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Author : The Sherweb Team
A short guide to Google Workspace security
Google is a cloud-based platform that from day one has maintained security is its top priority. Chances are that your team already leverages various Google services for communication and collaboration purposes, such as Google Drive, Gmail, and other products. The company innovates to constantly improve the security of its products, such as Google Workspace (formerly […]
5 holiday preparations for Cloud PBX providers
The holiday season is here! Whether you offer VoIP services or simply own a business with a phone, it’s especially important at this time of year to consider the readiness of your telephony system. In our experience, managed service providers (MSPs) find it helpful to cover the following five things to make sure they don’t […]
Everything you need to know about Google Meet
You’ve probably come across Google Meet at some point. After all, we’re chatting and video calling like never before. If Google Workspace is your productivity suite of choice, there’s a lot of great collaboration and information sharing that can happen with Google Meet. Also, it’s now easier than ever to view, edit and collaborate on […]
Stay on top of new Dynamics 365 updates
Today’s business world is constantly evolving, and the tools we use have to evolve as well. No one knows this better than Microsoft, which is why they ensure that their solutions stay on the leading edge of technology. It was a particularly big year for updates to Dynamics 365 and Power Platform on this front, […]
Creating bundles for different verticals
Bundles are magic! For managed service providers (MSPs), creating bundles is an excellent opportunity to maximize the profitability of your offerings. Part of the magic of bundled services is that they’re particularly easy to sell, implement and maintain, especially in vertical markets. The default sales process for most providers is to sell everything separately—like a […]
Drive MSP growth: Identify, develop, execute!
This material was originally presented at Accelerate 2020 by Neural Impact Survive or thrive? IT providers are always on the lookout for a competitive edge, and it’s no different for managed services. But it can be tough to know where to start, not to mention wrap your head around the complex process. While the […]
What’s the Microsoft Power Platform?
Microsoft is leading digital transformation for businesses, helping them find new and exciting ways to use their people and processes to the fullest. In a digital-first world where customer experiences take precedence over all else, leveraging every available resource is of the utmost importance. The Microsoft Power Platform is a collection of products from Microsoft […]
Sherweb APIs: What’s in store
A business is only as efficient as its processes. Take all the technology solutions you use daily as a managed service provider (MSP), for instance. Software like remote monitoring and management (RMM), professional services automation (PSA) and other tools keep workflows humming along. When things are integrated and work well together, business life is so much easier. Tedious, laborious and time-consuming data processes are automated. What used to take hours can now be achieved in minutes, creating processes […]
Dynamics 365 EP to CSP promotion: help your clients with cash flow
Are your customers still using the perpetual (on-premise) version of Microsoft Dynamics? If the answer is yes, here’s another question: Have you been talking to them about migrating to Dynamics 365 in the cloud? If so, there’s a way to create a sense of urgency for them, while simultaneously increasing the value of your managed […]
Protect clients where they’re most vulnerable: email
With new communication options popping up monthly, email may look old fashioned to some. But five decades on, email is still the leading form of electronic communication. In fact, its use only continues to grow. More than 280 billion email messages were exchanged globally in 2018, and almost 350 billion are forecast by 2023. However, […]
End of support for Internet Explorer and legacy Edge
Microsoft recently announced that users will no longer be able to use most, if not all, of their 365 applications and services on the Internet Explorer and legacy Edge browsers after August 2021. This shouldn’t come as a shock, as they’ve been hinting at discontinuing this browser since 2015. Regardless, what does it mean for […]
What it will take to be an MSP in the post-pandemic economy
