Microsoft Dynamics 365 Customer Service overview
How you handle customer service can drive your business to success or bankruptcy. World-class companies like Apple, Amazon, and Spotify all have fantastic support services that keep customers happy so they don't change to the competitor. Dynamics 365 offers a customer service app that has everything you need to drive your business further. Let’s go over its main capabilities and features.
Capitalize on the rise of Customer Data Platforms (CDPs)
As people and businesses migrate to digital platforms in greater numbers across multiple segments, legacy brands face unprecedented competition from digitally-native industry players—all vying for the attention of new customers. However, while online marketing and sales channels enable various advanced scenarios that facilitate your success and growth, they also contribute to the mounting problem of […]
Everything you should know about Dynamics 365 Business Central
Cloud services are critical to digital transformation. Today, many organizations already leverage the power of modern cloud platforms, like automation or intelligent data processing, with stellar success. Find out what Sherweb can help your cloud business achieve However, when dealing with standalone management systems in businesses, it’s easy to get muddled by disconnected […]
Nimble’s new contact privacy features
Nimble is one of the most dependable sales and marketing CRMs (Customer Relationship Management). With Nimble, businesses gain an all-inclusive service. Effective communication is key to maintaining collaborative relationships with customers. This is why most companies use CRM platforms to provide customers with a personalized experience that builds brand equity, improves customer satisfaction, and increases […]
eSignatures are growing in popularity, but are they legally binding?
Migrating infrastructure to the cloud, increased automation and digital transformation in general were trending for some time even before the COVID-19 pandemic. The lockdowns that ensued have only accelerated these trends as more and more companies have had to embrace not only remote work but also address how to make data, people and processes efficient, […]
