Given the fact that there are many online backup solutions currently available on the market, choosing the most ideal one for your needs requires careful consideration. The price of the service is always figured into the equation, but what really matters is whether you’re getting the best value for your money.
That said, here the most important factors that you should look into when weighing your online backup options.
Ease of Use
No business should have to jump through hoops just to use an online backup service. In the absence of an IT department or even just a tech guy in the organization, you would want a solution that allows you to get started right away – i.e., create your account, add users, and backup data – without having to go through complicated set-up activities. The restore process should also be just as easy because all that data backed up online is completely useless unless you can recover it when the need arises.
Does the service allow for multiple users with corresponding access levels? Does it offer file syncing and sharing capabilities in addition to backup? The ability to create and manage multiple users should come in handy for larger organizations with various departments, while collaboration features such as file syncing and sharing are useful for companies with employees based in different locations. In addition, some backup services offer continuous data protection while others upload data at specified times.
Obviously, you can find a lot more features as you check out each of the online backup solutions (including network backup, data compression, remote/mobile access, file versioning, file redundancy, bandwidth toggling, etc.) so it’s up to you to choose one that has the features most suitable for your business.
In online backup, data is generally transmitted through SSL technology, and kept stored using either 128- or 256- or 448-bit encryption which renders the files unreadable. These measures keep the data safe from prying eyes. The mechanics of exactly how encryption works may elude the average user, but suffice it to say that these technologies are the same ones used by banks, e-commerce sites, and credit card corporations for transactions that transpire over the web.
Online backup services are usually priced according to the total data that you can backup. Business plans can range from $30 to $100 per month (cheaper if paid on annual basis) for about 100-200 GB storage and 3-5 users. Additional storage may be added for a corresponding fee.
Customer support is a must-have for any online backup service user. However easy-to-use a solution may be, you never know when a problem can crop up. To address these concerns, most backup companies have a customer service section where a user can access help resources, send an email, or communicate directly with a representative through live chat or phone.
So, now that you have read this blog post, you know exactly what you need. Compare now with our SkyNox online backup offers.
*Update 17 Sep 2014: SkyNox now goes by a new name. Details