A good partner always helps their associate with big changes, whether they be partners in personal or business life. As an MSP, you know this. When a big change or announcement comes down the pipe, your clients turn to you first, and it’s your job to help them through the transition and give them good […]
Moving through life with blinders on is never a good idea, especially if things aren’t going well. The more you ignore existing problems, the longer they’ll persist. And that can potentially hurt your business. Your business’s security settings are the same way. We’ve discussed their value before—how important it is to implement security policies that […]
When clients hire you as their managed services provider, it means they have trusted you with the most important asset in their business – their data. This is a trust that if breached can never be recovered. Just one attack could damage your reputation and cause you to lose clients and revenue. You know it is of the utmost importance to ensure that your clients’ data remains safe and secure, but fighting against hackers can be a constant challenge. With new technology coming out every day and armies of people working to exploit that technology, what threats are out there and how can you fortify your systems against them?
I’ve worked in a call center as a customer service representative. You know, the kind of call center that is rigid, confined, and most of all, very boring! That’s why I was so surprised when I started working at Sherweb. Our technical support advisors don’t offer typical customer support, and they certainly don’t work in […]
Professionals in the legal industry have especially busy schedules and deal with lots and lots of documents. When you’re a lawyer with a hectic schedule, having to save and sift through tons of data every day is the last thing you want on your plate. Migrating your data to the cloud and using a cloud-based […]