seem scary. There’s disquieting reputation that keeps most managed service providers (MSPs) from dipping their toes in the waters; they’re afraid they’ll be swallowed by a towering tsunami of complex infrastructure almost immediately. Some IT business owners might have a vague idea they’re missing out, but between everyday tasks […]

If there’s one thing for certain about the tech industry, it’s that the landscape is always changing. New products enter the market, existing products get updated, different trends shape our behaviors, and every once and awhile innovation disrupts how we do things completely. There’s always something new to learn or try out, and the flow […]

In the market for a new product to expand your Microsoft 365 offering? How about a tool that helps clients manage their email signatures? While a primary method of communication for professionals, email also represents a lot of opportunities to make a poor impression. We’ve all seen email signatures with the company name spelled wrong, […]

If you’ve been reselling Microsoft 365 for a while, you might have noticed a few changes in the market last year. The pandemic forced many people to work remotely and many companies are still struggling to come up with new strategies for data security. It’s also forced managed service providers (MSPs) to step up their […]

Originally presented at Accelerate 2020 by Neural Impact   The economic aftershocks of COVID-19 will be felt for years. Most businesses have spent the pandemic struggling through depressed markets. A fortunate few sectors saw near-term gains. But one thing every business had in common this past year was the need to make major, rapid changes […]

More businesses than ever continue to migrate to Microsoft 365 to leverage robust Microsoft Office applications such as Teams, OneDrive, SharePoint and others for collaboration and communication purposes. However, not many realize the benefits they can harness from leveraging Microsoft Power Automate to help with custom app development. Microsoft Power Automate—formerly known as Microsoft Flow—is […]

Don’t take the bait! Phishing is a method of trying to gather sensitive information using deceptive emails and data. The goal is to trick the recipient into believing that the message is something genuine, then prompt them to submit personal information such as an email address, password or even credit card information. Think it can’t […]

Google is a cloud-based platform that from day one has maintained security is its top priority. Chances are that your team already leverages various Google services for communication and collaboration purposes, such as Google Drive, Gmail, and other products. The company innovates to constantly improve the security of its products, such as Google Workspace (formerly […]

The holiday season is here! Whether you offer VoIP services or simply own a business with a phone, it’s especially important at this time of year to consider the readiness of your telephony system. In our experience, managed service providers (MSPs) find it helpful to cover the following five things to make sure they don’t […]

You’ve probably come across Google Meet at some point. After all, we’re chatting and video calling like never before. If Google Workspace is your productivity suite of choice, there’s a lot of great collaboration and information sharing that can happen with Google Meet. Also, it’s now easier than ever to view, edit and collaborate on […]

Today’s business world is constantly evolving, and the tools we use have to evolve as well. No one knows this better than Microsoft, which is why they ensure that their solutions stay on the leading edge of technology. It was a particularly big year for updates to Dynamics 365 and Power Platform on this front, […]

Bundles are magic! For managed service providers (MSPs), creating bundles is an excellent opportunity to maximize the profitability of your offerings. Part of the magic of bundled services is that they’re particularly easy to sell, implement and maintain, especially in vertical markets. The default sales process for most providers is to sell everything separately—like a […]

This material was originally presented at Accelerate 2020 by Neural Impact   Survive or thrive? IT providers are always on the lookout for a competitive edge, and it’s no different for managed services. But it can be tough to know where to start, not to mention wrap your head around the complex process. While the […]

Microsoft is leading digital transformation for businesses, helping them find new and exciting ways to use their people and processes to the fullest. In a digital-first world where customer experiences take precedence over all else, leveraging every available resource is of the utmost importance. The Microsoft Power Platform is a collection of products from Microsoft […]

A business is only as efficient as its processes. Take all the technology solutions you use daily as a managed service provider (MSP), for instance. Software like remote monitoring and management (RMM), professional services automation (PSA) and other tools keep workflows humming along.  When things are integrated and work well together, business life is so much easier. Tedious, laborious and time-consuming data processes are automated. What used to take hours can now be achieved in minutes, creating processes […]

Are your customers still using the perpetual (on-premise) version of Microsoft Dynamics? If the answer is yes, here’s another question: Have you been talking to them about migrating to Dynamics 365 in the cloud? If so, there’s a way to create a sense of urgency for them, while simultaneously increasing the value of your managed […]

