Which Cloud PBX Provider is Right For You? Get to Grips with ITSPs
As a managed service provider (MSP) or reseller, you have a lot of choices when it comes to choosing a cloud PBX provider. Often referred to as Internet Telephony Service Providers (ITSPs), there are over a 1,000 of them in North America alone. To make matters trickier for MSPs, almost all of them offer a […]
How MSPs Can Accelerate Their Growth by Reselling Cloud PBX Services
Growth. It’s something that every MSP is looking for these days. But when it comes to growing your managed services business, there are two different paths you can take. 1. You can focus on new customer acquisition and increase the total number of customers you service and support. 2. You can focus on increasing the […]
9 Things You Must Know About Designing an IVR Greeting
One of the most popular features of a cloud PBX system is an IVR. An IVR, short for “Interactive Voice Response” system, can also be known as an auto-attendant or automated receptionist voice menu. This system allows a caller to use their voice or dual-tone multiple frequencies (DTMF tones) input via their phone’s keypad to […]
Why Using a Great Cloud PBX Provider is Valuable to MSPs
There are many reasons customers make the switch to a cloud PBX. There are cost savings. There’s ease of use. There are productivity increases. Then, there are the offers. You’ve seen them. Free months. Free phones. Unlimited calling. Some providers might even be offering up their first born when you subscribe for a new line. […]
Get Certified: How to Make a Solid Sales Pitch for Cloud PBX
Quick question. How much do you know about VoIP and Telecom? You might have heard about the booming market for Cloud PBX, but do you feel qualified to make a solid sales pitch to your clients? If you said no, we’d understand. Most MSPs spend a good part of their day either reselling various cloud […]
