Most MSPs spend thousands on cybersecurity and backup solutions but still rely on outdated contract templates downloaded from the internet, leaving them exposed to the very risks they help clients avoid.
While the managed services industry has professionalized around security and cloud delivery, contract management for MSPs often remains stuck in the past. Many MSPs cobble together legal documents from peers, use generic templates or pay lawyers hourly rates that quickly spiral out of control.
Monjur changes that equation. It’s a contract-as-a-service platform now available in the Sherweb marketplace, designed specifically for MSPs. Sherweb is the first distributor to add Monjur to its cloud marketplace, bringing lawyer-verified templates that stay current with evolving regulations, without the surprise legal bills.
Let’s explore the common challenges MSPs face with contracts and how Monjur provides a modern solution.
Why DIY contracts create expensive problems
For most MSPs, the goal is to operate professionally and securely. But in the day-to-day reality of managing clients, contract management often falls by the wayside, leading to shortcuts that create significant problems down the road.
Additionally, industry data shows that the average business loses nearly 9% in annual revenue through poor contract management, eroding margins you thought you’d already earned.
The pain points of this approach are all too familiar for growing providers:
- Risky DIY approach: Many MSPs copy templates from peers or download generic agreements that don’t address MSP-specific liability issues around data protection, service availability or scope of work.
- Compliance complexity: When regulations like GDPR, HIPAA or the nearly 20 comprehensive state privacy laws in the U.S. change, MSPs have to make manual contract updates across dozens or hundreds of clients. This process is both time-consuming and prone to errors.
- Expensive legal consultations: With average U.S. hourly legal fees rising to around $341 in 2024, costs for contract reviews and updates can quickly reach thousands of dollars, making professional legal help feel out of reach.
- Inconsistent contracting: Without standardized agreements, MSPs struggle to scale operations and protect themselves across their client base. This can also lead to version sprawl, which often slows down the deal-making process.
The result? MSPs end up with contracts that either expose them to unnecessary risk or cost more to maintain than the services they’re meant to protect.
How Monjur eliminates legal guesswork
Monjur takes a different approach to contract management for MSPs, combining deep legal expertise with the operational realities of how managed service providers actually work.
Lawyer-verified, MSP-specific templates
Skip the guesswork of generic contracts. Monjur provides templates developed by a law firm with 20+ years of experience in IT and managed services law. They’re crafted by attorneys who understand MSP liability, service delivery and client relationships.
Automated compliance updates
When privacy laws or cybersecurity regulations change, Monjur automatically updates your contracts across your entire client base. This helps you stay compliant with evolving regulations without needing manual edits or costly legal reviews for every change.
Centralized contract management for MSPs
The platform lets you deploy, customize and track all your client contracts from a single, intuitive dashboard. You can see the status, version history and renewal dates for every agreement in one place.
Predictable flat-fee pricing
Monjur operates on a straightforward subscription model, which means no surprise costs or unpredictable hourly legal bills. Whether you have 5 clients or 500, your contract management expenses stay consistent.
Unlike many AI-only tools, Monjur’s templates are backed by a law firm with deep experience in IT and MSP law, offering a crucial layer of human expertise. It also integrates directly with tools you already use, including ConnectWise, HaloPSA and Autotask, making it easy to slot into your existing workflows.
Turn your legal operations into a business advantage
When contract management works properly, it protects your business while also becoming a tool for growth and differentiation.
- Stronger legal protection: Lawyer-approved templates address MSP-specific liability concerns that generic contracts miss, like protecting your business from disputes over service levels, data breaches and scope creep. You’ll have clear language around responsibilities and limitations that actually hold up when tested.
- Cost efficiency: Eliminate hourly legal fees with predictable subscription pricing. The platform pays for itself by avoiding just one or two legal consultations per year, and most MSPs find they save significantly more than that.
- Scalability: Deploy standardized contracts across your entire client base without multiplying legal costs. As your MSP grows, contract management stays simple rather than becoming an increasingly complex burden.
- Competitive advantage: Professional, up-to-date contracts show expertise and build client confidence. While competitors fumble with outdated agreements, you present polished, compliant documentation that reinforces your position as a trusted advisor.
- Time savings: Bulk contract updates and automated compliance changes free up time for revenue-generating activities instead of administrative legal tasks. Those hours saved can go back into client service or business development.
The best part? Your clients notice the difference. Professional contracts signal that you take compliance and risk management seriously, which is exactly what they want to see from their IT partner.
A modern approach to contract management for MSPs
Relying on outdated templates and costly legal reviews is a risky way for a growing MSP to operate. Monjur provides a modern path forward, turning a common business bottleneck into a streamlined, secure operation. By using lawyer-verified templates tailored for the MSP model, you can eliminate legal guesswork and protect your business with confidence.
When you add Monjur to your stack through Sherweb, you get more than a platform: you gain a partner with go-to-market support, strategic guidance and the ability to manage all your solutions on one convenient invoice.
Ready to resell Monjur?
Partner with Sherweb today to streamline your legal operations and reduce risk.
FAQs
What is the contract-as-a-service model for MSPs?
It’s a subscription model for MSP contracts: lawyer-approved templates, centralized management and ongoing updates delivered via a cloud platform, so you’re not paying by the hour for every change.
How is Monjur different from generic contract templates?
Templates are built for MSP realities (managed services scope, SLAs, security obligations) and kept current as regulations evolve. You can standardize language across clients, then customize where needed.
Does it integrate with my PSA and quoting tools?
Yes: Monjur integrates with ConnectWise, HaloPSA, Autotask, Datto and Microsoft, so contracts tie into your existing sales and service motions.
How do updates work when laws change?
You’ll receive updated language and can apply it in bulk across client agreements from your dashboard. No manual find-and-replace or repeated legal reviews.