With new communication options popping up monthly, email may look old fashioned to some. But five decades on, email is still the leading form of electronic communication. In fact, its use only continues to grow. More than 280 billion email messages were exchanged globally in 2018, and almost 350 billion are forecast by 2023. However, […]

Microsoft recently announced that users will no longer be able to use most, if not all, of their 365 applications and services on the Internet Explorer and legacy Edge browsers after August 2021. This shouldn’t come as a shock, as they’ve been hinting at discontinuing this browser since 2015. Regardless, what does it mean for […]

This material was originally presented at Accelerate 2020 by Neural Impact   The COVID-19 pandemic has altered how every business needs to operate. That includes managed service providers (MSPs). MSPs need to adapt not only to the turbulent market today, but also to the post-pandemic economy that will be here soon. MSPs, service integrators and all […]

Many partners have built a business based on break/fix work: trading dollars for hours. Break/fix is a great business model, but in the era of Cloud Services, there’s a much better alternative—managed services and recurring revenue. The big question is, how do you make the move from break/fix to managed services (and recurring revenue)? Do […]

For IT service providers, one of the most notable consequences of the global COVID-19 lockdown was our clients’ shift to remote work. That created a large and sudden demand for Windows Remote Desktop Services (RDS). But as we expected, IT service providers and their clients weren’t the only ones aware of this shift. Remote attacks […]

Ransomware remains a major threat to businesses, especially SMBs. Just a single successful ransomware attack can be devastating. Managed service providers (MSPs) should be able to offer their clients a comprehensive set of tools to defend against ransomware. These tools can include endpoint protection, multi-factor authentication, and traffic monitoring. But do you know what the […]

One of the most frustrating things about modern IT support is security. Your clients assume you’re taking care of it, even if they haven’t paid for any specific service. They just assume that security is “built in”. Many still subscribe to the old myth that they’re safe because they’re too small and the bad guys […]

If you’re in the SMB space and you’re still looking for a powerful CRM tool with a manageable price tag, you should know that Nimble is a great fit for your customer’s sales and marketing automation needs.  Since its release, Nimble has equipped small-business professionals with insights on social, relationship-building, and marketing activities for all […]

What’s the biggest challenge for any technology company? It’s not security or even building the right bundle. It’s sales! No matter how large or small your company, you need a steady stream of new prospects and new clients. Almost everyone says they hate sales. But they don’t, really. Sales represent new clients, new projects, new […]

Unified Communications as a Service (UCaaS) is the modern way for your clients to stay connected to you and the people they work with. For partners and customers, UCaaS is a combination of productivity tools and telephony solutions working to power a complete communication and collaboration platform for your users. It empowers them to seamlessly […]

Cybersecurity should be of utmost importance to both business owners and IT professionals. Small and medium-sized businesses (SMBs) are targeted by more than half of cyberattacks, and 60% of them close their doors within six months if hacked. For managed service providers (MSPs), whether your customers are small or large, protecting endpoints is critical. You’ll […]

In case you haven’t heard, Sherweb added a new partner and solution to its list of business applications: Letsignit! This professional email signature generator and management solution is great for clients of any size and can be deployed in any industry. All modern businesses need professional email signatures, after all. Depending on your clients’ business […]

An increasing number of businesses are choosing to move their phone systems to the cloud. As Microsoft Teams also continues to grow in popularity, managed service providers (MSPs) that offer Microsoft 365 and Teams need to be prepared to provide and support calling capabilities for their clients. Having the right hardware for Microsoft Teams makes […]

While Microsoft Teams does have a built-in phone system that end users can take advantage of, managed service providers (MSPs) can add more value to their clients’ Teams experience with Sherweb’s Managed Teams Voice offering. As a value-added cloud solutions provider and award winning Microsoft CSP partner, Sherweb can help MSPs and their clients ensure […]

Have any of your customers ever said it was too difficult to create professional email signatures because there wasn’t a handy template they could plug their information into and easily update? Does this issue negatively impact their brand because their outreach doesn’t look legitimate? As their managed service provider (MSP), you should suggest integrating with […]

When Microsoft came out with its Azure-based Windows Virtual Desktop in 2019, the business world was ready. More and more employees are on the move during their work day, and a Forrester survey found that an average of 2.3 mobile devices are used by employees every day to accomplish work-related tasks. A whopping 74% of those […]

