When it comes to implementing Voice over IP (VoIP), two options compete: hosted PBX vs. SIP trunking. Both solutions aim to free businesses from traditional telecom operators and their costly analogue systems. While they’ve got similar functions, they differ in their financial, logistical and technical requirements.
Only 16% of MSPs are offering hosted PBX solutions. This statistic may be striking, but it’s not hard to understand. Here’s why.