Dynamics 365 updates for Sherweb partners — July 2026
This month’s Dynamics 365 and Power Platform updates for our Dynamics partners are mostly about getting ahead of change. Microsoft is retiring a wave of certifications as it shifts to AI-era skilling, Business Central hybrid deployments have a new licensing step and Copilot Cowork is now generally available. Here’s what to have on your radar. […]
What is ISPM and why does it matter for MSPs?
Identity is now the front door to almost every client environment you manage. Attackers know it, which is why stolen credentials and over-permissioned accounts turn up in so many breaches. Identity security posture management (ISPM) gives MSPs a way to see that risk clearly and act on it before it becomes an incident. Here’s what ISPM is, the risks […]
Microsoft FY27 CSP incentives: Rewarding growth, security and the Copilot era
A clear signal from Microsoft Microsoft has confirmed a big change to its CSP incentive program for FY27, which runs from July 1, 2026 to June 30, 2027. The message is clear: Microsoft is moving its investment away from flat, run-rate volume and toward growth and premium products. We know changes of this scale can […]
Backup isn’t enough anymore: What I’m hearing from MSPs about risk, lock-in and cyber resilience in 2026
The best part of my job is that I get to spend a lot of time talking with MSPs. I get to chat not just about tech stacks and products, but about how businesses are running day to day: the good, the bad and the ugly. I see a wide range of MSPs — different […]
Everyone wants AI agents. Few are ready to govern them.
The conversation around AI is about to shift again. Copilot introduced the idea of AI assistance inside everyday work. The next phase is agentic AI, where software doesn’t just assist people, but also takes action, coordinates tasks and interacts with systems on their behalf. That’s the context for Agent 365. Microsoft describes it as a single place to observe, govern and secure agents across the organization, with visibility into agents built […]