This material was originally presented at Accelerate 2020 by Neural Impact The COVID-19 pandemic has altered how every business needs to operate. That includes managed service providers (MSPs). MSPs need to adapt not only to the turbulent market today, but also to the post-pandemic economy that will be here soon. MSPs, service integrators and all […]
Make the switch from break/fix to managed services and recurring revenue
Many partners have built a business based on break/fix work: trading dollars for hours. Break/fix is a great business model, but in the era of Cloud Services, there’s a much better alternative—managed services and recurring revenue. The big question is, how do you make the move from break/fix to managed services (and recurring revenue)? Do […]
What you need to know about security for Remote Desktop Services (RDS)
For IT service providers, one of the most notable consequences of the global COVID-19 lockdown was our clients’ shift to remote work. That created a large and sudden demand for Windows Remote Desktop Services (RDS). But as we expected, IT service providers and their clients weren’t the only ones aware of this shift. Remote attacks […]
The best ways to defend against ransomware? Backups & disaster recovery
Ransomware remains a major threat to businesses, especially SMBs. Just a single successful ransomware attack can be devastating. Managed service providers (MSPs) should be able to offer their clients a comprehensive set of tools to defend against ransomware. These tools can include endpoint protection, multi-factor authentication, and traffic monitoring. But do you know what the […]
Building your security offering: key components to include
One of the most frustrating things about modern IT support is security. Your clients assume you’re taking care of it, even if they haven’t paid for any specific service. They just assume that security is “built in”. Many still subscribe to the old myth that they’re safe because they’re too small and the bad guys […]
What’s new with Nimble in 2020
If you’re in the SMB space and you’re still looking for a powerful CRM tool with a manageable price tag, you should know that Nimble is a great fit for your customer’s sales and marketing automation needs. Since its release, Nimble has equipped small-business professionals with insights on social, relationship-building, and marketing activities for all […]
Develop an effective sales process for your MSP business
What’s the biggest challenge for any technology company? It’s not security or even building the right bundle. It’s sales! No matter how large or small your company, you need a steady stream of new prospects and new clients. Almost everyone says they hate sales. But they don’t, really. Sales represent new clients, new projects, new […]
How to start reselling UCaaS
Unified Communications as a Service (UCaaS) is the modern way for your clients to stay connected to you and the people they work with. For partners and customers, UCaaS is a combination of productivity tools and telephony solutions working to power a complete communication and collaboration platform for your users. It empowers them to seamlessly […]
Endpoint security showdown: Bitdefender vs. Kaspersky
Cybersecurity should be of utmost importance to both business owners and IT professionals. Small and medium-sized businesses (SMBs) are targeted by more than half of cyberattacks, and 60% of them close their doors within six months if hacked. For managed service providers (MSPs), whether your customers are small or large, protecting endpoints is critical. You’ll […]
Letsignit plans for MSPs and their clients
In case you haven’t heard, Sherweb added a new partner and solution to its list of business applications: Letsignit! This professional email signature generator and management solution is great for clients of any size and can be deployed in any industry. All modern businesses need professional email signatures, after all. Depending on your clients’ business […]
Do you have the right hardware for Microsoft Teams?
An increasing number of businesses are choosing to move their phone systems to the cloud. As Microsoft Teams also continues to grow in popularity, managed service providers (MSPs) that offer Microsoft 365 and Teams need to be prepared to provide and support calling capabilities for their clients. Having the right hardware for Microsoft Teams makes […]
Find out if Managed Teams Voice is right for your business
While Microsoft Teams does have a built-in phone system that end users can take advantage of, managed service providers (MSPs) can add more value to their clients’ Teams experience with Sherweb’s Managed Teams Voice offering. As a value-added cloud solutions provider and award winning Microsoft CSP partner, Sherweb can help MSPs and their clients ensure […]
Why the cloud now?
