5 holiday preparations for Cloud PBX providers
The holiday season is here! Whether you offer VoIP services or simply own a business with a phone, it’s especially important at this time of year to consider the readiness of your Cloud PBX. In our experience, managed service providers (MSPs) find it helpful to cover the following five things to make sure they don’t […]
DDoS attacks are crippling VoIP infrastructure—don’t let it happen to you!
Over the course of the last few months many of the largest VoIP networks across North America and Europe have been crippled by sophisticated and specific distributed denial of service (DDoS) attacks capable of evading typical prevention measures. Many of these networks serve as the backbone of most VoIP calls and therefore are (or should […]
Insider view: How Sherweb VoIP services help MSPs grow
Having worked in the telecom industry for close to 10 years, I’ve had a chance to work with many providers and explore many offerings. Some of those years were spent with the “big telcos,” but more often I dealt with smaller companies. The first ITSP (internet telephony service provider) I had a chance to work […]
How to start reselling UCaaS
Unified Communications as a Service (UCaaS) is the modern way for your clients to stay connected to you and the people they work with. For partners and customers, UCaaS is a combination of productivity tools and telephony solutions working to power a complete communication and collaboration platform for your users. It empowers them to seamlessly […]
Do you have the right hardware for Microsoft Teams?
An increasing number of businesses are choosing to move their phone systems to the cloud. As Microsoft Teams also continues to grow in popularity, managed service providers (MSPs) that offer Microsoft 365 and Teams need to be prepared to provide and support calling capabilities for their clients. Having the right hardware for Microsoft Teams makes […]