Unified Communications as a Service (UCaaS)

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What is UCaaS?

Primary UCaaS components:

Instant messaging






Why UCaaS matters

Save time

Cut down on time spent clicking around by making calls, joining meetings & sharing files with a single app

Save money

Consolidate subscriptions for calling, meeting technology & productivity onto one affordable monthly bill

Grow business

Reinvest time and money saved into other business priorities like client relationships, marketing or R&D

Sherweb’s UCaaS solution

How it works, features and benefits:

Office 365
  • Teams
  • Outlook
  • Word
  • Excel
  • PowerPoint
  • Azure
  • +more

Sherweb voice

  • Sherweb Cloud PBX
  • Microsoft 365 Business Voice

UCaaS: Working
better together

  • Working better together


  • One app for chat, calling, meetings, audio & video conferencing
  • Outlook integration keeps meeting & contact info in sync
  • Easily resolve issues with access to Sherweb in-house voice experts
  • Cut costs & consolidate services onto one invoice


  • Carrier-grade telecom switch ensures excellent call quality
  • Customizable IVR ensures all calls are answered & directed correctly
  • Affordable, predictable subscriptions with no bill shock
  • Highly available & redundant hardware & software


  • 24/7 technical support in French & English
  • Dedicated onboarding & deployment
  • Flexible & scalable, with no user caps
  • Constant security with traffic trend monitoring, encryption & threat prevention

Get started

*Included with an applicable Office 365 or Microsoft 365 subscription plan
**UCaaS can also be enabled via Microsoft 365 Business Voice