We’ve been championing the value of cloud migrations for a while. But now, with more and more businesses forced to figure out remote work plans, the benefits of having a centralized and always accessible cloud platform are crystal clear. In short, there’s never been a more opportune time to move to the cloud. Even before […]
Drive business with professional email signatures from Letsignit
Have any of your customers ever said it was too difficult to create professional email signatures because there wasn’t a handy template they could plug their information into and easily update? Does this issue negatively impact their brand because their outreach doesn’t look legitimate? As their managed service provider (MSP), you should suggest integrating with […]
Windows Virtual Desktop: helping MSPs help their clients work from anywhere
When Microsoft came out with its Azure-based Windows Virtual Desktop in 2019, the business world was ready. More and more employees are on the move during their work day, and a Forrester survey found that an average of 2.3 mobile devices are used by employees every day to accomplish work-related tasks. A whopping 74% of those […]
Why Microsoft Teams is the hub for teamwork
With business-as-usual taking on a new meaning in today’s reality, organizations are turning to Microsoft Teams to help them meet their remote communication needs. As one of the fastest-growing Microsoft business apps, the chat-based collaboration platform enables businesses to streamline communication and business operations. By providing work-from-home VoIP services, it’s become a front-running tool for […]
Choosing a CRM, Nimble vs. Zoho
Businesses that deal with customers know that there are many factors to consider to do it well. A relationship with a customer consists of multiple types of communication and meeting their needs in the best possible way to nurture the relationship. For this reason, businesses can benefit from customer relationship management (CRM) software. This software […]
Windows Virtual Desktop deployment tools, Nerdio VS. CloudJumper
Windows Virtual Desktop lets your clients enjoy a full desktop experience on any device. By using Microsoft-approved service value-adds like Nerdio or CloudJumper, a WVD deployment is guaranteed to run smoother. But which one is better? Both of these WVD migration tools boast a similar mission that can help your client get set up and […]
Everything you wanted to know about CIS controls and implementation groups but were afraid to ask
Whether during good times or bad times, like a lockdown, security threats are always out there looking for victims. You may have or will soon move to the cloud with Microsoft 365, so you likely need a cybersecurity roadmap and execution plan. We have great news for you! Sherweb has the expertise and staff to […]
Get to know the Microsoft 365 admin center
For professionals managing Microsoft 365 Business tenants, the Admin Center is your one-stop-shop for handling all your business services, users, and devices in the cloud. The Microsoft 365 admin center is easily accessed through the Microsoft 365 application or by going to admin.microsoft.com. There are two types of admin accounts: global or regular. Whenever you […]
Always look on the bright side of Outlook scheduling
We all know what a great email application Microsoft Outlook is. But have you ever explored its scheduling and calendar functions? That is what we will do in this article. So, let’s get started. We will be using MS Outlook 365 for all tasks. Learn how to transform your MSP and your clients’ businesses […]
Windows 10 update: the latest features
The latest Windows 10 update included some important productivity features of interest to IT pros, administrators and service providers. Let’s take a look! But first—why should you care about Windows updates in the first place? A few reasons: Improved performance and stability New features to increase your productivity Elimination of possible security weaknesses Features to […]
QuickHelp as a powerful change management tool
The success of any cloud deployment depends on much more than just the technology itself. If your client’s users aren’t engaged in the process and trained on how to use the new system, it will be met with indifference at best, and flat out opposition at worst. This is why change management is so important. […]
UserVoice – How your feedback influences our decisions
As a long-time cloud provider, Sherweb realizes the concerns you may have had with trusting a third-party hosting provider like us with your data migration. While many others also claim to be the best at servicing their clients, we truly live up to that promise at Sherweb. We believe our partners made the right choice […]
Bring your data together with Microsoft PowerApps
Business in the 21st century has become more complex than ever. Data is at center stage, business operations and data storage are moving to the cloud, there is an app for everything under the sun and employees are working from multiple locations and on multiple devices. What businesses need more than ever is technology that […]
What is Sherweb’s Advisor program
Managed service providers (MSPs) and many other types of consulting businesses frequently have customers that require specific products and services to enable their business. It is in the best interest of businesses to be able to offer these products and services to their customers, and this is precisely what the Sherweb Advisor program helps them […]
Choosing a CRM: Nimble vs. Salesforce
