Microsoft FY27 CSP incentives: Rewarding growth, security and the Copilot era
A clear signal from Microsoft Microsoft has confirmed a big change to its CSP incentive program for FY27, which runs from July 1, 2026 to June 30, 2027. The message is clear: Microsoft is moving its investment away from flat, run-rate volume and toward growth and premium products. We know changes of this scale can […]
Backup isn’t enough anymore: What I’m hearing from MSPs about risk, lock-in and cyber resilience in 2026
The best part of my job is that I get to spend a lot of time talking with MSPs. I get to chat not just about tech stacks and products, but about how businesses are running day to day: the good, the bad and the ugly. I see a wide range of MSPs — different […]
Everyone wants AI agents. Few are ready to govern them.
The conversation around AI is about to shift again. Copilot introduced the idea of AI assistance inside everyday work. The next phase is agentic AI, where software doesn’t just assist people, but also takes action, coordinates tasks and interacts with systems on their behalf. That’s the context for Agent 365. Microsoft describes it as a single place to observe, govern and secure agents across the organization, with visibility into agents built […]
Sherweb’s Microsoft updates for MSPs — June 2026
There’s a lot moving in the Microsoft ecosystem this June, and a few of these updates carry deadlines worth acting on before they pass. The biggest is July 1, when commercial Microsoft 365 prices go up and a new set of permanent Copilot SKUs for SMBs go live. Here’s what to have on your radar this month, and […]
Microsoft 365 E7: When it makes sense for MSPs and their SMB customers and when it doesn’t
Microsoft is no longer treating AI as a standalone add-on. With Microsoft 365 E7, they’re making a much bigger bet: that AI, security and identity should be bought, governed and scaled as one platform. That may sound like the natural next step, but for most SMBs, it’s not. The real issue is not what E7 includes. It’s whether SMB customers are actually ready […]