With business-as-usual taking on a new meaning in today’s reality, organizations are turning to Microsoft Teams to help them meet their remote communication needs. As one of the fastest-growing Microsoft business apps, the chat-based collaboration platform enables businesses to streamline communication and business operations. By providing work-from-home VoIP services, it’s become a front-running tool for […]

Businesses that deal with customers know that there are many factors to consider to do it well. A relationship with a customer consists of multiple types of communication and meeting their needs in the best possible way to nurture the relationship. For this reason, businesses can benefit from customer relationship management (CRM) software. This software […]

Windows Virtual Desktop lets your clients enjoy a full desktop experience on any device. By using Microsoft-approved service value-adds like Nerdio or CloudJumper,  a WVD deployment is guaranteed to run smoother. But which one is better? Both of these WVD migration tools boast a similar mission that can help your client get set up and […]

Whether during good times or bad times, like a lockdown, security threats are always out there looking for victims. You may have or will soon move to the cloud with Microsoft 365, so you likely need a cybersecurity roadmap and execution plan. We have great news for you! Sherweb has the expertise and staff to […]

For professionals managing Microsoft 365 Business tenants, the Admin Center is your one-stop-shop for handling all your business services, users, and devices in the cloud. The Microsoft 365 admin center is easily accessed through the Microsoft 365 application or by going to admin.microsoft.com. There are two types of admin accounts: global or regular. Whenever you […]

We all know what a great email application Microsoft Outlook is. But have you ever explored its scheduling and calendar functions? That is what we will do in this article. So, let’s get started. We will be using MS Outlook 365 for all tasks.   Learn how to transform your MSP and your clients’ businesses […]

The latest Windows 10 update included some important productivity features of interest to IT pros, administrators and service providers. Let’s take a look! But first—why should you care about Windows updates in the first place? A few reasons: Improved performance and stability New features to increase your productivity Elimination of possible security weaknesses Features to […]

The success of any cloud deployment depends on much more than just the technology itself. If your client’s users aren’t engaged in the process and trained on how to use the new system, it will be met with indifference at best, and flat out opposition at worst. This is why change management is so important. […]

As a long-time cloud provider, Sherweb realizes the concerns you may have had with trusting a third-party hosting provider like us with your data migration. While many others also claim to be the best at servicing their clients, we truly live up to that promise at Sherweb. We believe our partners made the right choice […]

Business in the 21st century has become more complex than ever. Data is at center stage, business operations and data storage are moving to the cloud, there is an app for everything under the sun and employees are working from multiple locations and on multiple devices. What businesses need more than ever is technology that […]

Managed service providers (MSPs) and many other types of consulting businesses frequently have customers that require specific products and services to enable their business. It is in the best interest of businesses to be able to offer these products and services to their customers, and this is precisely what the Sherweb Advisor program helps them […]

Whether you have decided to use customer relationship management (CRM) software for the first time or you want to upgrade to one that better meets your needs, you want to be sure to choose the right platform. Choosing a CRM can be a difficult task because you want to make the right choice for your […]

Porting numbers, or taking an existing phone number and transferring it to another provider, isn’t exclusive to consumers. Businesses do it frequently. That’s why the term Local Number Portability (LNP) was coined with the signing of the Telecommunications Act of 1996. LNP gives consumers and businesses a way to separate from their current communications provider […]

You probably know that your data is the most valuable asset of your business, but like most business owners, you likely struggle with what exactly to do with all that data. You may be sitting on top of a gold mine, but if you don’t have a way to dig it out and use it, […]

As the world experiences a massive shift to remote work, the need for new business tools is always increasing. We held a few webinars about remote work over the past few weeks and received many great questions on a variety of subjects. Many of the questions were so good that we wanted to create this […]

Microsoft To Do allows you to create and maintain tasks. It is much more versatile than the Tasks feature available in Microsoft Outlook. Read on to find out why. To Do has the following features: A daily planner with suggested tasks Access your lists anywhere, on any device Share lists and tasks with friends, family, […]

The number of people working remotely was increasing at a phenomenal rate even before the COVID-19 coronavirus pandemic of 2020 swept the globe. FlexJobs reports an increase of 44% in remote work in the United States over the past five years and a 91% increase over the past ten years. In Canada, 47% of employees […]

Individual digital identities have always been necessary to access sites and applications, but back in the day, you had to log in every single time with your username and password. The website or app stored this info for the session, and once you left the site or logged off, you had to do it all […]