Whether you have decided to use customer relationship management (CRM) software for the first time or you want to upgrade to one that better meets your needs, you want to be sure to choose the right platform. Choosing a CRM can be a difficult task because you want to make the right choice for your […]
How it’s done: porting a business phone number
Porting numbers, or taking an existing phone number and transferring it to another provider, isn’t exclusive to consumers. Businesses do it frequently. That’s why the term Local Number Portability (LNP) was coined with the signing of the Telecommunications Act of 1996. LNP gives consumers and businesses a way to separate from their current communications provider […]
Make the best use of Dynamics 365 and Power BI
You probably know that your data is the most valuable asset of your business, but like most business owners, you likely struggle with what exactly to do with all that data. You may be sitting on top of a gold mine, but if you don’t have a way to dig it out and use it, […]
Our partners’ questions about setting up remote work answered
As the world experiences a massive shift to remote work, the need for new business tools is always increasing. We held a few webinars about remote work over the past few weeks and received many great questions on a variety of subjects. Many of the questions were so good that we wanted to create this […]
Using Microsoft To Do
Microsoft To Do allows you to create and maintain tasks. It is much more versatile than the Tasks feature available in Microsoft Outlook. Read on to find out why. To Do has the following features: A daily planner with suggested tasks Access your lists anywhere, on any device Share lists and tasks with friends, family, […]
Optimize remote work tools and be ready for anything
The number of people working remotely was increasing at a phenomenal rate even before the COVID-19 coronavirus pandemic of 2020 swept the globe. FlexJobs reports an increase of 44% in remote work in the United States over the past five years and a 91% increase over the past ten years. In Canada, 47% of employees […]
The importance of Federated Identity Management (FIM)
Individual digital identities have always been necessary to access sites and applications, but back in the day, you had to log in every single time with your username and password. The website or app stored this info for the session, and once you left the site or logged off, you had to do it all […]
Everything you need to know about the Microsoft 365 Compliance Center
The world of regulation and legislation is a busy one. According to Thomson Reuters’ Compliance Survey, “For 2019, the most commonly cited challenges included: increasing regulatory burden; financial crime, anti-money laundering; culture & conduct risk; and the availability of skilled resources.” The same study showed the biggest compliance challenges predicted for 2020 are “keeping up […]
What you need to know when going for a hybrid cloud solution
Most organizations deal with the pressure to innovate, be more efficient, and continue to grow financially. A key growth factor for all businesses is to have some sort of transformation to become a digital business. Cloud services and platforms offer organizations a chance to do this both quickly and cost-effectively. A core element that is […]
Why you should upgrade your OS if you’re running Windows 7
As a business owner, you know that while you’d often like technology to be the last thing on your mind, it usually needs to be one of the first. With threats of ransomware, viruses, data theft, and other forms of cyberattacks always lurking, you need to make sure your company is protected. This becomes especially […]
How a Dynamics 365 (D365) Partner-to-Partner network works for you
In the past, we have shared the incredible advantages Dynamics 365 offers both partners and Dynamics 365 specialists. These advantages include opportunities for resellers to generate new leads, the fact that MSPs can pick up new clients while keeping the licensing rights and the knowledge that new partners can be trusted because they have been […]
Get efficient with the G Suite Learning Center
There’s no doubt G Suite is a valuable tool for businesses of all sizes. If you’re looking to get the most out of G Suite in the workplace, the G Suite Learning Center is an excellent place to get answers. It’s fully packed with training guides, resources for switching from Microsoft, productivity tips, customer examples—everything […]
7 tips from successful remote teams
Many businesses have been pushing the idea of remote work. Some leaders, however, are concerned that productivity and accountability could suffer because of it. But recent talent shortages coupled with ever-increasing commute times are making the option of creating remote teams more appealing every day. If this isn’t enough, the current COVID-19 pandemic has forced […]
6 easy tips to avoid getting attacked by hackers
Today’sbusiness landscape is governed by all-things-internet. From the efficiency of cloud computing to the communications of remote teams – we rely heavily on the internet for our business models. However, this reliance has also exposed us to ever-growing security risks. There were 7.2 billion malware attacks and 151.9 million ransomware attacks in 2019 alone. Cybercrime […]
How to use Microsoft Visio Online
Microsoft introduced Visio 1.0 in 1992. It has always been improving with each new version. What started as a desktop application is also available today as an online application. Visio Online is compatible with other versions of Visio. You can share diagrams and flowcharts across teams and receive feedback comments from your colleagues, all in […]
Why do businesses need our QuickBooks integration?
