Self-Service Portal

Empower your clients. Streamline your workflow.

Give your clients a self-serve storefront to manage subscriptions, users and everyday changes without back-and-forth or delays.

Get started Request discovery call

An MSP and an MSP's end client on their computers using Sherweb's Self-Service Portal.

“One of the things we really like about Sherweb is the Self-Service Portal. It lets our clients manage their own license changes without having to email us for every little update. It just makes things easier for everyone.”

Adam Crain - IC 360

Customize your digital storefront for each client

Offer an individualized experience while you maintain control over how each of your clients discover and purchase products.

Tailor your client experience
Control product visibility, service offerings and pricing for each client.
One storefront for all you offer
Add SKUs for your own products and services alongside Sherweb solutions.
Toggle approvals on and off
Enable order approval workflows when oversight is required.

Flexible permissions
Easily update who can adjust licenses, change solutions or add new ones from the storefront.
Everything on one bill
Provide a single, consolidated invoice for both Sherweb solutions and your services.

Elevate your brand with a professional portal

Deliver a seamless experience under your own brand with a polished interface that looks and feels like an extension of your business.

Your own logo and naming conventions

From the login screen to automated email notifications, your name, logo and identity lead the experience.

Supports single sign-on (SSO)

Works with Microsoft Entra ID and Google Workspace to give your clients secure, one-click access.

Available as a Progressive Web App (PWA)

Get the feel of a custom-built tool with no dev time required.

Activate and update storefronts at any time

Respond to client needs in real time with unique storefronts that can be activated and updated whenever required.

An MSP's end client using Sherweb's Self-Service Portal on a tablet to manage his own subscriptions and everyday changes.

Self-service that works for everyone

Our portal offers smart features that empower your clients and simplify your workflow.

Available 24/7/365
Your clients can make instant changes on their own, within the permissions you set. You get time back for strategy, growth, and complex projects.
ConnectWise integration for streamlined ticketing
Clients can submit and track tickets directly from the portal, with each request auto-routed to the right queue based on your settings.
PayPal integration for simplified payments
Clients can view and pay invoices with a credit card through PayPal for hassle-free transactions. Invoices sync from your connected PSA and payments go straight to your account with balances updating automatically.

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