How you handle customer service can drive your business to success or bankruptcy. World-class companies like Apple, Amazon, and Spotify all have fantastic support services that keep customers happy so they don't change to the competitor. Dynamics 365 offers a customer service app that has everything you need to drive your business further. Let’s go over its main capabilities and features.
Google Calendar is one of the industry’s most popular scheduling and organizational tools. It’s flexible, intuitive and benefits from the excellent design interface and security seen with all Google products. Even better, Google Calendar regularly comes out with new features and functions. A recent example of these is “Appointment Schedule,” a feature intended to help […]
Microsoft Teams a cornerstone of modern workplace. The self-proclaimed “hub for teamwork”, Teams lives up to our expectations and then some when it comes to communication, collaboration and productivity platforms. Here’s what I would say are the top three benefits that Teams brings to my day on a regular basis: Less email! Instead of sifting […]
Many office workers spent the better part of the past two years working remotely. But remote work negatively impacted employees’ sense of belonging. Indeed, according to the 2022 Work Trend Index, almost 60% of workers felt disconnected from their teams due to remote working arrangements. And disconnected employees have worse well-being and lower productivity than […]