Today’s IT services environment is highly competitive, making integrations a necessity for businesses operating in this niche. The good news is that businesses have a wealth of productivity-enhancing tools at their disposal – from remote monitoring to security management, and now billing automation as well. Those who do not leverage these solutions put their business […]
Windows 7 End Of Life (EOL) how will you help your clients?
A good partner always helps their associate with big changes, whether they be partners in personal or business life. As an MSP, you know this. When a big change or announcement comes down the pipe, your clients turn to you first, and it’s your job to help them through the transition and give them good […]
Tigerpaw integration improves workflows for MSPs
Leading enterprises increasingly are realizing the importance of deploying contemporary IT solutions to sustain their competitive edge in the market. Automating solutions and streamlining processes are essential for Managed Service Providers that serve different clients with unique requirements – often spending their time doing low-value tasks like billing and invoicing. That’s why they often ignore […]
How Sherweb’s Kaseya integration creates efficiency
Modern enterprises rely heavily on their IT infrastructures to gain an edge over the competition. This dictates that modern organizations be highly efficient with improving productivity and scaling their operations, which can be a challenging task. Here at Sherweb, we have a range of integrated solutions that allow our partners to offer top-of-the-line IT-based services […]
How juice boxes can improve workplace culture
Workplace culture is an essential component of a company’s success. In a podcast hosted by Karl Palachuck titled Culture, Motivation, and Jacob “Juicebox” Wellman, Sherweb account executives Jacob Wellman and Nicholas Ford share tips on how to create a fun culture at work. Those tips, along with a few others, can really shape the way […]
8 painless tips to make Office 365 more secure
In this fast-paced landscape, your organization’s data is shared and accessed from more devices and locations than ever before. Back in the day, cyberattacks were easy to spot. “Today, phishing attacks are so perfectly designed that even experts can be fooled. Plus, many pieces of malware are so well-engineered they can sweep the globe before […]
6 ways Dynamics 365 and Office 365 reinvent productivity
Advancing technology has paved newer avenues for businesses to increase collaboration, communication, and, ultimately, efficiency. Technologies like cloud-based application suites and platforms have allowed businesses to mitigate computing costs and elevate efficiency. An excellent example of such a solution is Microsoft Dynamics 365. This suite offers assistive technology that acts as a one-stop-shop for all […]
Why all MSPs should be thinking about vulnerability assessments
Security is essential for everyone, no matter which department a person works in, how big or small the company is, or what industry the organization belongs to. Sensitive data is sensitive data. That gives MSPs, or managed service providers, an easy way to create a conversation with customers about routine security checks. Vulnerability assessments are […]
Positioning G Suite for any scenario
We all know cloud productivity tools are gaining popularity. Businesses realize the advantages of being able to work, communicate and collaborate in real-time, as well as the importance of staying competitive in an increasingly online world. With that said, it’s not surprising that Google’s G Suite is also becoming more popular across the business landscape. […]
How Nerdio for Azure simplifies Windows Virtual Desktop provisioning
The number of remote workers has increased significantly in the past decade. The capabilities that a virtual desktop allows has been a driving factor. A virtual desktop lets a worker use their hardware or even another employee’s hardware as long as it’s utilizing the same operating system. Each user’s experience is unique because of their […]
Partner-to-Partner (P2P) advantages for Microsoft Dynamics 365 partners
With more and more organizations migrating their operations to the cloud, the need for native cloud-based applications has grown in recent years. Managed service providers (MSPs) need a robust solution that offers their customers features, such as customer relationship management (CRM) and enterprise resource planning (ERP). Microsoft Dynamics 365 is a comprehensive cloud-based application that […]
How Google Docs works for business
You probably know how well Google Docs works for you on a personal level. But have you stopped to think about how it can benefit your business? Google Docs is more than a word processor The business version of Google Docs offers all the capabilities of other office suites like Microsoft Office, including word […]
Microsoft 365 Security Compliance features
Security and compliance can be a challenging topic for any business owner. It’s legally required but can be cumbersome and tricky to implement without the right tools. Fortunately, if you have Microsoft 365, you have the right tools already! Microsoft 365 has many features that can help with all aspects of security compliance requirements. There […]
What is Microsoft Azure Site Recovery?