The world of regulation and legislation is a busy one. According to Thomson Reuters’ Compliance Survey, “For 2019, the most commonly cited challenges included: increasing regulatory burden; financial crime, anti-money laundering; culture & conduct risk; and the availability of skilled resources.” The same study showed the biggest compliance challenges predicted for 2020 are “keeping up […]

Most organizations deal with the pressure to innovate, be more efficient, and continue to grow financially. A key growth factor for all businesses is to have some sort of transformation to become a digital business. Cloud services and platforms offer organizations a chance to do this both quickly and cost-effectively. A core element that is […]

As a business owner, you know that while you’d often like technology to be the last thing on your mind, it usually needs to be one of the first. With threats of ransomware, viruses, data theft, and other forms of cyberattacks always lurking, you need to make sure your company is protected. This becomes especially […]

In the past, we have shared the incredible advantages Dynamics 365 offers both partners and Dynamics 365 specialists. These advantages include opportunities for resellers to generate new leads, the fact that MSPs can pick up new clients while keeping the licensing rights and the knowledge that new partners can be trusted because they have been […]

There’s no doubt G Suite is a valuable tool for businesses of all sizes. If you’re looking to get the most out of G Suite in the workplace, the G Suite Learning Center is an excellent place to get answers. It’s fully packed with training guides, resources for switching from Microsoft, productivity tips, customer examples—everything […]

Many businesses have been pushing the idea of remote work. Some leaders, however, are concerned that productivity and accountability could suffer because of it. But recent talent shortages coupled with ever-increasing commute times are making the option of creating remote teams more appealing every day. If this isn’t enough, the current COVID-19 pandemic has forced […]

Today’sbusiness landscape is governed by all-things-internet. From the efficiency of cloud computing to the communications of remote teams – we rely heavily on the internet for our business models. However, this reliance has also exposed us to ever-growing security risks. There were 7.2 billion malware attacks and 151.9 million ransomware attacks in 2019 alone. Cybercrime […]

Microsoft introduced Visio 1.0 in 1992. It has always been improving with each new version. What started as a desktop application is also available today as an online application. Visio Online is compatible with other versions of Visio. You can share diagrams and flowcharts across teams and receive feedback comments from your colleagues, all in […]

Today’s IT services environment is highly competitive, making integrations a necessity for businesses operating in this niche. The good news is that businesses have a wealth of productivity-enhancing tools at their disposal – from remote monitoring to security management, and now billing automation as well. Those who do not leverage these solutions put their business […]

A good partner always helps their associate with big changes, whether they be partners in personal or business life. As an MSP, you know this. When a big change or announcement comes down the pipe, your clients turn to you first, and it’s your job to help them through the transition and give them good […]

Leading enterprises increasingly are realizing the importance of deploying contemporary IT solutions to sustain their competitive edge in the market. Automating solutions and streamlining processes are essential for Managed Service Providers that serve different clients with unique requirements – often spending their time doing low-value tasks like billing and invoicing. That’s why they often ignore […]

Modern enterprises rely heavily on their IT infrastructures to gain an edge over the competition. This dictates that modern organizations be highly efficient with improving productivity and scaling their operations, which can be a challenging task. Here at Sherweb, we have a range of integrated solutions that allow our partners to offer top-of-the-line IT-based services […]

Workplace culture is an essential component of a company’s success. In a podcast hosted by Karl Palachuck titled Culture, Motivation, and Jacob “Juicebox” Wellman, Sherweb account executives Jacob Wellman and Nicholas Ford share tips on how to create a fun culture at work. Those tips, along with a few others, can really shape the way […]

In this fast-paced landscape, your organization’s data is shared and accessed from more devices and locations than ever before. Back in the day, cyberattacks were easy to spot. “Today, phishing attacks are so perfectly designed that even experts can be fooled. Plus, many pieces of malware are so well-engineered they can sweep the globe before […]

Advancing technology has paved newer avenues for businesses to increase collaboration, communication, and, ultimately, efficiency. Technologies like cloud-based application suites and platforms have allowed businesses to mitigate computing costs and elevate efficiency. An excellent example of such a solution is Microsoft Dynamics 365. This suite offers assistive technology that acts as a one-stop-shop for all […]

Security is essential for everyone, no matter which department a person works in, how big or small the company is, or what industry the organization belongs to. Sensitive data is sensitive data. That gives MSPs, or managed service providers, an easy way to create a conversation with customers about routine security checks. Vulnerability assessments are […]

