Be honest. When it comes to selling Cloud PBX, how ready are you? Do you have the right marketing tools to properly position, promote and sell your modern telecom solution online?
As a managed service provider (MSP) or reseller, you have a lot of choices when it comes to choosing a cloud PBX provider. Often referred to as Internet Telephony Service Providers (ITSPs), there are over a 1,000 of them in North America alone. To make matters trickier for MSPs, almost all of them offer a […]
If you have ever sold a cloud PBX system before, you’ve been asked this question by a customer. If you’re new to selling cloud PBX systems, get ready to hear it – a lot. This is because the best prospect for a cloud PBX system is a businesses likely still using an old analog PBX. […]
Growth. It’s something that every MSP is looking for these days. But when it comes to growing your managed services business, there are two different paths you can take. 1. You can focus on new customer acquisition and increase the total number of customers you service and support. 2. You can focus on increasing the […]
One of the most popular features of a cloud PBX system is an IVR. An IVR, short for “Interactive Voice Response” system, can also be known as an auto-attendant or automated receptionist voice menu. This system allows a caller to use their voice or dual-tone multiple frequencies (DTMF tones) input via their phone’s keypad to […]