Developing a business continuity disaster recovery (BCDR) plan is critical when creating a proactive strategy for your organization’s infrastructure. Anything can happen that could cause an outage in the availability of your products and services. That loss of time can push a consumer to a competitor’s site. This is where Azure Site Recovery comes in. […]
Manage PowerShell permissions and prevent unauthorized access
If you are an average computer user, it’s likely you’ve never even heard of PowerShell. However, if you’re an admin, a more tech savvy user, or a nefarious individual who wants to hack into other people’s systems, PowerShell scripting can be a powerful office tool. So what is it? What is PowerShell? Using PowerShell scripting […]
Microsoft 365 Business Voice features
Having a unified system of communication for your business can be difficult in this day and age. People communicate in many different ways – call, text, email, meetings, face-to-face – depending on the situation. And as a business owner, it’s your job to make sure that you have a communication solution that will cover whatever […]
7 reasons why you should resell Dynamics 365 with Sherweb
There are many silos in the way of organizational success. For example, when a company’s transactional systems, social networking, and productivity tools are separate, they do more harm than good to businesses in the long run. These silos, as Patrick Lencioni mentions in his book Silos, Politics and Turf Wars, “[…] devastate organizations. They waste […]
Stop spammers in Microsoft 365 with Office Protect’s forwarding block
We’ve talked before about how to flag any outbound spam leaving your organization, which is essential to prevent someone who’s just starting from sending spam or one-off emails that might go out. But what happens if, as often happens with spam, someone decides to send out spam emails automatically, en masse? Obviously, it would be […]
A time to give back to our community
As the year comes to an end, we reflect on 2019 and the wins we’re most proud of. But mostly, we’re spending this time in gratitude; we’re thankful for our passionate team and partners, and we look forward to celebrating with loved ones. We all know that it’s important to give back all year ‘round, […]
Why you should use Proofpoint email protection
Email is one of the most widely used communication platforms, if not the most commonly used medium. From business documentation to marketing campaigns, every individual and commercial entity relies on email to disseminate information and carry out professional communication. According to Statista, 281 billion emails were sent and received in 2018 daily. Astounding, right? That […]
What’s new with Microsoft Teams in 2020
Microsoft is coming out with its 2020 updates to Microsoft Teams, announced at this year’s Microsoft Ignite. These fantastic updates will help improve team collaboration and communication. They will also help streamline overall business collaboration and processes for increased productivity. These improvements are a result of Microsoft’s goal to make Microsoft Teams a unified collaboration […]
Demystifying Azure Lighthouse
As a managed service provider, it can feel like a constant battle to differentiate yourself from other providers. Customers won’t just accept that you are the best; they have to know it. They need to know you provide the best, most trustworthy, and reliable services. That means that you should know this as well. You […]
Profit from Microsoft Dynamics 365 Partner-to-Partner (P2P) pairing
As an increasing number of organizations migrate to the cloud, there is a growing need for cloud-native applications and platforms as they offer increased value, efficiency, and flexibility for organizations. Dynamics 365 is one such application that provides businesses a complete suite of cloud-based applications to help them grow. It is one of the first […]
7 ways Microsoft 365 improves workplace productivity
If you recently purchased Microsoft 365 for your business (or you’re still considering if it will be a smart business move), this article is for you. In this article, I’ll share seven ways Microsoft 365 will take your business forward that add productivity. These are seven things you’re missing out on if you’re still contemplating. […]
Sherweb’s value-added services: operational effectiveness
Sherweb considers the growth and prosperity of its partner network a massive priority. Our partners’ success is our success, and we’re fixated on positioning our partnerships to be as mutually beneficial as possible. We’re so focused on providing value for partners, you could say it borders on obsession! We’ve incorporated this passion into four pillars […]
How to sell your first CRM: an interview with Rick McCutcheon
With more and more businesses moving to the cloud, the word CRM is thrown around A LOT. The truth is, without a centralized and automated CRM system, it’s hard to seize new opportunities and build strong relationships with your customers. According to a recent report by Gartner, “Worldwide spending on customer experience and relationship management […]
What is the Microsoft Partner Network ID (MPN ID)?
