Password resets. Account lockouts. Insecure spreadsheets. If this sounds all too familiar, you’re not alone. For many MSPs, managing credentials across dozens of clients is a major operational drain and a significant security blind spot. Weak and reused passwords remain a primary entry point for data breaches and put your clients at constant risk. And as businesses adopt more cloud applications, this password sprawl becomes even more challenging to secure.
NordPass is a secure, centralized password manager for MSPs specifically designed to protect credential security across multiple client environments. Built with a zero-knowledge architecture and robust encryption, it offers enterprise-level security tailored for MSPs. To get a complete understanding of the value NordPass brings, let’s first look at the common password management challenges MSPs face every day.
Why password management is a growing headache for MSPs
Even with advances in cybersecurity, credential management remains a weak spot for many businesses and a growing responsibility for MSPs. According to Cisco’s 2024 Cybersecurity Readiness Index, 37% of companies were impacted by credential stuffing in the past year. This creates a distinct set of challenges for service providers:
- Pervasive security risks: Without a proper management tool, you’re left fighting against insecure habits like weak or reused passwords, which expose clients to unnecessary risks.
- Constant operational drain: Password-related support tickets are more than just an annoyance; they pull technicians away from higher-value work and eat into your margins.
- Inefficient client management: Trying to manage security with a network of consumer-grade tools and spreadsheets doesn’t scale. It creates visibility gaps and makes it impossible to enforce consistent security policies across your client base.
- Mounting compliance demands: Helping clients meet regulatory requirements like HIPAA, GDPR or SOC 2 is a major challenge without a centralized tool that provides clear auditing and control over credential security.
These issues create real barriers to growth and client trust, and that’s why the right solution makes such a difference. NordPass is built to handle these challenges in a way that works for MSPs.
A simpler, more secure approach with NordPass
NordPass is built to address common password management issues with a feature set designed to address how MSPs work. It gives you the control and simplicity needed to protect more clients with less effort.
A single dashboard for all clients
End the chaos of juggling multiple tools. NordPass’s centralized admin dashboard enables you to manage your clients’ passwords and enforce security policies from a single location.
Secure credential sharing
Empower your clients’ teams to collaborate safely. NordPass enables the secure sharing of passwords and other sensitive information, which helps users avoid risky practices like sending credentials over email or chat.
Enterprise-grade security
Protect client data with a zero-knowledge architecture and robust XChaCha20 encryption. This ensures sensitive information remains protected, helping clients meet compliance standards and giving you peace of mind.
An intuitive user experience
With a user-friendly interface and fast onboarding, NordPass is easy for both your team and your clients to adopt. A simple user experience means fewer support tickets and happier clients.
Proactive security monitoring
Identify and address vulnerabilities before they can be exploited. Features like the Password Health tool flag weak or reused passwords, allowing you to take proactive steps to improve security.
With its focus on security, usability and multi-tenant management, NordPass delivers measurable impacts to your MSP.
Turning password management into a business advantage
By adding NordPass to your portfolio, you can turn stronger security into a clear business advantage, driving both efficiency and profitability.
- Stronger client security: NordPass helps you proactively reduce your clients’ risk by eliminating unsafe password practices. Offering a business-grade password manager demonstrates your security expertise and helps you stand out.
- Increased operational efficiency: By centralizing password management and reducing the volume of support tickets, you can free up your technicians to focus on higher-value work. This improves your team’s productivity and your bottom line.
- Scalability for growth: The multi-tenant design and straightforward licensing make it easy to add and manage new clients, which means you can scale your security services confidently as your business grows.
- New revenue opportunities: Add a high-margin, in-demand security service to your portfolio. NordPass is easy to bundle with your existing offerings to increase the value you provide to every client.
It’s clear that NordPass offers significant benefits for MSPs, and that added value becomes even more critical when you look at how password-related risks and compliance pressures are evolving.
Staying ahead of credential-based threats
The need for robust password management solutions like NordPass is driven by clear trends in the market and the cybersecurity landscape. For one, a significant number of data breaches continue to originate from compromised credentials, making it a primary concern for businesses of all sizes. According to a Data Breach Investigations Report from Verizon, 49% all breaches analyzed involved the use of stolen credentials. Additionally, many small and medium-sized businesses lack the internal resources for effective password management, creating a strong opportunity for MSPs to provide it as a managed service.
To address these trends, many MSPs are shifting away from managing a patchwork of consumer-grade tools and instead focusing on multi-tenant solutions that offer centralized control. Increasing compliance pressures are also a factor: with regulations like HIPAA, GDPR and SOC 2 becoming more stringent, businesses need tools that can enforce security policies and provide audit-friendly logs.
These challenges aren’t going away, but with the right partner and a strong password manager for MSPs, you can stay one step ahead. That’s where NordPass fits in: as part of a broader security strategy that meets today’s expectations without adding complexity.
Your starting point for smarter credential management
Password management doesn’t have to be a time-consuming, high-risk chore. With NordPass, MSPs get a multi-tenant platform built to reduce credential-related risk and simplify client access management. It’s a password manager for MSPs that’s intuitive, fast to deploy and easy to scale.
NordPass joins Sherweb’s growing portfolio of MSP-focused cybersecurity tools, all backed by expert guidance, consolidated billing and hands-on partner support. Modern security starts with smart credential management—with Sherweb and NordPass, you’re set up to deliver both.
Ready to simplify password security?
Partner with Sherweb today and get a secure, multi-tenant password manager for MSPs with NordPass.
