Unified Communications as a Service (UCaaS) and Microsoft 365 Business Voice: in conversation with Sherweb and Microsoft

The VoIP industry has really taken off. This opens many doors for both PBX resellers and MSPs who are looking to add IP-based telephony solutions to their portfolio. In the last few years, we’ve seen a steady increase in the number of SMBs moving to IP telephony. To give you a clearer picture of the […]

In today’s world, we are constantly communicating with each other and there are many different forms for these communications. We make phone calls and send emails and text messages like we have for many years. But we also communicate online via voice over IV (VoIP) conference calls and meetings, social media, chat and messaging services, […]

Legacy phone infrastructure is known for being temperamental and complex. Unfortunately, many MSPs have had to learn this the hard way. And it’s also the reason many customers are hesitant to make major changes to their telecom setup. That’s why migrating them to a SIP trunk is a relatively painless way to give them some […]

VoIP, or Voice over Internet Protocol, is a technology that enables you to make and receive calls over the internet. A good and well-known example of a VoIP application is Skype, which allows users to make calls to local and international telephone numbers using the internet protocol (IP). While the technology has been around for […]