The Microsoft Partner Network is the official Microsoft partner program that helps partners grow their business, reach customers, and sell their solutions. It’s important for resellers to have a Microsoft Partner Network ID (or MPD ID) to ensure that their CSP reach and revenue is recognized properly. This will impact their eligibility for partner incentives, […]
Office Protect: control third-party apps in Microsoft 365
These days, there’s so much existing software that helps us do our jobs and live our lives that it’s incredibly overwhelming. Every day we learn about something new that can improve our workflow, time management, and more. But how do we know what’s really useful and what’s just trouble in disguise? How do we make […]
What is Bitdefender with Advanced Threat Security (ATS)?
Organizations face advanced threats to their data—this isn’t hidden knowledge. There’s a cyberattack on networks and computers every 39 seconds, affecting one in three North Americans each year. Managed services providers (MSPs) in particular can headline such cyberattack agendas, providing access to various organizations they work with. This is why endpoint protection has emerged as […]
Bitdefender with Endpoint Detection and Response (EDR)
Enterprises are operating in a highly dynamic business environment, indicated by the rapid integration of high-tech devices and strategies. However, as organizations continue to leverage the cloud and manage hundreds of devices, they are facing increased threats to the sanctity of their data. Not only have data breaches continued to rise, but cybercriminals are becoming […]
Help your customers make the move from Skype to Teams
If you hadn’t heard, big changes are coming to Microsoft’s Unified Communications (UC) offerings. Back in July they announced that Skype for Business Online will be retired July 31, 2021, followed by the end mainstream support for Skype for Business Server 2019 on January 9, 2024. User organizations will need to migrate to Microsoft’s newer […]
How to move from transactional to consultative selling
Transactional vs. consultative selling is somewhat of a buzz phrase in the industry, but what does it really mean? How can you implement consultative selling, and what will it mean for your organization? Transactional vs. consultative selling, defined Transactional selling is typically very product-focused. It’s pretty much the way sales were done in the past. […]
Microsoft 365 vs. Office 2019, which one should you pick?
Ever wondered what the difference is between Microsoft 365 and Office 2019? For starters, don’t let the name similarity fool you. Although both give you access to the desktop apps we’re familiar with (Outlook, Word, Excel, PowerPoint, etc.), many aspects set one apart from the other. Lean in, my friend. After reading this post, you’ll […]
Do you need to upgrade your client’s endpoint security?