We all know cloud productivity tools are gaining popularity. Businesses realize the advantages of being able to work, communicate and collaborate in real-time, as well as the importance of staying competitive in an increasingly online world. With that said, it’s not surprising that Google’s G Suite is also becoming more popular across the business landscape. […]

The number of remote workers has increased significantly in the past decade. The capabilities that a virtual desktop allows has been a driving factor. A virtual desktop lets a worker use their hardware or even another employee’s hardware as long as it’s utilizing the same operating system. Each user’s experience is unique because of their […]

With more and more organizations migrating their operations to the cloud, the need for native cloud-based applications has grown in recent years. Managed service providers (MSPs) need a robust solution that offers their customers features, such as customer relationship management (CRM) and enterprise resource planning (ERP). Microsoft Dynamics 365 is a comprehensive cloud-based application that […]

Unified Communications refers to the combination of productivity, chat, meeting and calling technology into a single business solution. Unified Communications as a Service (UCaaS) denotes the delivery of such services via the cloud. Regarded as one of the fastest-growing cloud software segments, UCaaS represents significant operational benefits for both cloud providers (MSPs, ISVs, VARs, etc.) […]

You probably know how well Google Docs works for you on a personal level. But have you stopped to think about how it can benefit your business?   Google Docs is more than a word processor The business version of Google Docs offers all the capabilities of other office suites like Microsoft Office, including word […]

Security and compliance can be a challenging topic for any business owner. It’s legally required but can be cumbersome and tricky to implement without the right tools. Fortunately, if you have Microsoft 365, you have the right tools already! Microsoft 365 has many features that can help with all aspects of security compliance requirements. There […]

Developing a business continuity disaster recovery (BCDR) plan is critical when creating a proactive strategy for your organization’s infrastructure. Anything can happen that could cause an outage in the availability of your products and services. That loss of time can push a consumer to a competitor’s site. This is where Azure Site Recovery comes in. […]

If you are an average computer user, it’s likely you’ve never even heard of PowerShell. However, if you’re an admin, a more tech savvy user, or a nefarious individual who wants to hack into other people’s systems, PowerShell scripting can be a powerful office tool. So what is it? What is PowerShell? Using PowerShell scripting […]

Having a unified system of communication for your business can be difficult in this day and age. People communicate in many different ways – call, text, email, meetings, face-to-face – depending on the situation. And as a business owner, it’s your job to make sure that you have a communication solution that will cover whatever […]

There are many silos in the way of organizational success. For example, when a company’s transactional systems, social networking, and productivity tools are separate, they do more harm than good to businesses in the long run. These silos, as Patrick Lencioni mentions in his book Silos, Politics and Turf Wars, “[…] devastate organizations. They waste […]

We’ve talked before about how to flag any outbound spam leaving your organization, which is essential to prevent someone who’s just starting from sending spam or one-off emails that might go out. But what happens if, as often happens with spam, someone decides to send out spam emails automatically, en masse? Obviously, it would be […]

As the year comes to an end, we reflect on 2019 and the wins we’re most proud of. But mostly, we’re spending this time in gratitude; we’re thankful for our passionate team and partners, and we look forward to celebrating with loved ones. We all know that it’s important to give back all year ‘round, […]

Email is one of the most widely used communication platforms, if not the most commonly used medium. From business documentation to marketing campaigns, every individual and commercial entity relies on email to disseminate information and carry out professional communication. According to Statista, 281 billion emails were sent and received in 2018 daily. Astounding, right? That […]

Microsoft is coming out with its 2020 updates to Microsoft Teams, announced at this year’s Microsoft Ignite. These fantastic updates will help improve team collaboration and communication. They will also help streamline overall business collaboration and processes for increased productivity. These improvements are a result of Microsoft’s goal to make Microsoft Teams a unified collaboration […]

As a managed service provider, it can feel like a constant battle to differentiate yourself from other providers. Customers won’t just accept that you are the best; they have to know it. They need to know you provide the best, most trustworthy, and reliable services. That means that you should know this as well. You […]

As an increasing number of organizations migrate to the cloud, there is a growing need for cloud-native applications and platforms as they offer increased value, efficiency, and flexibility for organizations. Dynamics 365 is one such application that provides businesses a complete suite of cloud-based applications to help them grow. It is one of the first […]