Why an On-premises PBX Vendor Might Not Be the Best Cloud Provider
Let’s face it. Even though nearly half of CIOs in large companies are spending 80% of their budgets to maintain existing on-premises systems, many of them are also increasingly moving to the cloud. In particular, voice over IP (VoIP) adoption has grown steadily over the past decade, with the worldwide market at nearly $40 billion […]
How Does VoIP Enhance the Customer Experience?
Are you keeping up with modern business communications? Technology has certainly made it possible to communicate in many different ways, so we’re no longer just left with the option of picking up the old telephone. Yet the majority of consumers still prefer to use the phone to connect with businesses. In fact, according to BIA […]
8 Facts About Having a Virtual Receptionist to Help Your Small Business Compete and Grow
You’ll probably want to ditch your ball and chain regular phone system after you’re finished with this article. One of the most popular features that comes with Internet phone services is having a voice-controlled system, also known as Interactive Voice Response (IVR). Think of this system as your own personal virtual receptionist. It welcomes callers […]
Why Are You Still Tied Down to Your Old Business Phone System? Save Big with Internet Phone Services
Your regular office phone system is preventing your small business from growing. Right now, you’re probably tied down to an office desk phone, costly monthly phone bills, and other expenses that come with a company landline and cell phone. What if there was a simple solution that turns your internet connection into a phone line […]
Internet Phone for Business: Deciphering VoIP Acronyms and Concepts (Part 2)
In our previous article, we presented half of our condensed VoIP glossary. Here's the second list of definitions to help you master the basics of IP telephony.
