Everyone wants AI agents. Few are ready to govern them.
The conversation around AI is about to shift again. Copilot introduced the idea of AI assistance inside everyday work. The next phase is agentic AI, where software doesn’t just assist people, but also takes action, coordinates tasks and interacts with systems on their behalf. That’s the context for Agent 365. Microsoft describes it as a single place to observe, govern and secure agents across the organization, with visibility into agents built […]
Sherweb’s Microsoft updates for MSPs — June 2026
There’s a lot moving in the Microsoft ecosystem this June, and a few of these updates carry deadlines worth acting on before they pass. The biggest is July 1, when commercial Microsoft 365 prices go up and a new set of permanent Copilot SKUs for SMBs go live. Here’s what to have on your radar this month, and […]
Microsoft 365 E7: When it makes sense for MSPs and their SMB customers and when it doesn’t
Microsoft is no longer treating AI as a standalone add-on. With Microsoft 365 E7, they’re making a much bigger bet: that AI, security and identity should be bought, governed and scaled as one platform. That may sound like the natural next step, but for most SMBs, it’s not. The real issue is not what E7 includes. It’s whether SMB customers are actually ready […]
HaloPSA for MSPs: How MSPs can simplify operations with Sherweb’s native integration
A lot of MSPs still depend on legacy systems that were designed at a time when the business landscape looked much different than it does today. As a result, they’re dealing with outdated workflows, manual data entry, inconsistent billing and reporting, and fragmented tools that slow them down and create operational friction.
Are your MSP contracts keeping up with your business?
If you asked most MSP owners whether their contracts are up to date, the honest answer would probably be: not entirely. The agreements get written, signed and filed away, and then the business keeps moving. New services get added. Clients get more complex. Regulations shift. But the contracts, more often than not, stay as-is. That gap between what your agreements […]
