Experts by
your side

Talk to our experts

Anytime, anywhere

Whatever your issue, we can provide you with the right solution. Let us handle key support functions
for you without all the headaches associated with hiring competent staff.

Technical
support

We can cover all your L1 and L2 tickets, be on standby in case you need to escalate more difficult cases and everything in between.

Pre-sales
Solution Architects

Our experienced team can help you with solution engineering, technical advice and solution best practices. They’ll even jump on calls with you to help close complex deals.

Technical
Account Supervisor*

When you need to escalate a technical support issue, we’re always here to help. We’ll coordinate the intervention of various technical teams to ensure they work efficiently to solve any problems that arise.

*Unlock service based on partner benefit level
Here for you, and your clients

Here for you,
and your clients

Your clients experience all kinds of technical problems and we’ve got the expert staff to handle them. We offer white-label services and under your brand for pre-sales, migration/onboarding and round-the-clock technical support. Our 300+ agents based in North America have your back with an average response time of 40 seconds.

Become a partner

Achieving your objectives and supporting clients is that much more successful when you work with a
value-added cloud partner dedicated to your success.

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Infokit