Did you know that it could take a company up to 197 days (that’s more than six months!) to identify a data breach, and another 69 days to contain it? Advanced persistent threats (APTs) have become a top risk for businesses regardless of their size or industry. Unlike typical attacks, APTs sit undetected in systems […]
A look back at Accelerate Cloud Summit 2019
Last week, Sherweb hosted its annual Accelerate Cloud Summit 2019 in Montreal, Metropolis of our belle province. The three-day event was a great opportunity for us to meet partners face to face, and for our partners to learn, network and grow. On top of this, Accelerate was a great place to get direct insight from […]
How MSPs can add value to their offering with Office Protect
Office and Microsoft 365’s user count exceeded 155 million in 2018. While this rise in popularity is a testament to the suite’s success, Microsoft 365 hasn’t come without its security concerns. Learn how Office Protect helps keep your Microsoft 365 tenants safe with our e-book Studies have revealed that 75.5% of all Microsoft 365 apps […]
BitTitan vs. SkyKick, 4 reasons why BitTitan is the better choice
We get it—you always want the best cloud experience for your customers and want to provide them with the smoothest migration from one cloud environment to another. You have two amazing tools at your disposal: BitTitan and SkyKick. Which do you choose? Don’t miss our 3 easy steps guide for a successful migration […]
Office Protect, flag phishing emails in Microsoft 365
Phishing may sound like a leisurely activity by the lakeside, but that picturesque scene is far from reality. Hackers and scammers employ phishing to steal your data. All it takes is a single click to grant someone access to your organization’s confidential information. So, do you know how to combat phishing? If not, read on […]
Unified Communications as Service (UCaaS): what it is and how it works
In today’s world, we are constantly communicating with each other and there are many different forms for these communications. We make phone calls and send emails and text messages like we have for many years. But we also communicate online via voice over IV (VoIP) conference calls and meetings, social media, chat and messaging services, […]
What is endpoint protection and why do you need it?
Today’s enterprises must keep pace with technology to protect their assets—especially any confidential data—from cyberthreats. But this is becoming increasingly difficult due to the number of devices that connect to an organization’s network. This raises notable concerns over endpoint protection. Endpoint protection—also known as endpoint security—refers to the security measures taken to address threats faced […]
A Look at Nimble Integrations
Nimble is CRM software that manages your contacts and pipeline, tracks social media, analyzes sales intelligence, and automates marketing efforts. All of this makes it one of the best and most trusted CRM tools globally. With the latest upgrade to Nimble 5.0, users keep the functionality they love while getting many improvements for G Suite […]
Office Protect settings: Outbound Spam Notifications
Spammers are truly the worst. They’ve bombarded us with so many phone calls that we now have to purchase special apps to block robocalls, and they send so many emails that around 85% of all email communication is now spam. All that spam received has to be outbound spam from somewhere. Learn how Office […]
Everything you need to know to resell Dynamics 365
Business owners are increasingly looking to drive digital transformation to meet the changing needs of their customers and seize new business opportunities. Reselling Dynamics 365 is one great opportunity to achieve just that. For a company to survive in today’s technology-driven world, focusing on the now won’t cut it—it has to be about the next. […]
Understanding the Microsoft Business Center and MPSA
Maybe you’re like me and have never heard of the Microsoft Business Center. Or maybe you know it by its old name, the Microsoft Volume Licensing Center. Learn how to navigate the CSP environment with our guide The MPSA License Program has been around since 2014. As it turns out, it works though […]
Monitor Microsoft 365 mailbox activity with audit logs
Do you ever wish you could monitor every activity in your inbox and intercept security threats? That would certainly be wonderful, but as a business owner, you're busy enough as it is. You barely have enough time for your main responsibilities, so how can you be expected to stay on top of security, too?Fortunately, you can with Office Protect's Mailbox Audit Logs Always On setting. This allows you to keep a close eye on all important mailbox activities without having to do so manually.
5 Ways SIP Trunking Benefits Both MSPs and Their Customers
Legacy phone infrastructure is known for being temperamental and complex. Unfortunately, many MSPs have had to learn this the hard way. And it’s also the reason many customers are hesitant to make major changes to their telecom setup. That’s why migrating them to a SIP trunk is a relatively painless way to give them some […]
The Digital Transformation and Cloud Service Goldrush – How Resellers Can Participate
Business transformation is one of just a few trends that will impact organizations for years, and possibly even decades to come. According to ZDNet, 70% of firms either are in the process of digital transformation or have a plan in place to start soon. If you are looking to enhance your reseller business and become a Managed Service Provider (MSP), transformation is […]
Marketing 101: An interview with Brigitte Roy
Sherweb is committed to helping its partners succeed. One way we accomplish this is by sharing our marketing expertise, assisting partners in bolstering their brand awareness and digital reach in order to grow their business. We also try to lead by example, practicing what we preach by focusing on our own digital marketing efforts through […]