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Author : Michael Slater
Where we’re going, we absolutely need roads: Digital transformation is mission critical for providers and clients alike
The concept of digital transformation has been buzzing around for quite a while. Lately, however, that buzz has transformed (pun intended) into more of a roar. In the before time—pre-pandemic and the accelerated prevalence of remote work—digital transformation initiatives were recognized as an eventual necessity but were contingent on available resources. Enter a flood of new tools that […]
Are you keeping up with modern business communications? Technology has certainly made it possible to communicate in many different ways, so we’re no longer just left with the option of picking up the old telephone. Yet the majority of consumers still prefer to use the phone to connect with businesses. In fact, according to BIA […]